HT1863 AUTOMATIC ENROLLMENT

Question

MY APPLE CARE PROTECTION PLAN FOR MACBOOK AIR/ 13" MACBOOK PRO-AUTO-ENROLL
IS THIS TRUE OF MY PROTECTION PLAN. ORDER NUMBER FOR COMPUTER AND CARE PLAN IS W251439435.?

Answer 1

I did run the default enrollment process, but nothing happens. I tried this with the Assign on Default check box checked and unchecked. Here is what I have setup for the enrollment details on this plan:
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Program Enrollment Requirements > General > Plan
Method: Automatic
Enrollment: Current, Keep Only; New, Can Choose
Default Enrollment:
- Code: Rule
- Rule: DEV_X
- Assign on Default: Checked
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I removed the eligibility profile from the plan and it will default when running the participation process, however that does not solve the problem. I even rewrote the rule to include plan id, but that did not work either. The employee needs to be enrolled automatically when they select a given plan. Because the person is not eligible for the plan until after they select it, OAB will not know that the person is eligible until the participation process is run.
The only thing I can think is to have a separate life event that triggers at the end of the enrollment period, but I haven't figured how to do that yet. And it still doesn't quite solve the problem completely, as will be the case when enrollments are made after the enrollment period, i.e. corrections.