HT1918 how do you change payment info when there is a pendent payment and you have a new card issued in a new country and the system will not let you do it?

Can any one help me, I want to change my credit card info. The system will not let me do it, as I have an open purchase and credit cards from one country A and need to change it to creditcard from country B and the system does not allow for it. Any suggestion?

Contact iTunes Customer Service
Apple  Support  iTunes Store  Contact Us
And request assistance with your issue...

Similar Messages

  • HT1918 Somehow the country associated with my account was changed to China.  I did not make this change and now the system will not let me update either my credit card information or the country back to the United States.  Help!!!

    Somehow the country associated with my account was changed to China.  I did not make this change.  My credit card information needs to be updated but the system will not let me update either my credit card information or the country back to the United States.  My updated credit card information is not accepted because the country is China.  It will not allow me to change the country until the credit card information is changed. Help!!!

    This exact thing has happened to me. Did you get it resolved? If so, how??

  • HT1918 I want to change my Apple ID to what I have as my rescue ID. The system will not let me.Is there a way to do this?

    I want to change my Apple ID to what I have as my rescue ID. The system will not let me.Is there a way to do this?

    You'll need to change/remove your rescue email address first :
       1.    Navigate to appleid.apple.com using your web browser.
        2.    Click "Manage your account"
        3.    When prompted, sign in using your Apple ID and password.
        4.    Click Password & Security
        5.    You'll be asked to answer 2 of your 3 security questions before you can make any modifications. If you are unable to remember your answers, you can choose to send an email to your rescue email to reset your security questions.
        6.    After you've validated your identity by correctly answering your security questions, click Edit to the right of your rescue email address.
        7.    Once you've finished editing your rescue email address, click the Save button directly below the email field.

  • TS2446 How do I change the credit card number in itunes, the system will not let me change the last four numbers for verification

    the itunes will not allow me to change my credit card number it takes the acct #, the date but the four numbers on my american express are frozen.

    I am stuck with a similar problem. I moved from Ireland to the UK but for some reason, iTunes would not let me change the country in my payment information, it remains Ireland. I do not have any credit to spend and I still cannot change it. I even set up a new iTunes account and the country still remains uncangable. Hence, I cannot add the details of my UK card as iTunes believes it is set in Ireland. Have you managed to solve your problem?

  • How do I install the new upgrade when the system will not let me? Help!!! I have tried to do this 30 times or MORE!

    I tried to add upgrade but when I put the icon into my Applications there appears a white x on the icon after I have downloaded the upgrade. Sometimes a statement like; You do not have permission to use upgrade? (error message)

    Firefox 4 versions and later do not run on a PowerPC Mac.
    Firefox 4 and later require at least OS X 10.5 and an Intel Mac.
    * http://www.mozilla.com/firefox/6.0.2/system-requirements/
    For an unofficial Firefox 4 compatible version (TenFourFox) that runs on PowerPC Macs with OS X 10.4.11 or OS X 10.5.8 you can look at:
    * http://www.floodgap.com/software/tenfourfox/
    * http://code.google.com/p/tenfourfox/
    Firefox 3.6.x (Mac OS X 10.4 and later) can be found here:
    * http://www.mozilla.com/en-US/firefox/all-older.html
    Check and tell if its working.

  • If the store will not let you return your $50 GC, please read this.

    First, tell them you know their policy for returning GCs, and that you have talked with someone at corp. regarding this. Many customers are reporting that this works.
    If they still refuse, please make a thread in the BB&GS Policies forum regarding your issue. The Community Connectors there can contact the store you are having trouble with and educate them on the correct policy.

    What are you talking about?  What is your question?

  • HT1918 I have 2 itunes ids. How can I merge the 2 email addresses. The site will not let me merge 2 existing email accounts

    I have 2 apple itunes ids. How can I merge the accounts into 1 user account? I have tried using both email accounts on a single itunes account but the site will not let me use 2 existing email accounts.
    Thanks

    You can't merge Apple IDs.
    And you also can't change the name of an iTS Apple ID to another one that ends in a me.com.

  • HT2731 Why will not let you use an Apple ID for free when reseted

    Why if you reseted a iphone 4 that already had an free Apple ID on it but when you try to make a other free Apple ID on the same iphone 4 but reseted it still will not let you get an new one

    Hi,
    Some ISPs (the people that supply your internet) have porr DNS servers meaning that sometimes that cannot resolve where an app is trying to connect to.
    In System Preferences > Network > Advanced Button > DNS tab add 8.8.8.8 and 8.8.4.4 (two Google Public DNS servers)
    If that does not work then go to the Apple Menu > About this Mac
    In that Panel click twice on the line that tells you the Current OS versin.
    It should change to the Build number (Another Apple Internal Counting of the OS version) and then show you the Serial Number.
    If it is not present it will need "replacing" at an Apple Store or An Apple Authorised Service Provider.
    The Number should be on the Logic/Motherboard.
    If the board is replaced in a repair or refurbishment then the Number should be "flashed" to the new board.
    If that does not seem to be the Issue have the Finder as the app in the Menu Bar
    GO Menu > Go to Folder
    Type etc/hosts into the Dialogue Box that appears.
    This will show you a Hidden folder (etc) and a file called Hosts in it will be highlighted.
    Right click the file and use the Quick Look Option to see the contents.
    It should read like this  if it is unalerted.
    Some apps can change this file and you can have blocks to certain sites for certain apps listed.
    If it lists Apple or Verisign then the iMessages App cannot register.
    Let use know if this is the case and we can give further instructions.
    9:31 PM      Tuesday; April 9, 2013
      iMac 2.5Ghz 5i 2011 (Mountain Lion 10.8.3)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
     Couple of iPhones and an iPad
    "Limit the Logs to the Bits above Binary Images."  No, Seriously

  • HT1918 I have a new visa debit card, I have tryed several times to put in this new information into my IPad. The program keeps telling me. There's a billing problem with a previous purchase. Please update your payment method. The program will not let me u

    I have a new visa debit card, I have tryed several times to put in this new information into my IPad. The program keeps telling me.
    There's a billing problem with a previous purchase. Please update your payment method.
    The program will not let me update, what am I doing wrong. rose165

    I would love to have a phone number to call someone with apple on this issue.

  • This system does not let you log on using a password

    hi all,  i  am very new to sap basis. i have changed the below profile parameters in RZ10.
    login/min_password_length=3
    login/min_password_lowercase=1
    login/min_password_uppercase=1
    login/min_password_digits=2
    login/min_password_specials=1
    after changing values i restarted the Instance. But the problem is when i am trying to login to the system it is showing  an error message : "This system does not let you log on using a password". I know why  this error occurs...
    but how to resolve this error? plz Help.
    Thanks in advance

    login/min_password_length=3
    login/min_password_lowercase=1
    login/min_password_uppercase=1
    login/min_password_digits=2
    login/min_password_specials=1
    The correct parameter for Min password Lenght is login/min_password_lng.
    You can change this at OS level restart and see how it goes...
    Regards
    Juan

  • O change store but the system will not allowI have left $ 1.42  in my US store

    Have $1.42 in my US store
    the system will not allow to change
    how can i change stores?

    You can't change countries whilst you have a balance on your account. If you can't spend it then you can try contacting iTunes support and ask them if they can remove the balance : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • HT4061 my new apple ipad will turn on to the apple logo but will not let you slide to open

    my apple ipad will not let you slide to open, have tries resetting by holding down wake and home button but it goes back to the slider. anyone know what else i can do

    What to Do When Your iPad Won't Turn On
    http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
    iOS: Not responding or does not turn on
    http://support.apple.com/kb/TS3281
    iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
    http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
    iPad: Basic troubleshooting
    http://support.apple.com/kb/TS3274
    Take it to an Apple Store for evaluation.
    Make a Genius Bar Reservation
    http://www.apple.com/retail/geniusbar/
     Cheers, Tom

  • I bought the Keynote app for my MacBook, but when I open the application and try to install it, I get an error message saying that the application will not work with my MacBook. What gives? And, can I please request a refund? ($19.99 = a week's groceries)

    I bought the Keynote app for my MacBook, but when I open the application and try to install it, I get an error message saying that the application will not work with my MacBook. What gives? And, can I please request a refund? ($19.99 = a week's groceries).
    Thank you for your help! - I did try looking for all available specs about Keynote on the Apple iTunes website, and found nothing that could help me. HELP!

    1
    Close all iWork applications
    2
    Uninstall Keynote; this must be done with an application remover tool to delete the installation properly. Appcleaner is known to work correctly for this purpose, it is free and can be downloaded from here: Appcleaner Download
    3
    empty the trash
    4
    shutdown the Mac and restart. After the start up chime, hold down the shift key until the apple logo appears
    let the Mac complete the start up procedure completely, it will take longer than usual as the hard drive is being repaired
    5
    Reinstall Keynote by logging into the Mac App Store using download / install

  • There is a 3 inch section of the window that will not recognize the mouse. It will not let you click on the icons or screen in any way in this section under the address bar. It is only in firefox where this is a problem

    There is a 3 inch section of the window that will not respond or recognize the mouse. It will not let you click on the icons or screen in any way. This is the only program we are experiencing this problem with.

    Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
    *Don't make any changes on the Safe mode start window.
    *https://support.mozilla.com/kb/Safe+Mode
    *https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes

  • Beware latest itunes update will not let you keep your old password.

    updates are stupid. The letest apple itunes update will not let you keep your old password.
    Probably pertains to those of us who have kept same password for apple id since inception. New rules make you do all sorts of stupid characters instead of keeping it simple.

    sam it sounds like ur password has a low level of security and new update wants to to make it stronger
    when it askes to to make ur password just put ur old one back in but replace some letters with caps and numbers
    i got them same thing when i updated mine to the new version

Maybe you are looking for

  • Condense music on ipod that is no longer in my computer's library

    Hi. So, I have had a 60gig ipod for God-knows-how-long now....pre2006 I think.  Anyway, I hadn't realized that music was meant to flow only one way (computer to ipod and not vice versa), so I deleted much of my music library from my computer after tr

  • Withholding tax amount in fbl1n report

    hi, In  FBL1N report When the posting is coming from FB60 or manual invoice, the withholding tax amount will appear in the column but when the posting came from MIRO, withholding tax amount figures appear as zero values even there is a posting in the

  • Custom Java Installer Problems

    I need to make an installer that will load several products at the same time (including downloading Java and installing it for the user) from a single screen for simplification purposes. My current installer builds the JavaSoft reg tree and places al

  • My macbook pro mid 2009 keyboard and trackpad is not working.

    My macbook pro mid 2009 keyboard and trackpad is not working. it was working perfectly fine a week ago and it stopped. i tried using a external wireless mouse and keyboard but only the mouse will work!! They keyboard lights up when it is booting up b

  • ITunes freezes up after I open it...

    iTunes has been working fine for a while on my computer but all of a sudden when I try to open it today it freezes up and doesn't respond to anything. I tried closing it with the Task Manager and then reopening it, but it keeps freezing up and will n