HT1918 I already change my card number but it says the number i have entered is not a valid card number..what shall I do?
I already change my account information but whenever i enter my card nmuber it says my card number is invalid. What shall I do??
does anyone reply here at all?
Similar Messages
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I am trying to activate new itunes card. I am getting error message: The code you have entered has not been properly activated. Does this mean the store did something wrong or me?
Yes, the store didn't properly activate the card. If the store is nearly then you could try going back and asking them to do so, if it isn't (or if they can't/won't help) then try contacting iTunes Support (you will probably need to give them images of the front and back of the card, and possibly its receipt) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes
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I keep trying to sync my ipod touch, but it says "the ipod cannot be synced. an unknown error has occurred." What should I do so I can music on my ipod?
Try resetting the iPod. Nothing will be lost.
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears. -
I put the code in correctly but it says, "The Gift certificate or prepaid code has not been properly activated." or "The code you have entered has not been recognized as valid." Help ?
You will need to contact the iTunes Store.
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Ok so I reset my ipod touch 4th gen and it got stuck on the apple logo screen and holding down the buttons just made it turn off for a few seconds and go straight back onto the logo screen, nothing was happening with it connecting to itunes either. But I held the home and the power button down at the same time while connected to my laptop and then when the logo reappeard I released the power button and it came up with with the itunes logo and the usb logo. It then allowed me to select restore on itunes which I did but a box popped up saying "The ipod software update server could not be contacted. make sure your network settings are correct and your network connection is active, or try again later." Please help.
Try:
iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server -
I have $10.60 in my ITunes account. I tried to download a bok for $9.99 but keep getting the message that I have insufficient funds for purchase and am redirected to the billing page. Not sure why this is happening....is there tax on the books?
Yes, there is applicable tax charged on all purchases.
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I just bought a 4th generation iPod shuffle from the store. At the end of the iPod set-up in iTunes, whenever I click "done" a message pops up that says, "The iPod software update server could not be contacted."
Hello, curieuse.
Thank you for visiting Apple Support Communities.
Here are the steps that I would recommend going through when receiving this error.
iTunes for Windows: iTunes can't contact the iPhone, iPad, or iPod software update server
http://support.apple.com/kb/ts1814
Cheers,
Jason H. -
Hello, i have a itunes gift card in frank ( chf ) and i want to use it in my us account but i cant , so i tried to change my country region but i can't , because i have 0.24$ in my account and i can't spend it ,,, what can i do?
Contact iTune Support
http://www.apple.com/emea/support/itunes/contact.html -
I was making new Apple ID with my other Email on iTunes, but I canceled the process on payment page. After a while I went to make a new ID with same Email but it says the Email is already in use! what should i do?
You will need to try changing the email address on the first account and see if you can then re-use it on a new account - you can try changing the email address via http://appleid.apple.com or by logging into it via the Store > View Account menu option on a computer's iTunes (if you don't have a spare email account then you can create one via http://gmail.com or http://hotmail.com)
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It's not jailbroke or anything but it says the terms and conditions have changed. When I agree, it says your session has times out. Try again. But it doesn't give me an option to try again and has a done button underneath it. I press done. The textplus app says "Waiting..." and is gray. What can I do to download this app?
iTunes has to contact Apple to send your agreement to the new conditions, but your security software has to allow this contact. If blocked, you'll get a time out message. Follow the instructions here to check your security software settings: iTunes for Windows: Troubleshooting security software issues
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i need to change my rescue email,but i forgot the password to that email,what will i do?and i have 25 ueros on this apple account so i dont want to make a new one!
Have you forgotten your password? - if so, you have a problem if the email address has gone dead.
If you know your password, go to the iTunes Store, click on Account. log in and you can change the associated email address.
If you don't know your password, and have no email address, you are going to have problems because it's difficult to see how Apple are going to identify you as the authorised owner of the account. Contact iTunes Support: go to http://www.apple.com/support/itunes/ - click on 'Other iTunes Store Features' in the list and then on 'Podcasts'. You will see a link to either 'Express Lane', which will guide you eventually to some contact options, or you may see a link to email them. -
The App Store said I needed to switch countries so I clicked the button and it switched it for me but now I can't update my apps but when I try to change it through settings it still says the country is the u.s. I don't know what to do to change it back
See > Change your iTunes Store country
Here > http://support.apple.com/kb/HT1311
If necessary Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
I have changed my Apple password, but still receive the message "you account is disabled" when trying to make purchase with iTunes and App Store?
Contact iTunes support by clicking on support at the top of this forum and then select iTunes and then contact us on the bottom left.
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im trying to make a payment but it says the CC is not aprovved for Salvadorean Itunes store, and when i try to change my country dont let me cause i need to make that payment .. what should i do?
Supply a payment method which is valid in Salvador, or ask the iTunes Store staff for assistance.
(113417) -
I am going to Chile and want to charge my iPad while I am there. I bought a dual wattage converter (changes 220V to 110V), but it says to not use with computers. Would this include my iPad?
Somewhat much later query but I do have a related one. I've purchased my iPad 2 in India in October past. Using an adaptor for Canada I seem to have no problems charging it. Now I'm travelling to Chile and I see there is a 'similarity' in the two prongs on the electrical cord which came with the iPad (India) AND a similar pair of dual prongs used in Chile. I note Chile also uses a 3 - prong (horizontal) outlet. Query - Should I have any concern re the different currents used ; Canada 120V - 60 Hz versus Chile 220 - 50 Hz, or as noted earlier the iPad takes care of that with its built in converter. Thank You.
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