HT1918 i can not buy a song, It shows i have credit on my gift card but i can not access my account
I purchased a new computer, and downloaded I tunes and my music to my account. I previously used a gift card which shows i have credit. I went to buy a song and when i entered the email address and password it says that it is wrong. it directs me to make a new password, for which was do not want to do so because after an hour on the phone with apple support, i got it straight where i have one password for my apple id. the reference number for that issue is 425431646. I don't want to mess up by changing my password and not being able to connect via my apple accounts on my i pod, or computer.
Have you follwed the instructions here:
iTunes Store: How to redeem a code
Also see:
Redeeming gift card
Similar Messages
-
I have ten usd free gift card but can not buy gems in Clash of clans 's game. So please check my ID and unlock it to let me my gems. Thank you!
Contact iTunes support at the link below.
http://www.apple.com/emea/support/itunes/contact.html -
Hi I want to purchase a game using an iTunes gift card can u please help
What is the issue?
Pleae explain. -
reedemed the dam card and app sotre says i got no credit when i try to buy something but the credit does show up in the status
No, all apps are tied to the account that downloaded them, so only that account will be able to make in-app purchases within them - you would need to delete the game (which would also delete your progress/settings in it) and buy/download it with your account to be able to make in-app purchases with your own account.
-
I have a uk itunes account but now live in Qatar, i was bought an itunes gift card but have just tried to redeem it and it wont add to my account as it is a usa code. Anyone have any suggestions or is it a no brainer???
Great, does this mean the only way to use it is to set up another account here in qatar?
-
Can't buy an App from the mac app store with iTunes gift card.
Hello ,
I have iTunes credit over 10 $ but still i can't buy an App from the mac App store although it show that i have credit and im sure i do, i tried exiting the Mac App Store and try again but still when i click on buy it opens a new window with billing info after i type my Account details, i don't use credit card and have always redeemed iTunes Gift Cards , but now it doesn't let me buy it!
Any help on how to buy an App without the store taking me to billing info to add , would be appreciated
I have a Macbook Air 2013 Model.
with Yosemite installed.
Thanks,Yes.
Click Redeem on the right side of the MAS window under Quick Links.
Carolyn -
I want to buy the song "I want to hold your hand" by Al Green but it is not on itunes, is there any way of getting it on itunes or being able to reccomend that this song be carried by itunes?
You can submit suggestions for the iTunes Store through the feedback page. Whether or not your suggestion will ever be acted upon will depend on a number of factors, some out of Apple's control (to start with, the artists and record companies have to be willing to license the tracks to Apple), so don't expect instant action.
Regards. -
so im trying to buy logic pro and just recently put enough money in gift cards on my account but every time i click buy app and go to billing info and then click ok it just shoots me to the first screen and did not charge for app how can i buy it ?
This may sound stupid, but I'm gonna throw it out there anyway. Is it possible, that if I have enough junk on my desktop it might disrupt the signal? It seems odd, but it kind of looks like my signal is strong and relatively steady now that I've cleaned my desktop. I do tend to get very cluttered. I use a lot of reference images and save text clippings to use later... it just piles up very quickly.
So, I wonder if all that extra effort my system has to do keeping up with the junk might have something to do with the drop outs? -
I purchased an apple gift card, but i am not having any success adding the money to my itunes account or apple account so i can purchase music or apps, how can i do this
If you bought an Apple gift card, then you cannot use it in the iTunes store. You can only use it in the Apple store for hardware.
You would need an iTunes gift card to buy anything in iTunes -
I have reset my Apple ID & Password but I still cannot access the music I purchased using another computer, ID & PW. It keeps saying that my computer is not authorize to play the songs. I have tried everything and nothing seems to work. Help!
iPod touches or any iDevices from Apple sync only to one computer. If you sync to a different computer, all your music will be replace with the music from the new computer's iTunes. If the music were purchased from iTunes, you can re-download them again otherwise the music on iPod touch will be deleted. Do you have iTunes backup?
-
I bought this itunes gift card and I already redeem it, but when I want to buy a song it won't let me and it keeps saying invalid address when I put down the right one. Why does it not let me buy any songs when I still have money left in my account?
Do you currently have a credit card set up in your iTunes store Enter Payment Information screen?
If so, grab a recent statement for that card and check to make sure that the address that shows up in your Enter Payment Information screenexactly matches the address showing on your credit card statement. For example, if your address in the credit card statement says "Street", the iTunes screen has to also say "Street" (Not St or Str.) Also match the capitalisation of the address on your statement. (If it says STREET in the statement make it say STREET in the iTunes screen, not Street or street.)
Also make sure that your name in the iTunes screen exactly matches the one in your statement. (Say, if you've got a middle initial in the credit card statement name, you need one in the iTunes screen.)
After doing that, does that get you past the invalid address thing?
If not, there's some additional suggestions in the following post:
"invalid address"--solution from Apple support that worked for me -
I Wanted to buy itunes gift card but instead I got apple store gift card accidentally how can I buy itunes gift card using my apple store gift card?
You can't from Apple, they don't let you buy iTunes gift cards with an Apple Store gift card. You could see if a different store in your country might let you (though they possibly won't), or try selling the card to somebody e.g. family, friend, eBay etc
-
Hi, I have an iTunes account on my laptop set up to work with my old iPod. I now have an iPad and new iPod but set up under a different account- can I put all the songs from my iTunes onto the new devices. Thanks.
Yes
Put all the music on one computer, make sure it is authorized for all accounts, sync. -
I just redeembed my gift card but the money is not showing up in my account. What can I do?
I just redeembed my gift card but the money is not showing up in my account. What can I do?
Not sure if you have tried the following...
http://support.apple.com/kb/TS1538
This article has some good troubleshooting ideas. -
My boss gave ma a gift card but I can not use it in my country, how can I change country to star using it?
You cannot change your iTunes country unless you are really moving to another country, nor can you change country association for a gift card. Give it as a gift to a friend who lives in the country of origin for the card.
Maybe you are looking for
-
Does anyone know how easy it is to have a mobile version of sql server sync with your main sql server and can a coldfusion application interface be downloaded to the mobile for simple adding/deleting records etc. I havent a clue where to start with t
-
Sender File Adapter Error reading file
Hello! I have a problem with reading a file using the FTP adapter. I have configured everything according to the steps of weblog "FILE to JDBC Adapter using SAP XI 3.0" (/people/sap.user72/blog/2005/06/01/file-to-jdbc-adapter-using-sap-xi-30). I know
-
Aperture fails to import albums from iPhoto
I have been using the combination iPhoto/Photoshop for many years. For some time I have considered either Aperture of Lightroom. With the chopped price and supposedly improved interface with the new version, I decided to buy it today. So far it looks
-
Invalid User Name and Password in RCU
I am trying to install SOA 11g in my machine (Windows 7 64 Bit). I have successfully installed the following 1. JDK (Java 6 Update 45) 2. Oracle XE 10g Database 3. Weblogic Server While installing RCU, I am facing issue with Invalid User Name and Pas
-
Omniportlet installation error
Hi, I tried to deploy omniportet by following the document. When i try to deploy portalTools.ear using dmctl i get following errors. My wireless application does not start ADMN-100999 See base exception for details. Resolution: See base exception for