HT1918 i just tried to change my debit card information on file so that the balance on my account will go through. it did take the change. suggestions?

I have a debit card on file. There is a balance on my account. I would like to resolve this balance by providing a different credit card. When I tried to do it, it would not take. any suggestions would be helpful.

A debit card is linked to a bank account, that is what is being debited. When I've received new or replacement bank cards in the past I've occasionally had to ring a number at the bank so as to activate the card.
If you are trying to add a debit card, not a credit card, then as far as I know they are no longer accepted as a valid payment method - they are not listed on this page and there have been a number of posts about them being declined.

Similar Messages

  • I'm trying to update my debit card information but it shows that the information i put in does not match with my bank record.

    Hi,
    I replaced my old debit card with a new one. I tried to update my debit card number information. I'm pretty sure I put everything right but it showed that my credit card information does not match my bank's records. The bank has already verified my card is activated.

    How to Get Apps From the App Store Without a Credit Card
    http://ipadhelp.com/ipad-help/how-to-get-free-apps-from-the-app-store-without-a- credit-card/
    Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card
    http://support.apple.com/kb/ht2534
    Why can’t I select None when I edit my payment information?
    http://support.apple.com/kb/ts5366
    If None is not available - On your computer launch iTunes and click “iTunes Store” in the left navigation pane. Click the “down arrow” next to your name at the top right side of the page and click “Account.” Enter your username and password and click “View Account” to log into your account information. Next to your Payment Type, click “Edit.” Select the “None” button and click “Done.” Confirm that your card has been removed by returning to the Apple account information screen. Under Payment Type, it should say that there is no credit card on file.
    iTunes Store: Changing your payment information
    http://support.apple.com/kb/HT1918
    iTunes Store Accepted Forms of Payment
    http://support.apple.com/kb/HT5552
     Cheers, Tom

  • HT1918 I am trying to update my credit card information

    I am trying to update my credit card information and itunes/ipad is telling me my security code is invalid even though im holding the card in my hands and clearly have the right number. I double and triple checked all digits of all the number, and still, it tells me invalid security code.

    Change/Verify Account https://forums.adobe.com/thread/1465499 may help
    -Credit card https://helpx.adobe.com/utilities/credit-card.html
    or
    Adobe contact information - http://helpx.adobe.com/contact.html
    -Select your product and what you need help with
    -Click on the blue box "Still need help? Contact us"
    -or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

  • How do I change my debit card information associated with my Apple ID?

    How do I change my debit card information associated with my Apple ID?

    Follow the directions here:
    http://support.apple.com/kb/ht1918

  • HT1918 Hello,I'm trying to change my credit card information,but there is no way to do it. Please help me, I did what ever it says in article but it's the same

    Hello,for couple days I'm  trying to update some applications, but it asks me  my Apple ID for my billing information, than I was and I'm trying to change my credit card info.- but it's still the same,please solve this problem

    See if this article will help:
    iTunes Store: My credit card's security code or zip code does not match my bank's records
    http://support.apple.com/kb/TS1646

  • HT1918 I am trying to remove my credit card information from my iphone.  It is not working. Can someone please help

    I need help removing my credit card info.  I followed the steps and I do not see the word "none"

    I can't find it either. I had home sharing enabled between a PC and my Airbook and it all worked perfectly. Now, suddenly, I can play music but not copy files. There is no settings menu. I am really angry.

  • TS1646 I am having a lot of trouble with trying to use my debit card to purchase on itunes it always tells me that my card number is invalid. But i know it isn't because i just got the account the only thing i havent done yet is called my bank to see if i

    I am having a lot of trouble with trying to use my debit card on purchase of itune apps or music. Whenever i put my card information in it tells me that this card is invalid. But there is no way that my card is invalid because i just got it last week. So the only thing i haven't done yet is call my bank to check and see if all my bank statements match but if they do then have no idea what to do to get this to work with my computer, ipad mini, or ipod    HELP! PLEASE!

    I am having this same problem and I have even contacted my bank. The address they have is EXACTLY the way I am typing it.  It does match.  I do not understand.

  • Im trying to change my credit card information and it keeps telling my security code is wrong and it's not wrong!

    Iam trying to change my credit card information on my account and it keeps saying my security code is wrong, but I keep typing ti correctly, how so i fix this so i can update my account?

    This is rediculous. Nobody on these forums are any help. There are tons of people who are having this problem and Apple is doing nothing. Personally my card just up and stopped working the other day. It works every where else but iTunes. I think this is what Anita is trying to say.

  • HT5654 Just tried 3 times to update iTunes on my PC running Vista.  There was an error.  It stopped the installation.  Now iTunes will not start at all.  The error message tells me to reinstall which I tried but did not work.  What should I do?

    Just tried 3 times to update iTunes on my PC running Vista.  There was an error.  It stopped the installation.  Now iTunes will not start at all.  The error message tells me to reinstall which I tried but did not work.  What should I do?

    Hello, Jdragone. 
    Thanks for the question.  Start with completely uninstalling iTunes and all of it's components in the order specified in the article below.  Once this is done, download and install iTunes.
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
    http://support.apple.com/kb/HT1923
    If you receive any errors when uninstalling any components of iTunes, try the steps in the article below for each component that gives you an error.
    "The feature you are trying to use is on a network resource that is unavailable" alert appears when removing Apple software in Windows
    http://support.apple.com/kb/TS3704
    Cheers,
    Jason H.

  • I just bought something via my debit card but since i set my payment menthod to none and now i cant set my payment information back ...Its declined my card how i can solve this problem thankyou

    I just bought something via my debit card but since i set my payment menthod to none and now i cant set my payment information back ...Its declined my card how i can solve this problem thankyou

    I think the problem lays with Last.fm. I had the same exact problem as you. In your processes screen, end the task "lastfmhelper.exe" Last.fm still scrobbles. The tracks don't skip, although I notice there is still a bit of a lag in the first part of the song - but if you can deal with that, no skipping. I think you will have to end that task everytime you boot up your computer, or uninstall last.fm completely until they fix it; it is a bug in their software, as opposed to iTunes.

  • Why when I change my debit card banking details and the postal code of where I stay is rejected,yet I know it is the correct postal code?please HELP me.

    Why is it that when I'm changing my debit card details and my postal address I receive a message that says my postal code is not valid?and yet I'm certain of what my postal code is.Please help.Regards,

    Ztshosane wrote:
    ... I receive a message that says my postal code is not valid?...
    Try here  >  http://support.apple.com/kb/TS1646
    If necessary... Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • Change of debit card number

    I need to change my debit card number for top up so I can text this through.  When I call they do not recognised6072 as my original Orange security code.  My number is 07974517842

    Hi Nelly;
    You can go to this page and sign in with the same AdobeID you use for your paid subscription and edit the Payment information for the subscription changing the credit card used for the account: https://www.adobe.com/account/my-products-services.html#MyServicesHeader
    If you have any trouble with that change let me know and I can assist further.
    Thanks,
    Josh

  • I want to delete my debit card information off my phone cause it no money on it, but when i get to the change payment info, i do not have a "none" button, why is that?

    i need help deleting my debit card information.

    As provided:
    You need a payment method. If you don't have a credit card, then redeem an iTunes gift card. You'll then get the "None" option.

  • Can't change my credit card information

    My credit card expired. I tried to changed it with my iphone by following all the steps. Once I click the "done" button, it tells me that I need help and that I should go on this website: www.apple.com/support/itunes/ww/. This website does not help me at all. I just want to update my credit card information!!

    Hello Mrs. H 11
    After you have changed your Apple ID, the next step is to sign out of all the services that were used with that Apple ID. Examples are iCloud, iTunes and App Store. Check out the article below for more information to sort you out to fix the issue.
    Apple ID: What to do after you change your Apple ID
    http://support.apple.com/kb/HT5796
    Regards,
    -Norm G.

  • I'm trying to remove my credit card information but my account does not give me the option of none tried it from my iPad on the and my lab top from the iTunes Store and it's not giving me the option of none

    I tried to remove my credit card information from the iTunes Store and from my IPad there is no option of none only edit

    How to Get Apps From the App Store Without a Credit Card
    http://ipadhelp.com/ipad-help/how-to-get-free-apps-from-the-app-store-without-a- credit-card/
    Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card
    http://support.apple.com/kb/ht2534
    Why can’t I select None when I edit my payment information?
    http://support.apple.com/kb/ts5366
    If None is not available - On your computer launch iTunes and click “iTunes Store” in the left navigation pane. Click the “down arrow” next to your name at the top right side of the page and click “Account.” Enter your username and password and click “View Account” to log into your account information. Next to your Payment Type, click “Edit.” Select the “None” button and click “Done.” Confirm that your card has been removed by returning to the Apple account information screen. Under Payment Type, it should say that there is no credit card on file.
    iTunes Store: Changing your payment information
    http://support.apple.com/kb/HT1918
    iTunes Store Accepted Forms of Payment
    http://support.apple.com/kb/HT5552
     Cheers, Tom

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