HT1918 i want to get back to the us store on my apple id it keep saying that I'm in a french store how do you get it back to normal

i cant get no apps how do i get back to us store

Sign out from your account and then sign in back. You should be able to refresh your account and go back to the correct iTunes Store.

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HT1725 For about three weeks I haven't been able to download any apps, not even the free ones. My apple id billing information says that my security code on the back of my credit card is invalid. I called apple support and they told me to go to the expr

For about three weeks I haven't been able to download any apps, not even the free ones. My apple id billing information says that my security code on the back of my credit card is invalid. I called apple support and they told me to go to the express lane website but I still cant find a fix for my problem. If you could help me out that would be superb!!!!

Is the address on your iTunes account exactly the same (format and spacing etc) as on your credit card bill : http://support.apple.com/kb/TS1646 ? If it is then you could try what it says at the bottom of that page :
If the issue persists, contact your credit card company and verify that they and any company they use to process credit card authorisations have the correct information on file.
And/or try contacting iTunes support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

I have a iTunes account and recently 2 of the song I have downloaded will not play, it says that it not authorised to play. How ever on the same day the other songs I downloaded that day are playing fine

I have a iTunes account and recently 2 of the song I have downloaded will not play, it says that it not authorised to play. How ever on the same day the other songs I downloaded that day are playing fine. I can't play the 2 song on my lap top and I-pod.

Hello Jigz19,
It sounds like you are unable to play a couple of songs from your library becuase you get a message that the computer is unauthorized to play, but other content purchased that same day works without issue. I would verify that the affected songs were purchased with the same Apple ID first:
Recovering a forgotten iTunes Store account name
http://support.apple.com/kb/ht1920
Open iTunes
Highlight one of the items you have purchased (You can find your purchases in your Purchases playlist).
Choose File > Get Info.
Click the Summary tab.
The Account Name area will list the account used to purchase the item. Unless you have changed accounts, this is your iTunes Store account name.
If so, then delete the songs:
How to delete content you've downloaded from the iTunes Store, App Store, iBooks Store, or Mac App Store
http://support.apple.com/kb/HT5772
Then re download them with this article:
Download past purchases
http://support.apple.com/kb/ht2519
Thank you for using Apple Support Communities.
All the best,
Sterling

I HATE my new MACBOOK PRO, it will not let me open any PDF files and I downloaded the ADOBE READER three freaking times and it keeps saying that all the files are corrupt. I would rather have my 2008 Dell at this point. what is wrong with this thing

I HATE my new MACBOOK PRO, it will not let me open any PDF files and I downloaded the ADOBE READER three freaking times and it keeps saying that all the files are corrupt or damaged. I would rather have my 2008 Dell at this point. what is wrong with this thing

Perhaps the PDF files are corrupted.
Hit the command key and spacebar, a blue Spotlight in the upper right hand corner appears, now type Preview and press return on the Preview program.
Now you can try opening the PDF's from the file menu and see what's going on.
If they are corrupted, perhaps they are trojans from your Windows PC or gotten from a bad location online.
Download the free ClamXav and run a scan on the possibly infected folder.

Ive forgotten my security questions for my apple id, it keeps saying that it has sent an email to me with the information but the email is not coming through ????

ive forgotten my security questions for my apple id, it keeps saying that it has sent an email to me with the information but the email is not coming through ????

Check the AppleCare number for your country here:
http://support.apple.com/kb/HE57
Call them up, and let them know you would like to be transferred to the Account Security Team.

TS1702 Fitness HD for the iPad is no longer supported and it keeps saying that it needs to be updated in the badge on my app icon store. Apparently, it was bought by another company and now that company wants to charge me 2.99 to update my app. I

About a year ago, I purchased FItness Hd for the iPad. Yesterday, it showed up in the app badge as needing to be updated. I clicked it and now it keeps telling me that this app is no longer available for purchase. When I look into the app store, the same app is now for sale 2.99 under a different company. I have tried to delete and reinstall the app thinking it will clear out the badge on the app icon stating that I have one update. This is frustrating. Somehow, this company was sold and my old app/software is causing a conflict with the App store. Help???

Thanks for your reply. Unfortunately, my query is not so much about the sale of the company and the dream. I agree with you on that point. Good for them. My frustration is that this old app has now caused a glitch in my Apple App Store icon. I have a red badge with one update and it is referring to the old app that has been sold that needs to be updated. When I try to update the app it says no longer available for purchase. So I have since deleted that app in hopes that it would resolve the red badge issue. It has not. Somehow, that old app and the new app with the same name but by a different company has caused the glitch. I have reset all settings on my iPad, I have rebooted, I have deleted the app and still the red badge with the one update for the old app is there. Hmmm. . . I guess I need to take this into the Genius bar or wait for ios 7 in hopes that it will fix the glitch. Thanks again for your help.

Updated apps in the App Store,how to clear the list of updated apps?

Once you have updated your apps in the App Store, how do you clear the list of updated apps? The clutter is driving me crazy.

You don't. This is part of the Automatic Downloads Update option that comes with iOS 7.
If your apps are updated automatically, then you would have no way of knowing which ones were updated or when. The list you see has dates above the updates to show which ones were updated on what date.
Cheers,
GB

I just installed Photoshop CS5 on a new Mac . On my older Mac I saw in Bridge on the above right sight of a miniature, a kind of aperture sign so that you know the RAW photo was treat. I can't see that sign on my new Mac. How do I get back that sign on my

I just installed Photoshop CS5 on a new Mac . On my older Mac I saw in Bridge on the above right sight of a miniature, a kind of aperture sign so that you know the RAW photo was treat.
I can't see that sign on my new Mac. How do I get back that sign on my new Mac?

Apple provides repeat downloads as a convenience, not a substitute for your computers being the primary source of file transfers. All your iTunes information such as playlists, ratings, etc. are in a file on your computer, not in the Apple Store. Typically when you move computers you copy the whole iTunes folder and everything it contains to the new computer. Moving media files can be done with a drive, or by Home Sharing. You can also redownload media but let's say somebody desiced Apple may no longer sell a certain album; it cannot be downloaded again but if you already have it on a computer you can move your copy of the file.
5 authorizations: Some households have multiple computers. If you want ot use one with an account it has to be authroized. It means you can use any computer in the house to make purchaes, etc.
Okay, my 5 minute typing limit for any one response is up.
What are the iTunes library files? - http://support.apple.com/kb/HT1660
More on iTunes library files and what they do - http://en.wikipedia.org/wiki/ITunes#Media_management
What are all those iTunes files? - http://www.macworld.com/article/139974/2009/04/itunes_files.html
Where are my iTunes files located? - http://support.apple.com/kb/ht1391

I am trying to sync my ipod but it keeps saying that a previous library exists and that I can only sync it to one library. I want to sync it to the previous library but how do I get it to go there?

I am trying to sync my ipod but it keeps saying that a previous library exists and that I can only sync to one library. I want to sync it to the original library bc that is the one that has all songs. It keeps giving me a library with just songs that I have bought on itunes. I never created a new library so I am not sure why it is doing this. How do I get it to sync to my original library? I have already tried to restore a previous version of itunes but that did not help.

It appears that something happened to yur computer/iTunes files. It happens sometimes. To recovery:
- Import the old music into the current iTunes library
- Make sure all the apps are also in the library
- If in the USA and therplaces where iCloud has benn released you can redownload most iTunes puchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
- You can always redownload apps at no additional cost as long as you are singned into the same iTunes account the originally purchased them.
- After all the suff in in the iTunes library, make a backup of the iPod by connecting the iPod to the computer and right clicking on the iPOd under Devices in iTunes.
- Restore the iPod from backup and restore as necessary.

I am trying to change my email address for an Apple ID and it is saying that it is already in use. I then sign in with that Apple ID and it says that the account is not set up yet, I don't want to set up the account, but I do want to use the email address

I am trying to change my email address for an Apple ID and it is saying that it is already in use. I then sign in with that Apple ID and it says that the account is not set up yet, I don't want to set up the account, but I do want to use the email address in my original Apple ID! HELP!

Welcome to the Apple community.
Once you have created a rescue address, you cannot delete it, nor can you change it to the same address as used by your ID. There are numerous providers you can get additional email addresses from, such as Hotmail, Yahoo, Google etc etc.

I try to log into my Apple ID and it says that it has sent a E-Mail to my Apple ID to vertify that it is me, I understand that but what I don't get is that I can't get onto my account to click open the E-Mail to vertify myself. Any Help?

I try to log into my Apple ID and it says that it has sent an E-Mail to my Apple ID to vertify that it is me, I understand that but what I don't get is that I can't get onto my account to click open the E-Mail to vertify myself. Any Help?
This is on the Apple ID manage and create page, this has happened to three of my accounts and I seem to get to the same exact spot and it just contradicts itself and won't let me log on at all. I have hooked up two E-mail accounts to the Apple Account and Vertified the accounts through the E-Mails sent to the external E-Mails but it still doesn't let me get into my Apple E-Mail at all.

I logged in changed the primary E-Mail address to a different one, vertified it then tried to log in it said either to send an E-Mail to veritify again or to do my security questions, so I choose to do the security questions and put in my Birthday like it asked and it said that it was wrong and I had to authenticate it to get in, why is it so hard to just set up a Apple ID really though!
So I tried the E-Mail to and it has not sent me an E-Mail then I tried to log in again and it has locked me out of my account so I try to recover my password and it gave me the same options to get my password back and both options are doing the same as before, it says I don't know my on birth date or it is wrong or needs authenticate it, then the E-Mail doesn't come through!
This is just stupid now.

HT4910 I can not back up my iPhone. it says I need more storage space. I purchased more space and icloud says it is there, but the phone is not recognizing this and continues to say that I need to purchase more space in order to back it up. Any ideas?

I can not back up my iPhone. It says I need more storage space. I purchased more space and icloud says it is there, but the phone is not recognizing this and continues to say that I need to purchase more space in order to back it up. Any ideas?

Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US

I cannot access my app store because it keeps saying that my security code for the back of my credit card is incorrect??????????

I cannot get access to my app store............it keeps saying that the security code to the back of my credit card is incorrect??????????

Are you using an American Express card? If so, it's the 4 digits on the front of the card, not the back. If you're not, then it's possible you aren't using the same card that's tied to your account and I would suggest re-entering all your billing information.

I wrongly changed my settings to the American store and now when I try to download updates for the apps my ipad 2 tells me I need to switch back to the Canadian store, how do I do that. Resident of Canada

I wrongly changed the settings on the apps page to the American store. Now I cannot download any updates because I am locked out and need to revert back to the Canadian store, how do I do that

Try going to the bottom of the Featured tab in the App Store app on your iPad and tap on your account id, tap on 'View Apple ID' on the popup and log into your account, and then select the Country/Region section and select Canada.

HT5625 My daughter and I were both on same Apple ID. We are trying to change hers but when we do, it says her email is already associated with an Apple ID but when we try to get the password, it says that it could not be verified. How do we correct this?

My daughter and I were both on same Apple ID. We are trying to change hers but when we do, it says her email is already associated with an Apple ID but when we try to get the password, it says that it could not be verified. How do we correct this?

Not from your end. Click here and ask the iTunes Store staff for assistance.
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HT1918 i want to get back to the us store on my apple id it keep saying that I'm in a french store how do you get it back to normal

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