HT1918 My old apple ID comes up and I cannot access my iTunes account. I do not know how to change my account on the iPad. I have already chant
My old apple ID is on my iPad, after I changed my ID on my iPhone
If you updated your existing account then try logging out of it on the iPad by tapping on the id in Settings > Store (Settings > iTunes & App Stores on iOS 6) and then log back in and see if that 'refreshes' the account on the iPad. If you created a new account then any content that you purchased/downloaded via the old account will remain tied to that old account, and only that old account can download updates to its apps.
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Mario -
We are using apple tv to try to access our itunes account on the computer. We see our library of music but when we click on the song it searches for a long time and then says that it cannot access the itunes store. Any ideas on what we are doing wrong?
Welcome to the Apple Community.
Try the following steps, check whether things are working after each step where appropriate, before trying the next.
Restart the Apple TV (Settings > General > Restart).
Restart the Apple TV by removing ALL the cables for 30 seconds.
Restart your router.
Reset the Apple TV (Settings > General > Reset > Reset all settings)
Restore the Apple TV (Settings > General > Reset > Restore) -
Am I do not know how to change my rescue email as it is wrong and in can not remember my answers to my security questions so I want to change them but I can't as I have the wrong rescue email anyone know how to change your rescue email
You won't be able to change it until you can answer 2 of your questions - you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down the page that you posted from to update your rescue email address for potential future use. -
I have a powerbook G4 running OS X 10.5.8. I had a new hard drive installed and now cannot access my itunes. I do I get my itunes that I purchased?
Hi,
Read this. http://support.apple.com/kb/HT2519
Jim -
Apple sends emails to me in Dutch to one of my email addresses. My language is English. An Apple employee told me my initiating profile shows Dutch. He did not know how to change it. How do I?
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ruthrrHi, ruthrr.
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I solved the problem with the assistance of apple support knowledgebase. Refer to TS3441.
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I actually believe I authorized my Mac Book for both my wife and my iTunes account. Yesterday when I hooked her iPhone up it told me that my computer was not authorized to download an app, i had to authorize this macbook.
So if the Apps from both iTunes account is on my Mac Book and I hook up my iPhone it will allow my to transfer the apps from my computer to my iphone? So lets say I am logged into iTunes account #1 and I try to use an app from iTunes account #2 will I have to do anything special?
Again thanks -
I have a new computer and I can't access my Itunes account. The message says I can't have more than 5 computers on this account and I don't. What can I do?
First of all you should really post this in Itunes forums cause you might get more hits on it.. Anyway.. You can only authorize up to 5 comps on one itunes account.. This does not include iOS devices. Those you can have 10.
So to fix this issue, open itunes, hit store on the left side, click log in (or your e-mail address if you are already logged in) in the top right hard corner of the page. One you log into your account you will see a a little area where it says you authorized 5 out of 5 comps. Below it should be a button to clear all those out. Itunes will de-authorize all computers on the account then you need to go back Store tab in the menu bar and select authorize this computer.
Remember it will deauthorize all your computers, so you need to re-authorize any other computers you have. -
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I have a new lap top and can't access my Itunes account, help
Just what do you mean and exactly what happens? Error message?
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My iTunes library shows all music but there is an exclamation mark to the left on all entries and there is a message stating "original file could not be found" although all music is on the iPad.
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