HT1918 My visa card was stolen and now I cannot download anything new using my account because it is wanting the old access code but I can't remember it. I have been trying to reset my billing card and it keeps saying give the three digit code on the back

My visa card was stolen and now I cannot buy anything using my account. It is asking for the old three digit access code and I cannot remember it. I have tried to reset my new billing information and it keeps going back to please put in the pass code. Grrr help help!!!!

iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html

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TS1702 I have forgotten my answers to my security questions and now I cannot download anything since I've forgotten the answers to my security question, please help.

I forgot the answers to my security questions and now i cant download aything help!!!!

Welcome to the Apple Community.
contacting Apple through iTunes Store Support

Something happened to my Ipad last night. I get voice when trying to open an app and also have to press the icon 3 times. ibooks will not page and I also cannot input my pass word successfully. I have been trying to reset in terms of the manual but the "s

I have been trying to reset but the manual says "settings>general>restore" this does not appear at all so I cannot reset.

Thank you guys. Apart from Restore, accessability also does not appear under general. I have in desperation taken the steps to restore via itunes and the system tells me I shall know what gives in 16 minutes. How all these
sections have disaapeared beats me.

I have been trying to reset all contents and settings on my iPod nothing is happening what do I do do

I have been trying to reset all contents and settings on my iPod nothing is happening what do I do

Hey there MP1201,
It sounds like you would like to reset your iPod Touch to factory settings but the Erase All Content and Settings function is not working. I would next try using iTunes to restore the iPod with this article:
Use iTunes to restore your iOS device to factory settings
http://support.apple.com/kb/HT1414
Thank you for using Apple Support Communities.
All the best,
Sterling

HT5312 I don't have a rescue email option and i want to reset the security questions , so what shall i do?? I have been trying to do so for about 2 weeks , please can you help???

I don't have a rescue email option and i want to reset the security questions , so what shall i do?? I have been trying to do so for about 2 weeks , please can you help???

You will need to contact Support in your country to get the questions reset : http://support.apple.com/kb/HT5699
When they've been reset you can then use steps 1 to 7 half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

I am new to DPS and have been trying unsuccessfully to get it installed and working. Please help!

I am new to DPS and have been trying unsuccessfully to get it installed and working.
I have updated the entire Creative Cloud repeatedly, even used the cleaner tool to remove older files, preferences and OOBE file and still cannot use update from help menu in IndesignCC to get DPS tools. It is greyed out.
No options available in the folio builder either. And if i close the folio builder the only way it comes back is to reset the publishing profile.
Please help as learning this software has become a priority in my industry.

Hi Bob
I have downloaded the tools and get an admin error trying to install it. ( See attached).
Apologies for the late response. This site was very slow yesterday.
Can we attempt to resolve this issue via email instead?

I am using iphoto 6.06 for my intel imac. I have been trying to print pictures from iphoto and i keep getting a message that states " the picture you are trying to print is in the iphoto library" what can i do to be able to print a photo from iphoto

I am using iphoto 6.06 for my intel imac. I have been trying to print pictures from iphoto and i keep getting a message that states " unreadable file: the following file could not be imported. the file is in the iphoto library folder" also when i try to print a picture from iphoto i get a message that says "no page was selected"
not sure what happened but i can pnly print when i drop the photo onto my desktop as an 8.5 x 11 size picture and i am trying to print 4x6's

Since the new library gives you the same message log into another user account on your Mac and see if you can run iPhoto without getting that message. If you get that message there also a reinstall of iPhoto seems indicated. To do so you'll have to delete the current application and all files with "iPhoto" in the file name with either a .PKG or .BOM extension that reside in the HD/Library/Receipts folder and from the /var/db/receipts/ folder,
Click to view full size
Then install iPhoto from the disk it came on originally and apply all available updates to it.

I have been trying to move pictures to iphoto and am now receiving a message that "you cannot open the application iphoto because the classic environment is no longer supported.

I have been trying to move pictures into iphoto and am now receiving a message the say I "cannot open the application iphoto because the classic environment is no longer supported."

Launch iPhoto the the Option key held down and create a new library. See if you can import those photos into it. If you can then your current library is damaged.
If that's the case make a temporary, duplicate copy of the library and try the three fixes below in order as needed:
Fix #1
delete the iPhoto preference file, com.apple.iPhoto.plist, that resides in your Home/Library/Preferences folder.
NOTE: If you're moved your library from its default location in your Home/Pictures folder you will have to point iPhoto to its new location when you next open iPhoto by holding the the Option key. You'll also have to reset the iPhoto's various preferences.
2. delete iPhoto's cache files that are located in the Home/Library/Caches/com.apple.iPhoto folder.
Fix #2
Launch iPhoto with the Command+Option keys depressed and follow the instructions to rebuild the library. Select last three options.
Fix #3
Use iPhoto Library Manager to Rebuild Your iPhoto Library
Download iPhoto Library Manager and launch.
Click on the Add Library button, navigate to your User/Pictures folder and select your iPhoto Library folder.
Now that the library is listed in the left hand pane of iPLM, click on your library and go to the File->Rebuild Library menu option
In the next window name the new library and select the location you want it to be placed.
Click on the Create button.
Note: This creates a new library based on the LIbraryData.xml file in the library and will recover Events, Albums, keywords, titles and comments but not books, calendars or slideshows. The original library will be left untouched for further attempts at fixing the problem or in case the rebuilt library is not satisfactory.

I have been trying to update via App Store and every time only with apple software it starts to download and it will says it's calculating time remaining then an error message pops up saying " An error has occurred the request timed out. (102) "

I have been trying to update via App Store and every time only with apple software it starts to download and it will says it's calculating time remaining then an error message pops up saying " An error has occurred the request timed out. (102)" I have tried everything , I've been told its my ISP but I have tried using differenet internet to attempt the updates. Like I said all other software updates fine its just apple software

http://www.apple.com/support/mac/app-store/contact.html?form=account

I need some help resizing my images on PS6. I am using a mac and have been trying to resize with same resolution and constaining proportions but for some reaseon the smaller resized image appears pizelated.

I need some help resizing my images on PS6. I am using a mac and have been trying to resize with same resolution and constaining proportions but for some reaseon the smaller resized image appears pizelated. Heres an image of before and after. The first image I use is a JPG 72dpi 1500px x1500px and I want to downsize it to 600x600px same res, but it keeps pixelating, this has never happened before. Any suggestions, thoughts?
thanks!

I wouldn't say pixelated; more like blurry.
Like ConnectedCreative said, what steps are you using? Are you using "bicubic sharper" when resizing down?

I am using pages '09. I have been trying to put together a report and I am using tables to help keep my data in line. My data is free text and would like to footnote certain data as to it origin, but footnoting is grey-out. How can I footnote on table mod

I am using pages '09. I have been trying to put together a report and I am using tables to help keep my data in line. My data is free text and would like to footnote certain data as to it origin, but footnoting is grey-out. How can I footnote in table mode inpages '09?

Footnotes can only be inserted in the main text area between the margins on a Word Processing document.
Peter

I am not able to turn off voice over. I have tried to do settings - General - Accessibility - VoiceOver and then triple clicked it but the VoiceOver won't turn off. What can I do? I have even tried to reset the machine keeping the data, no use.

I am not able to turn off voice over. I have tried to do settings -> General -> Accessibility -> VoiceOver and then triple clicked it but the VoiceOver won't turn off. What can I do? I have even tried to reset the machine keeping the data, no use.

A few people have reported problems with the hand gestures since IOS 8. It's not normal, I have don't have the problem on my iPad 4. I doubt it's a major problem but if it happens regularly I'd have it checked out by the Genius bar at the Apple Store.

So, I have a IPod 5 and it is not that old, but it won't charge. I have been trying to plug it into the wall, the computer and nothing works. The thing is if my iPod is dead it will charge right up untill it turns on and then it stops charging. plz help

So I have a IPod 5 and it is not that old, but it won't charge. I have been trying to charge it in my computer and in the wall. The thing is if the iPod is dead it will charge up until it turns on, but then won't charge anymore. This has never happened before. Please Help!!!

Not Charge
- See:
iPod touch: Hardware troubleshooting
iPhone and iPod touch: Charging the battery
- Try another cable. Some 5G iPods were shipped with Lightning cable that were either initially defective or failed after short use.
- Try another charging source
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

HT1918 i changed my credit card on my apple id and now i cannot download previous purchases?

i changed my credit card on my apple id and now i cannot download previous purchases?
the songs appear on lightgray color on my itunes but i cannot play or download them again.

- Apps are locked to the account that purchased them.
- To update apps you have to sign into the account that purchased the apps. If you have apps that need updating purchased from more than one account you have to update them one at a time until the remaining apps were purchased from one account.
If you can't log into Settings>iTunes and App stores with your new ID them mean there is a problem. Try restting the password and try to sign in again.
iTunes Store: Retrieving and changing passwords (Apple ID)
Can you sign in with the new ID on your computer?
Last, contact iTunes.
Apple - Support - iTunes - Contact Us

I had to reset Iphone and now i cannot download a app

i had to reset my phone it was locked up now I cannot download a app it tells me that my itunes password is incorrect but I can log onto itunes using a desk top but not with my phone. Iphone 3g bought new and at the top of the itunes password it says surfncam, can anybody help me???

ericfromspringdale wrote:
at the top of the itunes password it says surfncam, can anybody help me???
Is "surfncam" shown as name or Apple ID? Is it your Apple ID?

HT1918 My visa card was stolen and now I cannot download anything new using my account because it is wanting the old access code but I can't remember it. I have been trying to reset my billing card and it keeps saying give the three digit code on the back

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