TS1702 I have forgotten my answers to my security questions and now I cannot download anything since I've forgotten the answers to my security question, please help.
I forgot the answers to my security questions and now i cant download aything help!!!!
Welcome to the Apple Community.
contacting Apple through iTunes Store Support
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I have just upgraded to OSX 10.6.8 and now I cannot open or save PDF files from the internet using either Safari or Firefox. I get a dialogue box saying the QuickTime plugin has failed. Can anyone help?
Is this what you downloaded: iTunes 10.7?
When the update fails what if any error report do you get, specifically? Please do this before trying again:
Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X. -
My visa card was stolen and now I cannot buy anything using my account. It is asking for the old three digit access code and I cannot remember it. I have tried to reset my new billing information and it keeps going back to please put in the pass code. Grrr help help!!!!
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html -
I had a iPhone 3G and I change it in to a iPhone 4G 32GB! I have 3 apple ID account. The one I used is <edited by host> and I know my password but it ask me for my security question and I forgot it! It send a veify email the answer the an email to <edited by host> and the email <edited by host> that is my other apple ID and the password work on apple but my yahoo account I forgot my password and security question and it won't verify to my email on to my apple email. so it send the answer to <edited by host> and I can't get it! So Can u do something? Both account r also on my iCloud. I can open both apple account but it won't let me buy nothing on my <edited by host> ! On my <edited by host> that one dose let my buy thing but I had lot of thing I bought on <edited by host> I bought lots of movies music and app. I spend lot of money on this account.
It's a really bad idea to post your email addresess - it's an invitation to spam - and I've asked the Hosts to remove them.
This is a user-to-user forum and no-one on here can take any direct action. If your Yahoo address is not working that's something you would need to take up with Yahoo - have you checked it by sending yourself an email to it?
Otherwise you will need to contact Support: go to https://expresslane.apple.com/ and click on 'iTunes' in the center column and then 'iTunes Store' in the right-hand column and proceed from there. -
I have upgraded to Pages 5.0.1 and now I cannot print or pass along "comments" in the text of a document. I previously was able to convert the Pages document, with comments, to a "Word" document so that others could view the edited text. How do I do that?
When you installed Pages v5, it automatically moved the older Pages ’09 v4.3 into /Applications/iWork '09 folder. If you want normal comment interoperability, you are advised to resume using the older version of Pages. Newer, is certainly not better with Pages v5.
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I have just upgrade Itunes (10.6.3.25) and now I can not see my Ipad anymore. before the upgrade it was working fine. I already tried all suggestions from the support page, except re-installing Itunes. any suggestions?
SinluFrank wrote:
already tried all suggestions from the support page, except re-installing Itunes. any suggestions?
Yes. Reinstall iTunes. If that is the point at which you stopped trying the support suggestions then it makes sense to me, that you move on to the next suggestion and if reinstalling iTunes is the next suggestion, so be it.
However .... I too have issues that arise out of the blue with my iPad being recognized in iTunes and what I always do and it eventually works is to quit iTunes, restart my MacBook, and reboot my iPad.
Rebooting the iPad is the last thing that I do and only if I have no success with quitting iTunes and restarting the Mac. It may take a few tries to work, but if you are that dead set against reinstalling iTunes, then give it a try. -
I have updated my Mac to Yosemite operating system and now I cannot open my Adobe Creative Suite applications. What can I do?
What a waste of space to paste the code.
Why not ask in the iLife > iPhoto forum where your question belongs. -
I have lost my iphone and now i cannot locate it even when i use the find my ipphone app
i have lost my iphone and now i cannot locate it even when i use the find my ipphone app
It may be off, out of battery power or no internet connection. The lower section of the following link has some other things you may want to do (change passwords, report to law enforcement and to your cellular carrier: If your iPhone, iPad, or iPod touch is lost or stolen - Apple Support
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TS1702 I have three apps that I tried to update and now they are stuck in waiting how do I fix this
I have three apps that I tried to update and now they are frozen any ideas on how I can fix this
You can try any or all of these suggestions that have worked for others in the past .... But ... YMMV.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
Make sure that you do not have a stalled download in iTunes - a song or podcast .... if you have a download in there that did not finish, complete that one first. Only one thing can download at a time on the iPad so that could be what is causing the problem.
If that doesn't work - sign out of your account, restart the iPad and then sign in again.
Settings>iTunes & App Store>Apple ID. Tap your ID and sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Go back to Settings>iTunes & App Store>Sign in and then try to update again. Tap one waiting icon only if necessary to start the download stream.
You can also try deleting the waiting icons - tap and hold down on an icon until it wiggles - the tap the X on the icon to delete it. Then try to download again.
You can try resetting all settings. Settings>General>Reset>Reset All Settings. You will have to enter all of your app preferences and device settings again.
If all else fails, download the updates or the apps in iTunes on your computer and then sync the content to your iPad. -
Hello, I have a MacBook pro retina 13" early 2013, 2,6 GHz Intel Core i5 and Intel HD Graphics 4000 1024MB,
and i am not sure if I can use a 4k2k display Monitor with my Macbook, please help!Hello, Righten.
Thank you for visiting Apple Support Communities.
I understand that you want to know if your MacBook Pro will support a 4k display. Here is an article that will answer your question.
Using 4K displays and Ultra HD TVs with your Mac
Cheers,
Jason H. -
I have photos on my iphone 4 which i uploaded onto my photo stream from my computer and now i cannot delete them from the phone and I cannot see them when I open the device via the computer. when i select them the delete icon becomes inactive. what can i do to delete these photos?
Hello Tings24,
We've an article that provides the steps necessary to delete photos from your Photo Stream.
iCloud: How to delete photos from My Photo Stream
http://support.apple.com/kb/HT5125
Cheers,
Allen -
i updated it.. and now when i go on to itunes its saying 'The Sim Card Inserted in this phone does not seem to be supported' Helppp please
Some indian store :/
We get posts here, almost daily, from folks from India, who purchase locked iPhones in the US, only to find out they can't use them in India. I've always wondered what happens to those phones... -
Why, all of a sudden am I getting asked to answer security questions I never set up in the first place. I have never given credit card info, didn't need to because I have some iTunes Gifts to redeem. This is very frustrating!
The Three Best Alternatives for Security Questions and Rescue Mail
1. Use Apple's Express Lane.
Go to https://expresslane.apple.com ; click 'See all products and services' at the
bottom of the page. In the next page click 'More Products and Services, then
'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
ID security questions' and click 'Continue'. Please be patient waiting for the return
phone call. It will come in time depending on how heavily the servers are being hit.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions. -
As stated above. I need to upload pictures to my business website but now my upload box is just saying incompatable plug in. I wish I had never installed Lion as I was happy with my mac on its origional OS, I only installed it as my Java had disappeared and I was instructed on the java page that to upload the latest verion of Java I needed to upgrade to Lion. I am really not happy as I now cannot do the job on my mac that I bought the mac to do the job on. Please help. Is it possible to uninstall Lion without buggering up my mac and going back to my origional OS. I am on safari. Not even sure which version of Lion I have downloaded so I am sure you can tell I am not a teccy
Welcome to Apple Communities
Uninstall > http://fpdownload.macromedia.com/get/flashplayer/current/support/uninstall_flash _player_osx.dmg Finally, install Flash > http://get.adobe.com/flashplayer/otherversions -
i use to have a ipod and sold it to get my new iphone and im using the same apple id and i put money on my itunes today and it would not let me download any music with out answering my security questions which i forgot the answers to these and went online to send the answers to my email and they sent the email to my rescue email i cant remember what email i used for this and online it wont show me what email and know i cant change it what can i do ?
Welcome to the Apple Community.
Start here (change country if necessary) and navigate to 'Password and Security', reset your security questions using the link provided, you will receive an email to your rescue address, use the link in the email and reset your security questions.
If that doesn't help, you don't receive a reset email or you don't have a rescue address, you should contact AppleCare who will initially try to assist you with a reset email or if unsuccessful will pass you to the security team to reset your security questions for you.
If you are in a region that doesn't have international telephone support try contacting Apple throughiTunes Store Support.
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