HT1918 what can i do if i have forgotton my answers to the security questions?
recently got a new iphone due to some internal speaker issues with my old one... After getting it all setup and transfering my songs etc... over... when i go into the Apple Store or Itunes it asks me to answer some security questions to verify myself...Its been awhile since ive had to do so...hence i cannot remember the answers i put.. Is there anyway i can go back threw and change my answers to the Security questions so i can start downloading apps and music etc... Any help would be greatly appreciated.
Wait a few hours and check the spam filter. If you haven't gotten the email after that time, you need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(102569)
Similar Messages
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I have forgotten my answers to the security questions
I have forgotten my answers to the security questions please help
Rescue Email and Security Questions
http://support.apple.com/kb/HT5312 -
I have forgotten my answers to the security questions what do I do ?
Hi so I got the iPhone 5 last April and since I haven't been able to buy anything on the App Store or I have forgotten my answers to my security question I have clicked on the link for it to send me an email but I'm still waiting what do I do can anyone help please ?
Wait a few hours and check the spam filter. If you haven't gotten the email after that time, you need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(102569) -
HT1541 What do you do if you have forgotten your answers to your security questions?
Been having trouble trying to remember my answers to my security questions. I have tried reseting my phone doesn't work. I cant buy apps and music that cost money but luckly i can buy free apps.
Fastest way is to conatct itunes store support:
https://expresslane.apple.com/
They will direct you to a phone number where you can ask help on how to reset the questions. -
I have forgotten my answers for my security questions. What can i do?
I have forgotten my answers for the security questions. What can I do? Help, please!
If you can, get a rescue email according to http://support.apple.com/kb/HT5312. If that doesn't work try https://Expresslane.apple.com then iTunes and iTunes Store
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I HAVE FORGOTTEN THE ANSWERS TO THE SECURITY QUESTIONS AND I DONT REMEMBER MY SECURITY EMAIL I ENTERED WHEN I MADE MY APPLE ID. PLEASE HELP ME WHAT I CAN DO?
If you forgot the answers to your Apple ID security questions - Apple Support
Apple ID- All about Apple ID security questions
Manage your Apple ID primary, rescue, alternate, and notification email addresses - Apple Support
Contact Apple for help with Apple ID account security - Apple Support -
I am not able to turn off voice over. I have tried to do settings -> General -> Accessibility -> VoiceOver and then triple clicked it but the VoiceOver won't turn off. What can I do? I have even tried to reset the machine keeping the data, no use.
A few people have reported problems with the hand gestures since IOS 8. It's not normal, I have don't have the problem on my iPad 4. I doubt it's a major problem but if it happens regularly I'd have it checked out by the Genius bar at the Apple Store.
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HT1918 I have for gotten my answeres to the security questions, can I reset them?
My son put in answers to the security questions but he can't remember them. Can I reset them? Thanks for any help
Contact iTunes Support
If you have forgotten the answers and did not set up a rescue email address, you will need to contact iTunes Support. You can do so at: http://apple.com/emea/support/itunes/contact.html
You can also call Apple Support. To contact the Account Security department directly, click here, then click Apple ID account security, and finally click "Talk to Apple Support Now."
Temporary Support PIN
On the screen where you are prompted for your security questions, you may see the below option towards the lower left of the screen:
This will give you a PIN number which you tell the support representative when you call Apple Support. This will help speed up the process. They will still request additional information to confirm you are the account owner. Then, they can reset your questions from their end.
NOTE: If you do not want to worry about remembering your security questions, we recommend Enabling Two-Step Verification for your Apple ID.
Apple ID: Resetting Forgotten Security Questions -
I forgot the answers for the security questions, so i'm not able to purchase any thing from apple store. What can i do?
If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then the steps half-way down this page should let you reset them : http://support.apple.com/kb/HT5312
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use -
Hello I have an apple Id on my ipad 2 and I want to change my password of my Id but I could not do it because I don't remember the answers to the security questions what to do?
Did you setup your account with a rescue email address? If so...
http://support.apple.com/kb/HT5312 -
Hello
I was trying to by the app guitar party but i do not remember the answer to the security questions. What can I do ?You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
(121015) -
What do I do if I can't remember the answers for the security question?
What do I do if I can't remember the answers for the security question?
You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, and filling out and submitting this form.
(96541) -
Hi, I can access my account, i have my username and password . But I forget my answer of the security question. And I lost the reset email. Any other way I can reset the reset email? I still have my redeemed gift card money in there.
You need to contact Apple. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
(93082) -
Hi dear sir/Madam i have my apple id & its password but i forgot the answers of the security questions and i have no rescue email pls help me how can i reset the security questions? as i have some credit in my account i can not creat a new apple id.
You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(105243) -
I want to change the email address used as rescue email for my security questions. But I can't remember the answers to the security questions and I dont have access to the rescue email anymore. Please help.
-If you established a rescue email address, there will be a link on the "Passwords & Security" page of id.apple.com. Clicking the link will send the reset to your rescue email address (NOTE: This is not the same address as your Apple ID email)
-If there is no link on the page, then you didn't establish a rescue email address. Contact AppleCare at 800.694.7466 (If you are in the US), and ask for account security. You will need to answer some questions to verify your identity, AND you will need access to a computer to generate a temporary support pin.
-If you are not in the US, click http://support.apple.com/kb/HT5699 - Apple ID: Contacting Apple for help with Apple ID account security
HTH
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