HT1926 my windows computer will not allow me to open itunes when i just installed it, it says it did not instal itunes helper or itunes support, so i have to reinstall it, i keep doing that but nothing changes.

Question

every time i try to install iunes on my windows computer, it says that the itunes helper was not intalled or itunes support was not installed and that i need to reinstall itunes, i keep doing that but nothing changes. Any suggestions?

Answer 1

Let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
Does it install properly for you?
If instead you get an error message during the install, let us know what it says. (Precise text, please.)