HT1933 I pre-ordered an album from my phone, but i never got a verification email and now it says purchased but i can not download it.

i pre ordered indicud by kid cudi and it wont show up in my purchased however when clicking on the album it says that i purchased it

Hi lexus124,
If you are having download issues with a pre-order, you may find the following article helpful:
iTunes Store: About Pre-orders
http://support.apple.com/kb/HT5714
Regards,
- Brenden

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Hi. I pre ordered an album from iTunes using my iPhone 4S. Once released I received an email with a download link. I followed the link which took me to the store. On the store the album

Hi. I pre ordered an album from iTunes using my iPhone 4S. Once released I received an email with a download link. I followed the link from the email which took me to iTunes Store. There I found the album & all tracks shown as purchased but with no apparent way of downloading. When I check for items to download, it isn't there. When I check purchased items purchased, it isn't there either. It only appears when I tap the album cover from the front page & then only as purchased.

Hello 28mexiworth
Check your Music app to see if it already downloaded. You can also check iTunes on your computer to Check for a available downloads. If you are still not able to get it, then report the issue to iTunes.
iTunes: How to resume interrupted iTunes Store downloads
http://support.apple.com/kb/ht1725
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/HT1933
Thanks for using Apple Support Communities.
Regards,
-Norm G.

I pre ordered an album from iTunes it's now out but it hasn't downloaded what do I do

I pre ordered an album from iTunes it's now out but it hasn't downloaded what do I do

What does this have to do with iPhone hardware?
If there are issues with iTunes purchases, contact iTunes customer support.

HT1933 I pre-ordered an album on my iPhone, the album came out today and now it won't let me downoad it. What do I do?

I pre-ordered Midnight Memories last week and it came out today. When I go to the album on iTunes it says purchased, but when I go to my Music it doesn't show up. I got the email that told me to click the link to download it, so I did and it isn't working. What should I do?

Same thing happened to me. Go to iTunes, then at the bottom of the page click on the account link, sign in to the account that you bought the music from then a box will pop up that asks if you want to download the album.
(I did this from my laptop, not my iPhone.)

HT5714 I pre order midnight memories/ one direction album but only 4 songs where downloaded and the rest say purchased. What can i do to download the rest?, it doesnt give me the option to download?

I preorder an album but only 4 songs where downloaded but the rest of the album is not it only says purchased, please help me resolve this matter!?

Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting that track from your iTunes library and redownload it via the Purchased link under Quicklinks on the right-hand side of the iTunes store home page on your computer's iTunes.
If you aren't in a country where you can re-download music or if it re-downloads in the same state then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

My daughters iPod touch 4th gen has been disabled from her locking it with a password,forgetting the password,and now it says disabled connect to iTunes . The problem is the computer it was set up on is no longer operational.

I tried to use iCloud to restore but she never set up iCloud. I tried to wipe it with find my iPhone but she never set that up. I put the iPod into recovery mode and connected it to an iTunes account on a different computer but it does not pick up the iPod. When I connect it to iTunes not in recovery mode it says to unlock the iPod before it can connect to iTunes. I don't know where to go from here besides blowing it up or putting it in a microwave. Please help. Thank you.

Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
You can redownload iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

HT1386 I need help getting my music to sync from iphone to computer itunes. Got a new computer and everything else will sync but my music from my iphone.

I use my work computer to sync my iphone due to outlook appointments and email. I was given a new computer and got everything transferred ok, except for my music. I need to transfer my music from my iphone to my computer itunes. itunes is only giving me the option to sync from itunes to iphone, which would wipe out all of my music I think. Can someone help with this?

razmee209 is right, but if you can't get your old computer, you can use iExplorer to download your music from your phone to your computer. I've used it for other things and it works.
http://www.macroplant.com/iexplorer/?utm_expid=15979170-3&utm_referrer=http%3A%2 F%2Fosxdaily.com%2F2012%2F06%2F04%2Ftransfer-music-from-iphone-ipod-or-ipad-to-c omputer%2F

I purchased music from Itunes and I had to restore my computer to factory settings and now I have no music. Can I download it again?

I had purchased music on my computer and iphone and I had to restore my computer to factory settings and I smashed my iphone. Can I get my music back?

If you are in the U.S. or Canada and install iTunes 10.3, you can re download your iTunes purchases to your computer.
Downloading past purchases from the App Store, iBookstore, and iTunes Store

I preordered an album and it was fine and said I preordered it all week but it was supposed to be available today but I did not receive an email and now it says I have to purchase it again. What do I do?

I bought ed sheeran's x album and it has been downloading songs as he released them just fine but now it has stopped. I was charged for the entire album but have not gotten any emails from iTunes or do I have the option to download, it says I must purchase it again please help

If you are doing it on your computer's iTunes then does the Store > Check For Available Downloads menu option find it, and/or does it show in the Purchased link under Quicklinks on the right-hand side of the iTunes store home page for downloading :

I have purchased items from iTunes but failed to sync and now i have lost my iPhone, can i download all purchases to PC and then sync new iPhone is this possible and if so how?

I have lost my phone and failed to sync it for over 4 months, i'm getting a new phone tomorrow can i get all previous purchases downloaded to my pc so i can then sync it to my new phone?

Read here > Downloading past purchases from the App Store, iBookstore, and iTunes Store

Pre-ordering an album.

Hey! I just pre-ordered an album from itunes on my macbook. They realese one song at time, how do i get the songs on mye iphone too whitout having to ´´drag´ them over to my phone everytime?

Just went ahead and tried it and I got the single now and the album is now preordered.

I pre-ordered an album and it says its purchased but I cannot download it

I pre-ordered an album last november, and now it's finally avalible. On my Ipod, it says purchased, but there is no option for me to download the album. I also tried on my PC, and it still says purchased, but I cannot download the songs! Please help

Hello atthetop
Typically with pre-orders you should have received an email to download your tracks. If you have not received it, then report the issue to the iTunes Store.
iTunes Store: About pre-orders
http://support.apple.com/kb/ht5714
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/HT1933
Regards,
-Norm G.

I pre ordered an album and when I went to download all it said was purchased and i no i have no email to verify my purchase what do I do????

S I pre ordered and album and it cam out but it was not downloading. When I o to the iTunes Store it just says purchased so i can't download it. I never received and email and I have no idea what to do please help.

Check Purchase History
http://support.apple.com/kb/ht2727

HT201272 I pre-ordered an album, but only 2 of the songs from that album are showing up to download. What do I need to do to get the rest of the album that I already bought?

Not sure what is going on here. I pre-ordered an album. One of the songs was available for instant download so I have that in my library now. I received an email saying that the rest of the album is available for download. When I go into my purchased songs as instructed, it only shows 2 other songs from that album. Not sure what I need to do.

Hi libby2350,
Welcome to the Support Communities!
Depending on your settings, the songs may already have been downloaded to your iTunes library.
The article below will explain how the Pre-orders process works.
If you still cannot find this music on your computer, the iTunes Store Support team will be happy to help you with your order.
iTunes Store: About Pre-orders
If you've enabled iTunes to automatically download prepurchased content, then your pre-order content may already be downloaded to your library. If not, simply click the download link provided within your email notification, and your pre-order content will begin to download. Alternatively you can use the "Check for Available Downloads" feature in iTunes on your computer by choosing Store > Check for Available Downloadsto begin downloading your pre-order.
I hope this information helps ...
Have a great day!
- Judy

HT201272 I pre ordered Avicii's album, it says purchased but not showing up in my purchased folder and not allowing me to download. Just says purchased

As I said I pre-ordered the album, however I had already bought the two songs (Wake Me Up and You Make Me).When the preorder went through in the first place, it was not showing up as a download, it showed up as an iCloud download. I thought it was weird however I still went forward and downloaded it. Wasn't a huge deal but the two singles werent showing up as part of the album, they were the singles. That bugged me so I thought deleting them all and re downloading them would work and I would have the whole album instead of a part album and two singles. However, now in iTunes it says that the album (True) is purchased and there is no way of re-downloading. It is not showing up as a purchase anywhere else though... I've gone to the iTunes front page, went to the purchased tabs and it says the last purchased song was "Skip to the Good Bit" by Rizzle Kicks (good song btw). On my iPod there it is not in recently listened to or added< almost no record that I've bought these songs. I would even re-purchase. I wouldn't entirely want to, but thats not even an option...

Hi there MeganElizabeth02061999,
You may want to check your past purchases and see if you can find the tracks there. Take a look at the article below for more information.
Downloading past purchases from the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/ht2519
-Griff W.

HT1933 I pre-ordered an album from my phone, but i never got a verification email and now it says purchased but i can not download it.

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