HT1947 Changed my apple I'd on iPad and apple tv,but it will not change on the app store. Now can't buy or upgrade apps. Need to change it on the app store also??????

Changed my apple I'd (added email address). Now every time I pull up the apps to upgrade it shows my old I'd and I can't access any upgrades. I can buy new apps with my new I'd but I still can't upgrade any of my present (already purchased)apps

Content purchased with an Apple ID are permanently tied to that Apple ID.
Did you change the email address or create a new one?
If the former, simply sign out and sign back in with the correct credentials.
If the later, simply provide the password for the correct account.

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HT5188 I have 50 iPads and 50 codes, but I am not able to install the app on the last ipad. One code in the spreadsheet says it's already been used but shows no serial number or device name.

I have 50 iPads and 50 codes, but I am not able to install the app on the last ipad using Apple Configurator. One code in the spreadsheet says it's already been used but shows no serial number or device name.

Hi mafiose15,
Thanks for visiting Apple Support Communities.
Restoring your iPod to factory settings is the best way to try and get it back to working order. You can use the instructions below to restore it:
How to restore iPod
Verify that you have an active Internet connection, because you may need to download new versions of the iTunes and iPod Software.
Download and install the latest version of iTunes if necessary.
Open iTunes. Connect your iPod to your computer using the USB or FireWire cable that came with your iPod.
After a few moments, your iPod will appear in the Source panel in iTunes.
Select your iPod in the Source panel. You will see information about your iPod appear in the Summary tab of the main iTunes window.
Click Restore.
If you are using a Mac, you will be asked to enter an administrator’s name and password.
A progress bar will appear on the computer screen, indicating that stage one of the restore process has begun. When this stage is done, iTunes will present one of two messages with instructions specific to the iPod model you are restoring.
Disconnect iPod and connect it to iPod Power Adapter (typically applies to older iPod models).
Leave iPod connected to computer to complete restore (typically applies newer iPod models).
During stage two of the restore process, the iPod displays an Apple logo as well as a progress bar at the bottom of the display. It is critical that the iPod remain connected to the computer or iPod power adapter during this stage.
Note: The progress bar may be difficult to see, because the backlight on the iPod display may be off.
After stage two of the restore process is complete, the iTunes Setup Assistant window will appear. It will ask you to name your iPod and choose your syncing preferences, as it did when you connected your iPod for the first time.
You can find the instructions in this article:
Restoring iPod to factory settings
http://support.apple.com/kb/ht1339
All the best,
Jeremy

Hi when I download a app it comes up on the homepage and shows waiting, but it will not carry on from that. Hope someone can help thanks.

Hi When I download an app on my iPad 3 it comes up ok on my homepage and shows waiting but it will not load & install. This has only just started a couple of days ago, and I have tried resetting the iPad but the problem persists. Hope some one can help, thanks. Zeters.

Check iTunes and see if you have a pending/stalled download e.g. Podcast, Music, Movies or iTune U. Finish off the download and apps should start downloading.
If there are no pending or stalled downloads, sign-out of account, reboot and sign-in again.

HT1414 I had an update to do, did the update and was doing the setup. when the question Apple ID security came up, I check not now and hit next, but it will not continue anywhere

Had an update to do, started the update and all was good until it came to the Security question during setup
I chose Not Now and hit next, but it will not go any further.

Reset and try again: Hold down the home button along with the sleep/wake button until you see the apple, then let go.

My macbook is 4 years old, i havent bought any upgrades but now i cant download the new itunes. Can i buy one upgrade and will it work or is there a way to get the new itunes?

My macbook is 4 years old, i havent bought any upgrades but now i cant download the new itunes. Can i buy one upgrade and will it work or is there a way to get the new itunes?

Even a four-year-old MacBook should have come with Mac OS X 10.5 Leopard. Leopard can run the latest version of iTunes; it will download and install pretty much automatically if you run Software Update.
You might first have to be sure that you are running the latest version of Leopard, which is 10.5.8. This, too, will download and install for you if you run Software Update. Just keep running Software Update until there is nothing left to download and install (you might have to run it more than once because some updates require previous updates to be installed first).
If you have a version of Mac OS X earlier than 10.5, then you can't run the latest version of iTunes. You will need to buy a more recent version of Mac OS X. You must be running at least 10.4 Tiger, and you can upgrade directly to Snow Leopard from Tiger. Apple still sells Snow Leopard for about $30 and you might find it slightly less at a retailer or on eBay. After upgrading to Snow Leopard, you will be able to upgrade to Lion using the Mac App Store for another $30 or so if your MacBook meets the minimum system requirements.

My iphone plays pandora and youtube music but it will not play my itunes music whenever i try to hit play the button flips over to pause as normal but the music dosent work?

my iphone plays pandora and youtube music but it will not play my itunes music whenever i try to hit play the button flips over to pause as normal but the music dosent work?

I can understand this with videos you are streaming, i.e. maybe you have a slow data connection.
Videos on your phone should not do this. Try a reset by pressing the home and sleep buttons until you see the Apple logo, ignoring the slider. Takes about 5-15 secs of button holding and you won't lose any data or settings.

I try shutting down my MacBook Air but it wont let because the application "Mail" is still open but it will not let me close Mail so i can shutdown my computer

I try shutting down my mac but it says that it cant because "Mail" is open. so i try quitting mail but it will not let me!

Force quit Mail app. Apple logon in the menu bar select Force Quit. A dialog window will open select Mail.app and click the force quit button.
If that doesn't work hold down the power button until the system turns off. Then press it again to restart your Mac.

I can listen to ITunes on my ipad on a headset but they will not play through the speaker

I can play I tunes on my iPad and listen on a headset but the iPad will not play through the built in speaker

Try this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
Check your settings. The iPads have a small switch on the right edge. It can be used as a rotation lock to keep the screen from automatically reorienting itself as you move around, but you need to have the tablet’s settings configured properly. That same switch, right above the volume buttons, can also be set to function instead as a mute button to silence certain types of audio.
If the switch is set to work as a mute button, you can change its purpose to “screen-rotation lock” by tapping the Settings icon on the home screen. On the Settings screen, tap General on the left side, and on the right side of the screen flick down to “Use Side Switch to.” Tap to select Lock Rotation or Mute to set the button’s function. Even if you set the side switch for your preferred use, you can still mute the Mini or lock the screen. Just double-click the Home button, and when the panel of apps appears along the bottom edge of the screen, flick the row from left to right with your finger. Tap the icon on the far left side of the row to either lock the iPad’s screen or mute the iPad’s alerts, notifications and sound effects. Music, podcasts and video are not muted unless you turn the volume all the way down.
iPhone: Can't hear through the receiver or speakers
http://support.apple.com/kb/ts1630
http://www.atreks.com/app-no-sound-on-ipad-4-%E2%80%93-what-to-do/
To solve some sound problems, just follow these simple steps
1. Go to Settings
2. Tap on General
3. Tap on Reset
4. Tap on Reset All Settings
 Cheers, Tom

TS1702 I have 6 app updates waiting to be updated. Everytime I try to update them, the little bar appeara for about a second then the screen goes back to the update again. I tried deleteing 2 apps and reloading them but it will not let me install them aga

I have read alot of suggestions on how to fix it..I have deleted a few of the apps and tried reinstalling them but that won't work either. I have completely turned off the Ipad and it still asks me to update them...It does allow me to install a new app however.

The problem corrected itself,....i tried to delete the post but could not do it.

I just installed 10.2.2. When I tried to start iTunes, I got the message that Rosetta needed to be installed to open iTunes. It downloaded and installed Rosetta but iTunes will not open and it no longer has the iTunes icon. What do I do now?

I installed iTunes 10.2.2. When I tried to open it, I got the message that iTunes needs to install Rosetta to open. It then appeared to download and and install Rosetta. When I try to open iTunes, the icon bounces but iTunes does not open. The icon has also changed from the usual iTunes icon. What do I do now?

I have a 2010 MBP15 which I do not use as much as my pc. When I do, I check for updates and I believe I updated iTunes to 10.2.2 a week or so ago. Since I still use iTunes primarily on my pc, I didn't bother firing up the updated iTunes on the mac.
Last week, when I actually started iTunes on the mac, I got the message that Rosetta needed to be installed. Like abefighter I stalled. I surfed the net, read this thread to get some hints as to w** was going on.
When I checked the system profile in the mac, I think it showed PowerPC for 'kind.' Surfing the Internet I found out Rosetta was something needed to help applications work on PowerPCs. But wait, since this MBP is an Intel, why would or should it be asking me for some stone-age plug-in that was never mentioned in all the previous updates for iTunes until now? Fyi, the iTunes icon on the dock had changed to what I think is an AppleWorks icon.
So, I assumed that the update that resulted in my mac was corrupted. At first I scoured for 10.2.1, thinking that the last version was a dud, but in vain, nowhere to be found. I gave up and settled for a fresh 10.2.2. I did a casual delete, without touching any of the related personal preference files in my folder and it now which works fine. I'm glad I didn't jump to install Rosetta; I read elsewhere about someone who actually went through with the Rosetta install that resulted unhappily.
Unless the mac in question is a PowerPC, I would doubt the need for Rosetta installation.

HT201401 I just restored my iPhone and it worked, but it will not let me go any further (iTunes telling me "The iPhone you have connected may be damaged and cannot be activated") so I'm trying to find out how to get past this... Why is it "damaged"?

It all started when one day all of a sudden the heat was bad here, and I sat in the car with the AC on and my phone on the dash board, charging. Next thing that happened was that when I got home I let my son play with it (which he always takes good care of it, watching youtube videos) and then later on that evening when I payed attention to the back of it, it looked super swollen. You could see where tears in the white backing of my iPhone were from whatever had caused this. I thought it was from the heat, just expanding the case. Well, it had obviously got too hot in the sun on the dashboard and over a few hours had almost got to the point of exploding. I did not know that just a little bit of heat from the sun could do that, so anyways.
I ordered a new battery online and replaced that, in the process loosing two screws, the two at the bottom which hold the LED touch screen in place. Although it doesn't move without the screws, I do need to replace those also. Everything works fine. Buttons, touch screen, I just think there might be a small problem with the mother board, from the battery swelling and causing it to bend, or even heating the metal on it. That would suck, total bummer.. Anyways, anyone with a solution or even a bit of advice, or just a suggestion please feel free to help. I have taken it apart one last time after I restored it, and cleaned it very little with alcohol, thinking that might be a problem, but still nothing yet...
I hope I get this phone working again, not use for a phone, but for games, music, and videos. Thank anyone for your help! It's greatly appreciated!
HOLLY

If things seem to be going haywire with your phone, it seems that it MAY be a software issue.
Now, that being said, that does not necessarily mean that it is a virus. Software issues do happen sometimes. It is probably just coincidence.
What you need to do is restore the device using iTunes. This will fix any software issues. After you have done this, you can restore from an iCloud backup.
iCloud does not back up the actual software, so no, the "virus" would not have gotten into the backups.
The link below provides steps on restoring your device using iTunes as well as how to restore from an iCloud backup.
http://support.apple.com/kb/ht1766
Don't worry! Everything should be back to normal if you follow these steps.

Help I have installed and reinstalled iTunes but it will not open. I get an error telling me that windows DEP will not allow the program to run and i can not shut the DEP off for the program. i need to reset my ipod touch and cant cause of this.

I have tried to shut off the DEP for the program but it is not allowed. I can't get to any of my music on my computer because of this. I use windows vista and was able to use ITunes until the upgrade to 10.2. now i can't even open the program and it is getting me very upset. Please someone help me.

Many thanks.
That suggests that another application has stashed old QuickTime componentry in your system files.
So just in case we'll go looking for older QuickTime componentry in the most common locations for it to be stashed.
First we'll need to change some view settings.
In your Start menu, open Computer.
In your Organise menu, select Folder Options.
In the View tab, make sure that "Show hidden files and folders" is selected, and Hide extensions for known file types is unchecked.
Click OK.
Now in Computer, open your C:\ drive (or whichever drive you have your operating system installed on).
Open the "Windows" folder.
If you have a 32-bit version of Windows, open the "System32" folder.
If you have a 64-bit version of Windows, open the "SysWOW64" folder.
What files and folders can you see in there with QuickTime in the title? (In a standard installation of Quicktime you should be seeing precisely two files... QuickTime.qts and QuickTimeVR.qtx ... and no QuickTime folders whatsoever.)

Made changes and selected 'save' but it will not save in directory

First, let me say I am new to Mac and iWeb in general so I have lots of novice questions, but so far using my Mac for video-related things and working on my website has been great! (Should have switched to mac long ago)
My question/problem: I built a website using iWeb08 and used Cyberduck (thanks to this forum) to FTP it to my domain. Everything was fine. Today, I changed a page on the site and from the iWeb File menu selected 'Save.' I then went to upload (with Cyberduck) to my domain and noticed when choosing files that the changes had not been saved. I opened iWeb back up and the changes were there, but they are not making it to where I saved the webpage on my computer, so therefore Cyberduck was uploading the old version of the website. What am I doing wrong??
Thanks in advance!
-Mike
Message was edited by: FisheyeSC78

Today, I changed a page on the site and from the iWeb File menu selected 'Save.'
Save doesn't do what you think. You need to do File > Publish to Folder for any of your changes to be reflected in what you upload via ftp.

HT5312 I have already apple ID and pass word but I did not provide a rescue email . How can I set a rescue email? NOTE: I forgot my security question.thanks

provide a rescue email . How can I set a rescue email? NOTE: I forgot my security question.thanks

You won't be able to add a rescue email address until you can answer 2 of your questions, you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

My phone will not let me retrieve my voicemail, I can mannually dial it then when it tells me to press the

I just set up my new iphone, I set up the voicemail, so I called it and left a message, then I went to check it and the voicemail button did not work, so I manually dialed my number and it asked for my password so I put that in and then it tells me to press the #1 to retrieve the message but the one will not work, what is wrong?

There could be a problem with the charging port and it thiks it is in dock mode. Is your charge port verry dirty?

HT1947 Changed my apple I'd on iPad and apple tv,but it will not change on the app store. Now can't buy or upgrade apps. Need to change it on the app store also??????

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