HT201065 If I reformat my hard drive and reinstall my os x can the old icloud account still track me down?

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No. Find my Mac can only track a Mac if it is using the Apple ID used for Find my Mac and if Find my Mac is enabled on that Mac. When you format a Mac, Find my Mac cannot track it anymore if you are using a different Apple ID in iCloud.

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I have to reformat my hard drive and reinstall all of my programs. What do I do about Creative Cloud? I also still need access to CS6 (I have a Marksware converter for InDesign to Quark).

I have to reformat my hard drive and reinstall all of my programs. What do I do about Creative Cloud? I also still need access to CS6 (I have a Marksware converter for InDesign to Quark).
This is a MacBook Pro 15" (Model number A1286) running Mavericks. Hard drive is fine but system software has been corrupted. I cannot simply restore from Time Machine as it will copy the corrupt system.
Will I have to find all of my serial numbers before I can launch any of the programs?
Thanks

For the Cloud, you log in to your paid Cloud account and download & install the same way you did the first time
Cloud Getting Started https://helpx.adobe.com/creative-cloud/topics/getting-started.html
If you have the perpetual license version of CS6 you install from your original media and use your serial number
If you have the version of CS6 that is installed via the cloud use this link
http://helpx.adobe.com/creative-cloud/kb/download-previous-versions-creative-applications. html
-or http://www.adobe.com/downloads/other-downloads.html

I want to erase my hard drive and reinstall lion server. Can someone help me out?

i have a mac mini running lion server. I want to erase all the date and start fresh. When i try to reinstall Lion it does not show anything about lion server but jut Lion. I want to make sure I do it properly. It is also asking me in which hard drive to install Lion but im unsure.
can someone help me out?

Check in the app store under purchases both lion and server should show up there to download again.
No need to erase both drives for a clean install just the drive you are using for the OSX. Though if you are truly starting a fresh then erase and reformat both.
As for Upgrades. Yosemite is the only upgrade now available through the app store as is Server 4.0 for Yosemite. I have not tested the latest server yet and can not comment on it's reliability.
Any server you set up should be thoroughly tested on a closed network before going live.
Hope this helps.
PJRS

I needed space on my hard drive and it was suggested to clear the cache by restarting with shift held down. My Aperture library is now missing...help please!

I needed space on my hard drive (iMac- as I do photography part time, and it was suggested to clear the cache by restarting and holding down the shift key. Now most of my Aperture Library is missing and I had senior photos on there for friends....help please.
I heard that Aperture makes alias files when you are editing and that might be what is clogging up my hard drive. I really don't know.

There is nothing that SHIFT reboot does to erase files. Have you restarted normally? It's quite possible that with a full drive you can't start nor can Aperture load its library file.
I don't know who gave you that advice but it's not a viable solution for a full drive:
Freeing Up Space on The Hard Drive
1. See Lion/Mountain Lion/Mavericks' Storage Display.
2. You can remove data from your Home folder except for the /Home/Library/ folder.
3. Visit The XLab FAQs and read the FAQ on freeing up space on your hard drive.
4. Also see Freeing space on your Mac OS X startup disk.
5. See Where did my Disk Space go?.
6. See The Storage Display.
You must Empty the Trash in order to recover the space they occupied on the hard drive.
You should consider replacing the drive with a larger one. Check out OWC for drives, tutorials, and toolkits.
Try using OmniDiskSweeper 1.8 or GrandPerspective to search your drive for large files and where they are located.

I have a iMac 6,1 that I want to reformat the hard drive and reinstall Snow Leopard version 10.6.3 . I don't know how to reformat

I have a iMac 6,1 that I need to reformat the hard drive and reinstall Snow Leopard version 10.6.3 . How do I reformat ?

Boot the ssystem from the OS DVD. Once it is booted run Disk Utiltiy. Select OS Extrended (Journled)
See http://support.apple.com/kb/HT3910?viewlocale=en_US&locale=en_US

HT1351 I have just reformatted my hard drive and re-installed iTunes; how do I connect back to my library on an external hard drive?

I have just refromatted my hard drive and reinstalled itunes; how do tie it back to my library on an external hard drive?

If the whole library was on the external drive then press and hold down shift as you start iTunes, then use the Choose option to reconnect to it.
If it was only the media folder, but you backed up the library folder then restore that to <User's Music> in your rebuilt machine and you're good to go.
If you forgot to backup the library folder, but you don't care about ratings, play counts, playlists etc. then shift-start-iTunes, Create a new empty library at the root of the external drive, e.g. at X:\iTunes, move the media folder inside that as X:\iTunes\iTunes Media, then use File > Add Folder to Library to import the media.
Otherwise see Recover your iTunes library from your iPod or iOS device.
tt2

I recently received a WD My Book Studio external Hard drive and am installing it but can't figure out what the difference between wd turbo installer 64 and wd turbo installer is. Can someone tell me. Thanks in advance for all your help.

I recently received a WD My Book Studio external Hard drive and am installing it but can't figure out what the difference between wd turbo installer 64 and wd turbo installer is. Can someone tell me. Thanks in advance for all your help.

Oh ok, well that was what the test said prior to reformatting the hard drive. Now, it doesn't find any trouble no matter how many times I run it. That's what has me so confused, everything seems to check out and yet...I can't do anything, not even install the software!

Erasing hard drive and reinstalling

Hi folks! Can anybody tell me how to erase the hard drive and reinstall OSX?

If you are selling it, then you will want to ensure
that all of your personal information is removed.
So... boot from the OS X disc and select Disk Utility
from the Apple menu. Select to reformat the drive and
under the options select to write zeroes. This will
overwrite all the data on your drive.
The usual erase does not overwrite your files.
Don't forget, if you have purchased any tunes from iTMS, deauthorise your computer, or you will lose one of you'r 5

My 2009 MacBook Pro keeps restarting even after I wiped the hard drive and reinstalled OSX.

About a month ago, my laptop started to randomly turn off: I would be using either Chrome, Photoshop (the free CS2 version available from Adobe's website) or Powerpoint, and the screen would go blank. I would then have to hold the power button for a while until the little light at the front of the computer would flicker and it would restart. I brought it to the Mac Store where they tested it and said it looked fine. They suggested I erase my hard drive and reinstall OSX as a precaution.
Fast forward a month, I have been very busy with work and hadn't been able to fix this problem. It wasn't that bad, only once every couple of days, sometimes more, sometimes less, I could work despite this problem.
Then, I installed OSX Mavericks. The installation started in the morning, but, like an idiot, I paused it to go to work. Later on, I completed the installation, it looked fine, but then all day long my laptop would suddenly restart and go to a grey screen that said in multiple languages "Your laptop restarted because of a problem, press any button to continue the restart." A computer technician friend of mine checked it out and said it was probably due to the badly installed OSX and suggested that I erase my hard drive and reinstall OSX.
I backed up all my files, erased the hard drive and reinstalled OSX. Everything looked fine.
Then it happened again.
Any ideas of why this is happening?

Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a Fusion Drive or a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually login automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of the test.

My HP computer's hard drive crashed. I have replaced the hard drive and reinstalled all of the software. I have copied my I tunes library from my backup hard drive to the new one. How do I restore the permissions? This is the 3 rd time I have had to d

My HP computer's hard drive crashed. I have replaced the hard drive and reinstalled all of the software. I have copied my I tunes library from my backup hard drive to the new one. How do I restore the permissions? This is the 3 rd time I have had to do this. THe share screen says you are limited to 5 ??

No backup is not good.
You can transfer itunes purchases from an ipod. File>Transfer Purchases

How can I wipe my hard drive and restore to factory settings without the use of the original OS CD?

I have a 2010 MacBook and I need to wipe the hard drive and restore to factory settings.
The problem is that even though I have the original disc, the CD drive has stopped functioning and will reject any disc put into it.
Therefore, is there another method to do this without the CD?

Not very easily. To restore to factory software you need the original installation DVD (CDs).
If you have another Mac which is the same make and model so that those installation DVD (CDs) would work, you can use a Firewire cable between the 2 Macs and then put your Mac to be reset into Target mode and use the other Mac to install the software. However I suspect that is unlikely.

I'm getting the grey screen during start up and can't boot the computer. I did a cmnd R but worried it would automatically wipe my hard drive and reinstall OS. Is there a risk at cmnd R will result in wiped HD without me actively making that choice?

I'm getting the grey screen during start up and can't boot the computer - MacBook Pro with lion.
I did a command r after doing some research but got nervous that it would automatically wipe my hard drive and reinstall OS.
I was nervous because it asked me for language for software use before any options were presented (such as repair via disk utility). It looked similar to an OS install.So I powered off....Is there a risk at command r will result in wiped HD without me actively making that choice?

Repair the Hard Drive and Permissions - Mavericks, Lion/Mountain Lion
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported then click on the Repair Permissions button. When the process is completed, then quit DU and return to the main menu. Select Restart from the Apple menu.
Reinstall Mountain Lion or Mavericks
OS X Mavericks- Reinstall OS X
OS X Mountain Lion- Reinstall OS X
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is
three times faster than wireless.

With Lion, How Can I Erase the Hard Drive and Reinstall The System Software?

I plan on buying a used iMac with a Core 2 Duo so that I can run Lion. Since Lion can only be purchased at the Mac App store what if I needed to erase my hard drive and re-install the system software. How can I do this without a DVD with the OS on it like I have for Snow Leapard. I suppose that I could boot from my Snow Leapard DVD and do the erase. Then, I supposed I would be able to download Lion again from the Mac App Store without paying for it again. But, how would you erase a hard drive and reinstall the system software when purchasing a new Mac with Lion already installed and no DVD at all with the OS on it?
-- Kaydell

When someone purchases any Apple computer with a DVD Drive, they should have recieved two DVDs... One contains the Operating System (up to Snow Leopard, Lion no longer ships on DVD) and the other contains the SYSTEM SOFTWARE (i.e. iLife and iWork). To install the software, they just insert the DVD with the SYSTEM SOFTWARE into any compatible Mac and run the installer. There is no need to erase the hard drive to install SYSTEM SOFTWARE. Maybe a friend can let you borrow the SYSTEM SOFTWARE DVD. The other option is to purchase the software via the App Store.
FYI... App Store purchases are linked to the PURCHASER'S APPLE ID. So if you buy a used Mac from a friend and that Mac already has Lion installed on it,that Lion purchase is linked to YOUR FRIEND'S APPLE ID, not yours. So if you want to download Lion again, you will have to enter your FRIEND'S APPLE ID AND PASSWORD. You can always have your friend re-download Lion and make you a DVD copy.

When I try to download OS 10.5.6 from 10.4.11 I get 'software cannot be installed, I havemore than 1GB RAM, enough Hard Drive and a intel core processor. The OS 10.5.6 software is from my newer Mac ibook, any suggestions?

When I try to download OS 10.5.6 from 10.4.11 I get 'software cannot be installed, I havemore than 1GB RAM, enough Hard Drive and a intel core processor. The OS 10.5.6 software is from my newer Mac ibook, any suggestions?

Hi Tommy,
Using install discs created for another computer is the problem. I suggest you get a stand alone install disc for Leopard and give that a try. I know it's a bummer since you have a perfectly good install disc but you can't take an install disc from a new computer and use it to update an older computer. As a matter of fact you would have problems using your install disc on the same type of computer if it didn't have the same build number. In the old days of Power Macs that wasn't an issue. You could take an install disc for one computer and update every Mac you owned. Sorry.

Need to erase hard drive and reinstall system on iMac but have misplaced original install disks. Tried to use a my copy of Snow lepord 10.6 from my Mac pro but will not boot. Can original install disks be replaced. Thanks

Need to erase hard drive and reinstall system on iMac but have misplaced original install disks. Tried to use a my copy of Snow lepord 10.6 from my Mac Pro but will not boot. Can original install disks be replaced. Thanks

Yes the original Install Discs can be replaced for a nominal fee. Call AppleCare, you will need a credit card and the serial number of the machine. You can use the AppleCare Contact Info for the phone number on your part of the planet.

HT201065 If I reformat my hard drive and reinstall my os x can the old icloud account still track me down?

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