HT201077 When trying to select a new shared photo stream album, my iPhoto directs me to the Trash album. Not sure what to do.

My iPhoto is redirecting me to the Trash album instead of opening a friend's shared iCloud (Photo Stream) album. Not sure what to do.

iPhoto Menu -> Preferences -> Accounts ->
Delete and recreate your email settings.

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Problem is with my iPhoto on my Macbook air. I am trying to move my library from my airbag onto my passport drive. I did it and deleted it from the airbag but it simply re appeared possibly from the cloud. Not sure what to do next.

The problem is with my iPhoto on my Macbook air. I am trying to move my library from my airbook onto my passport drive. I did it and deleted it from the airbook but it simply re appeared possibly from the cloud. Not sure what to do next. Sorry I am not a techie.

Sorry - we can not see you
what do you have? Version of iPhoto? Of the OS? How is the passport connected to your Mac? What format is the passport (for the iphoto library it must be Mac OS extended (journaled) )? The iPhoto library is not and can not be on the cloud (maybe later with the Photos Application)
LN

How long do shared photo stream albums stay in iCloud?

How long do shared photo stream albums stay in iCloud?

I actually found the FAQ for Shared Photo Streams and the answer is:
Do shared streams ever expire?
No. Shared streams are removed from iCloud only if you delete the photo stream.
http://support.apple.com/kb/HT5903

Shared photo stream option missing iphoto 11

In Iphoto / preferences there is a missing option to check
Shared photo streams.
Iphoto 11 - upgrade
OSX 10.7.5
Anyone know how to resolve ?

Upgrade your OS - shared PhotoStream requires OS X version 10.8.2 or later and iPhoto '11 version 9.4 or newer and IOS 6.0 or later
What do I need to use Photo Stream?
To use Photo Stream, including Shared Photo Streams, you need an iCloud account, compatible devices, and up-to-date software:
iPhone, iPad, or iPod touch with iOS 6.0 or later
Mac with OS X Mountain Lion v10.8.2 or later and iPhoto 9.4 or Aperture 3.4 or later
PC with Windows 8, Windows 7, or Windows Vista (Service Pack 2) and the iCloud Control Panel 2.1 or later for Windows
Apple TV (2nd generation) with Software Update 5.1 or later
You can still use Photo Stream without Shared Photo Streams if your devices meet these requirements:
iPhone, iPad, or iPod touch with iOS 5.1 or later
Mac with OS X Lion v10.7.5 or later and iPhoto 9.2.2 or Aperture 3.2.3 or later
PC with Windows 7 or Windows Vista (Service Pack 2) and the iCloud Control Panel v2.0 or later for Windows
Apple TV (2nd generation) with Software Update 5.0 or later
For complete iCloud setup instructions, visit How to set up iCloud.
LN

HT1725 I have been trying to purchase points for a slot machine game using my itunes card. It has subtracted all the $$$$ off the card but I never got the points. Not sure what I am doing wrong. Have restarted the ipad and still nothing.

I have been trying to purchase points for a slot machine game using my iTunes gift card. It subtracted the right about of $$$ but never gave me my points....not sure what I am doing wrong.
Any help will be appreciated!

Contact iTune Support
https://ssl.apple.com/emea/support/itunes/contact.html

HT1491 When trying to buy extra lives for a game I get a message saying that the purchase could not be done and to contact Apple support

When trying to purchase Extra Lives I get a message stating that my purchase can not be done

You need to contact Support
http://www.apple.com/support/itunes/contact/

When trying to manually add new songs to ipod, itunes gets stuck on preparing to update and does not transfer songs.

While adding new songs to ipod touch, all was fine.
Then suddenly, everytime I tried to add new songs, Itunes got stuck on "preparing to update."
Now I can add no songs at all.

Somebody on twitter mentioned temporarily turning off their passcode before syncing and that seemed to help.

I have an app that says waiting and is grayed out but when I look in the app store it only gives me the option to open it - I have tried rebooting, signing out and back into the app store - not sure what to do?

And of course it is my Candy Crush app so I am being tortured! Does anyone have any ideas on how to fix it? Thanks!

I reset my iphone, and pandora was installed in the same folder I had it on my iphone 4. Problem solved!

HT201077 Shared Photo Stream Limit reported incorrectly

When trying to create a new shared photo stream, on-screen message says I have reached my limit of 100. I actually have around 50 and don't want to eliminate one to make room for a new one. iPhoto 9.4.3, Mavericks.

i suggest to upgrade to iPhoto 9.5.1. There was a very short time, when iCloud supported only 50 Shared Streams in iPhoto and Aperture. I don't remember, in which version this changed back to 100 Shared Photo Streams, either 9.4.5, or 9.5.1, but updating should fix your problem.

HT201077 I changed my apple id and now I don't have access to my shared photo streams.

I thought they were gone, but I got an Apple TV for Christmas and can see the shared photo streams on there, along with all of the pictures. How can I get the shared streams back on my phone and iPad? I'm signed in with the same (new) apple id on the tv, iPhone, and iPad. I want to add pictures to the stream and not lose all the comments already placed and have to re-invite people.

Welcome to the Apple Community.
Photostream in the cloud only keeps photos from the last 30 days (subject to a 1,000 photo limit). When photostream syncs the photos to your device they will stay there until deleted, which means you may well have more photos in your photostream album on your device than there are in photostream in the cloud.
The consequence of this is that if you turn photostream off and on again on your device (or enable it for the first time), it will only be populated with photos from the last 30 days, which may not be all the photos that were previously in the photostream album on that device.

HT201077 My shared photo stream originally was working.

My shared photo stream originally was working. But then the person I was sharing with sent me a shared photo stream. I never got it and now the stream I sent to her no longer updates with photos I've added to it. Has anyone experienced this and figured out a fix?

I should have mentioned that they were all showing ok last night, but this morning when I checked only 9 out of 60 are showing. I even deleted just one or 2 from my iPhone at first, made sure they were still showing in the stream, before deleting the rest. So can't understand now where the missing ones have gone?

Shared photo stream is not showing up in settings for iPhone 5 or ipad

Hi there
I am trying to set up a shared photo stream however the option is not coming up on either my iPhone 5 or my iPad (3).
I have tried adjusting the settings (Settings/Photos&Camera/Shared Photo Stream), switching it on & off as well as switching on iCloud again to see if new T&Cs pop up as suggested in other posts - no joy!
Any other suggestions?
Thanks in advance.

On your device using iOS 6, try quitting and re-opening the Photos app:
Quit Photos.
From your Home screen, click your Home button twice. Your open applications should appear in a row at the bottom of your screen.
Scroll to find the Photos icon. Press the icon until the icons jiggle.
Tap the red circle in the upper-left corner of the Photos icon. The icon should disappear from the list.
Tap the Home button again to return to normal operations.
Also check the following:
From your Home screen, tap Settings > iCloud > Photo Stream, and make sure the slider is set to the ON position.
From the Home screen, tap Settings > Wi-Fi, make sure the slider is set to ON, and that your device is connected to a wireless network.
Ensure that Camera app is closed on the device where you took the photo. Photo Stream will not upload photos from an iOS device until the Camera app is closed.
Ensure your iOS device has not fallen below 20% battery power. To preserve battery life, Photo Stream downloading and uploading are disabled when the battery reaches this threshold. Downloading and uploading will resume once you charge your device, and the battery charge is greater than 20%.

Shared Photo Stream - Some photos will hang Aperture

Hi,
I am using Aperture 3.5.1 with Mavericks 10.9.4. Turned on My PhotoStream and Shared Photo Stream. Works great, except when trying to add certain photos to a Shared Photo Stream (older photos it seems). Doing so causes Aperture to enter this odd semi-hung state, where it is no longer responsive to the mouse in the main Aperture window, but the menus at the top still respond, and you can navigate around your photos with the keyboard (e.g. arrow keys). The thumbnail of the picture I tried to share remains stuck on the screen, even when you scroll away with the arrow keys. Lastly, you can switch out of Aperture (send it to the background), but when you click in your other, now-topmost, application, Aperture jumps back to the top, the other app never "catches" the mouseclick.
Anyone seen this? I have tried:
- Repair the Library
- Turn off My Photo Stream and Shared Photo Streams in Aperture, Quit, delete ~/Library/Application Support/iLifeAssetManagement, restart Aperture, turn My Photo Stream and Shared Photo Streams back on.
- Duplicating the photo (version) I am trying to share, and try sharing the duplicate. Same result.
Pretty frustrated at this point. I have seen this exact semi-hang described at the bottom of this ApertureExpert forum thread, so I know it is not a total one-off thing...
Any one get out of this?
Message was edited by: nolamike

Hmmm... very curious results as I continue to troubleshoot:
With a problematic photo:
- Do a New Version from Original, try to add to Shared Photo Stream: hangs as described above.
- Export the original, import back into Aperture, try to add to Shared Photo Stream: works
- Do a New Version from Original, adjust exposure, try to add to Shared Photo Stream: works!
- Do a New Version from Original, Delete Preview, try to add to Shared Photo Stream: hangs as described above.

Re-enable shared photo stream invitations

Hi,
I hope someone can help me.
I was testing shared photo streams and i inadvertantly clicked a link on the bottom of the email when someone sends you a shared photo stream invite which blocks any furthur invites from being received. The effectivly un-subscribes yourself from receiving any new shared photo stream invites!
Does anyone know how to re-enable the invitations?
Many thanks,
Adam

I have tried to contact support - I have a case open, but they don't know how to do it. It's been a week now and no one has gotten back to me!
Can anyone from iCloud support help me?

I do not see all photos exist inside a shared photo stream using iPhoto on Mac

There is a shared photo stream among 5 different users with 125 photos and videos inside. For my account I use 3 different devices to access this photo stream, an iMac, an iPad and an iPhone. All 125 photos appear ok on my iPad and my iPhone. However when I access this stream from iPhoto on my iMac I only see 69 of them. None of the photos I have shared using my accound are there plus some other photos and videos shared by other users. Other users can see all 125 photos in their mobile devices. What is wrong with iPhoto on my iMac?
Thanks in advance,

OSX version 10.8.5
iPhoto version: 9.4.3
With these versions you cannot see the contents posted on IOS 7.0.4 devices by the persons invited to the stream. You will only be able to see the photos streamed by the owner.
If you want to see the photos added by the subscribers to the stream, you need to upgrade to Mavericks and iPhoto 9.5.1. Mt. Lion does not support the new shared photo streams of IOS 7.0.4 fully.
Regards
Léonie

HT201077 When trying to select a new shared photo stream album, my iPhoto directs me to the Trash album. Not sure what to do.

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