HT201210 Hello...I have an iphone 4s that I am trying to update to the ios7 and when I connect my phone via the usb cable to the computer, Itunes does come on but it check for upgrades doesn't light up....
hello need help with an iphone 4s that I tried to update to the 7ios
There is no where for the upgrade to 'Light Up'...I don't know what that means. Once your phone is recognized, you can manually select 'Check for Update' if it isn't automatically prompting you.
Similar Messages
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I have a iPhone 4s that I am trying to syn. when I look at IPhone content it shows music, but there is this symbol A dotted circle and these will not play. Please help as I am frustrated.
Try restoring the iPhone to factory settings. If you are having difficult restoring, put the iPhone into Recovery Mode and see if that then works:
http://support.apple.com/kb/ht1808
If not, or if a restore to factory settings does not fix the problem, then your iPhone may have a hardware problem. You can only get the iPhone serviced by Apple in Canada, so you will have to take the iPhone there or send it to someone you know in Canada who can get the iPhone serviced and send it back to you. The only option for getting service in Pakistan would be to pay some unauthorized repair shop to attempt a repair, after which Apple will no longer provide any service even in Canada.
Regards. -
Hello I have a iPhone 4 that's never been updated and I see there are three available, Should I just go with the most recent update ?
You don't get a choice. If you decide to update, your phone will be updated to the latest iOS version available for your phone. For you, that's iOS 7.0.4.
Make sure you follow the directions here:
http://support.apple.com/kb/ht4972
The update to iOS 5.0 & higher is an erase/restore deal. -
I have an iPhone 4 thats i was trying to fix and now it will not turn on at all is there anyway that i can access my pictures and contacts from my new phone or pc? Aslo the are both on the same apple id but i dont know if that would help or not.
Contacts are designed to be synced to a supported application on the computer or a cloud service.
Pictures taken with the device are designed to regularly be copied off the device to a computer as would be done with any digital camera.
If you have failed to use the device as designed it may be too late to recovery anything.
Is the device regularly backed up to a computer via iTunes? If so, the most recent backup (when restored to a replacement iOS device) should contain all contacts and pictures as of when the backup was created. -
I have problems to sync, my Ipod touch and my Iphone 6 in a port USB 3.0. I renewed my Lap top and when I connect any of those devices they stuck on the itunes screen, but when I return to my old lap…
Hello jose mariofromsan luis potosi,
I apologize, I'm a bit unclear on the exact nature of the issue you are describing. If you are saying that your iOS devices are not showing up in iTunes on your Windows computer, you may find the troubleshooting steps outlined in the following article helpful:
iPhone, iPad, or iPod not recognized in iTunes for Windows - Apple Support
On the other hand, if you are saying that your devices are only showing a Connect To iTunes icon screen, then this article may be more useful:
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
Regards,
- Brenden -
I just paid the $9,99 a month to have access to Photoshop and lightroom. I am having trouble installing the programs and when I installed on Photoshop it said "trial"- this isn't suppose to be a trial but a resource I pay for monthly for a year right?
What turns the trial into the live software is signing in. If you sign in with the Adobe ID that has the subscription, the trial becomes live. First check your account on Adobe.com to make sure that the subscription is live.
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i had my iphone 5c in my lifeproof case in the water and when i took my phone out there was a few drops on it but i didnt worry about it, but now it wont charge at all except to 4% and then it stops and ive had it in rice for 8 days........WHAT DO I DO
It sounds like the LifeProof case may have leaked. Did you pay for the Waterproof protection? If so, you can file a claim with lifeproof, pay the deductable, and get a replacement.
If you didn't purchase the Waterproof guarantee, if you have Applecare Plus, $79.00 will get you a replacement. If you don't have AppleCare Plus, then this is a $269.00 replacement lesson. -
Tried loading the latest version of itunes but the download would not complete. Now when I connect my phone to a usb i get an error stating required files are missing, reinstall itunes. I tried that but the reinstall keeps timing out?
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for performance issues or compatibility with QuickTime or third party software.
Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
tt2 -
I have the new ipad when I connect to my pc I do not find the videos and photos
I have the new ipad when I connect to my pc I do not find the videos and photos
What OS do you have on your PC ? I assume that the video was taken with the iPad - if it was originally synced to the Photos app from a computer then you will need to use a third-party app such as Simple Transfer to copy it off, you can't copy off synced photos/videos via the camera wizard.
If it was taken with the iPad and you have XP on your PC then large videos may not be recognised by the windows camera wizard . If the camera wizard isn't recognising the video then you could try copying it from the iPad manually :
Note: Windows XP cannot import video files larger than 500 MB using Camera and Scanner Wizard. You can transfer these files directly from your device by selecting them in My Computer and dragging or copying the movie files to your computer's hard drive.
If you find that not all your photos were imported from your device's Camera Roll after performing the above steps, you can either copy the photos to your computer using Windows Explorer, or you can use additional software such as Windows Live Photo Gallery or Adobe Photoshop Elements 3.0 or later to import all pictures.
To copy the photos to your computer using Windows Explorer:
Connect the iOS device to the computer.
Choose Start > My Computer.
Double-click the logo for the device to browse its camera folders.
Navigate to [iOS device]\Internal Storage\DCIM\100APPLE.
Manually copy the content in this folder to your computer, wherever you would like to store it.
Disconnect your device. Open the Camera Roll and manually delete all the pictures from the iPhone Camera Roll that you just imported. -
I have a 3rd gen Ipod touch. When I connect it to my Macbook pro to sync it with itunes, it doesn't show up on iTunes. When I connect my iPhone 6 to my computer it syncs, backs up, ect. How do I make this older iPod show up on my iTunes?
Hi ChristianHelpplz,
Thanks for visiting Apple Support Communities.
It seems like your iPod touch is not recognized by iTunes on your Mac, but your iPhone 6 is working normally.
I recommend starting with these steps to troubleshoot your iPod touch and connection with your Mac:
Check your USB connections
Unplug other USB devices from your Mac and try again.
Try a different USB port.
Try a different USB cable.
Restart your device
Restart your iOS device or reset your iPod.
Restart your Mac
Turn your Mac off and back on.
Update your software
Check for software updates on your Mac.
Check for an iTunes update.
Check your security software
If you have security software installed, learn how to resolve issues between iTunes and your security software.
From:
If you don't see your connected device in iTunes for Mac - Apple Support
If you've tried these steps and your iPod touch is still not recognized, try placing it into Recovery Mode next:
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
Sincerely,
Jeremy -
I have an iPhone 5s that no longer makes nor receives phone call, the time will never stay corrected. Anyone with any thoughts?
samjohns146,
Making sure you can use your phone when you need it is certainly a concern of every consumer. I am sorry to hear you are having trouble with your phone but you have reached the right place for assistance. Has your phone completed any recent software updates at all? Let's try resetting the network settings http://vz.to/1ovdCBD to see if that resolves the issue. Please keep us posted on the outcome.
CandiceH_VZW
Follow us on Twitter at @VZWSupport -
i cannot get my exchange mail on my iphone 4s anymore. I have been to the genious br 4 times and most recently they gave me anew phone but that still did not fix it. I have checked everyhting out with the servers but the phone updates from the server for contatcs and calendar but not mail. it is not the server. and other staff who work for me have the same phones and connect with the same server and do not have the proble.
Help - how does this get fixed?Did you restore the new iPhone from backup?
Did you tried without restoring from backup?
Did you tried to delete and re-add the account? -
***.are Apple doing? why offer an update without warning people about the consequences!
I've just updated my old iphone4 to ios7. this phone as no sim card, as i use it more like an ipod..after the update it ask for a code, i put in the passlock code.
Unbeknown to me the sim lock and the passlock codes were different! as the sim as been deactiavted by my carrier they cant give me a PUK code!
I'm now stuck with a phone i cant use
any suggestions please!Plug your phone into the wall charger for at least 30 minutes...make sure you have a sim card in the phone...then:
Leave the USB cable connected to your computer, but NOT your phone, iTunes running, press & hold the home button while connecting the USB cable to your dock connector, continue holding the home button until you see “Connect to iTunes” on the screen. You may now release the home button. iTunes should now display that it has detected your phone in recovery mode, if not quit and reopen iTunes. If you still don’t see the recovery message repeat these steps again. iTunes will give you the option to restore from a backup or set up as new.
Make sure you have no anti-virus software running or any firewalls...turn all of that stuff off. -
The iPod displays a "iPod is disabled connect to iTunes" When I connect to iTunes, iTunes tells me to enter the pin on the ipod. No option is ever displayed to enter my pin. What do I do.
Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode. -
I've done all the itunes updates. Ive restarted my computer. But still nothing changes. It will start importing pictures and doing its routine back ups, and it looks like my music is beginning to sync but I roll my mouse over the titles and they disappear. Any suggestions?
See Recover your iTunes library from your iPod or iOS device.
tt2
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