HT201210 I tried to update my phone. It does not work at all now. I got the message Could not complete request. The network connection was reset. I have no phone. Please help
I tried to update to the new ios 7 today. I have no phone now. I got the message "could not complete request. The network connection was reset. What is happening. What do I do now?
Apple's servers are probably very busy. You may want to wait for a little while before trying again.
Similar Messages
-
ipod touch 4g has stopped docking with sony stereo cmt-bx70dbi
It appears that the update made the iPd incompatible with the Sony dock. Try contacting Sony. Downgrading the iOS is not supported by Apple.
-
Hello can someone please help? Trying to restore ipod and I keep on getting error message: The IPod software update server could not be contacted. The network connection was reset. Make sure your network is active and try again.
Try:
- Powering off and then back on your router.
- iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
- Change the DNS to either Google's or Open DNS servers
Public DNS — Google Developers
OpenDNS IP Addresses
- Try on another computer/network
- Wait if it is an Apple problem -
I tried 2 update my phone & a message came up "the network connections was reset" what does this mean? Who did it?
Temporarily turn off your antivirus and firewall software while you do the update.
-
i updated my 4s yesterday, but my phone will not work at all now, and will not turn off. It has a itunes image on the screen with an arrow underneath and what looks like the charger lead. i've had it on charge! is there anything else i can do?
Cconnect it to your computer with the latest version of iTunes installed.
-
The full message said:
There was a problem downloading the software for the iPhone "Judy's iPhone 4". The network connection was reset.
Make sure your network settings are correct and your network connection is active, or try again later.
I am trying to update the iPhone for my grandmother, Judy, as I am leaving for Paris on Wednesday night and we want to have Facetime installed on her iPhone before then, so we can stay in contact with each other. It is the simplest way for this to happen but the program simply will not allow me to update her iPhone.
Is there any way to get past this error and update her iPhone? Any help will be greatly appreciated.Dear Jody..jone5
Good for you that can't update your iphone because I did it and my iphone dosen't work for example I can't download any app like Wecaht or Twitter..
Goodluck
Atousa -
HELP! trying to save a photoshop file, getting the message, 'could not save...'
HELP! trying to save a photoshop file -working with CS5 - getting the message, 'could not save xxx because of a programme error' I have tried changing the file name, no difference. Help. A lot of work I don't want to flush away. Thanks Kevin
You may be running on borrowed time. It sounds like something in your OS file system interface has become corrupted.
But some things to try:
1. Save to another local drive/volume, ESPECIALLY if you're trying to save on a network.
2. Choose Image - Duplicate, then try to save on a local drive/volume as a PSD.
-Noel -
I can not purchase music on iTunes and nothing has changed with my computer. I get an error saying "The network connection was reset. Could not purchase." I do have internet conncection. How can I fix this? I am able to do anything iTunes except purchase. The only thing done recently was update iPhone and sync the phone. Help please
Dear Jody..jone5
Good for you that can't update your iphone because I did it and my iphone dosen't work for example I can't download any app like Wecaht or Twitter..
Goodluck
Atousa -
Unable to download iPhone update - "network connection was reset" error
I'm trying to download the latest version of the iPHone software update, but I keep getting the same error 50 - 75% of the way through the download. I get an error that says "Your network connection was reset". All other downloads work PERFECTLY in all other programs.
I've cleared my DNS, I've disabled my McAfee security software...any suggestions??I am having a similar problem. The iPhone software will not update.
I can (and have) updated the most recent version of iTunes (9.0.3.15). When that completed, it asked to download the newest iPhone software, 3.1.3. I said yes, and the download began.
It shows 'Downloading 1 item iPhone software update (2 minutes remaining) for about thirty seconds, then the number climbs higer for a few seconds and the error message: There was a problem downloading the software for the iPhone "iPhone". The network connection timed out.
Ever since then, i get the same results and same message no matter what. I have diables firewall, virus protection, rebooted, tried to resotre instead of just update, reauthorized my computer, checked all connections (i can do other updates, surf the web uninterrupted, etc).
I am using a wireless connection, but even the itunes update itself worked, just not the iPhone update.
Thanks for any advice,
Jim
EDIT: I also noticed that itunes changed from recognizing the phone as 'Jim's iPhone' to 'iPhone'
Message was edited by: jayteekay -
When trying to log on to the iTunes store I get the message 'We could not complete your iTunes store request. The network connection was reset'. I can access my account on a different PC but not my own. Can you advise me as to what I should do please?
Hello donnafromwakefield,
The article linked below details steps that can help restore your computer's ability to connect to the iTunes Store.
Can't connect to the iTunes Store
http://support.apple.com/en-us/TS1368
Cheers,
Allen -
ITunes store will not update my apps: "The network connection was reset."
Why can't I update my apps as usual? I suddenly keep getting the message "There was a problem downloading [name of application]. The network connection was reset."
De nada amigo.
Thank You for extending the courtesy of awarding points to comments that are helpful or provide answers in the Apple Support Communities, as this is not mandatory, but it is much appreciated! -
I get the "Unable to Move Message. The message could not be moved to the mailbox Trash". whenever i try deleting from my ipad 2. I am unable to delete from Trash...HELP!
Additional info...I am trying to delete these emails from a Webmail address. the Trash currently has 11 messages and they arent being deleted.Try turning the account off and on : Settings > Mail, Contacts, Calendars , then tap the account on the right, slide Mail to 'off', exit settings and go back into the Mail app, and then go back to Settings and slide Mail back to 'on'
If that doesn't work then try closing the Mail app via the taskbar : from the home screen (i.e. not with the Mail app 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the Mail app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.
Another option is a reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.
If you still can't delete them then go into Settings > Mail, Contacts, Calendars, select the account on the right-hand side of that screen, select Account, then Advanced, Deleted Mailbox, and under On The Server tap the 'Trash' folder so that it gets a tick against it - then come out of that series of popups by tapping on the relevant buttons at the top of them and then see if you can delete emails. -
can't delete mail on phone, message says, Unable to move message The message could not be moved to the mailbox trash.
Delete your mail account/s and re-add them.
This is what worked for me but I've read about other solutions that have worked for some people as well:
http://forums.macrumors.com/showthread.php?t=612773 -
Network connection was reset? PLEASE HELP!!!
ok, i get on itunes two days ago and buy a song every thing is fine, yesterday and today however i try to buy one and it says "could not purchase "promiscuous". the network connection was reset" Make sure your network connection is active and try again. i didnt do nething different than i usually do. i also know its not my firewall or norton antivirus because neither work very well and my firewall has always been on. plus my internet is not working very well either but i can still go to most sites.
this is atleast the third theard i have found on this... SOMEONE AT APPLE PLEASE HELP.. I HAVE THE SAME PROBLEM!!!
-
I can not update my version of itunes. When I install the message "Could not open key UNKNOW \ Instaler \ Products \ E84E5F4E55179FC488DCF773E79CCA45 \ SourceList \ Media. Make sure you have sufficient access to that key or contact the support team." Any tips on how to solve this problem?
If doesn't work try use the instructions below BUT in BOTH folders, first in SourceList and after in the Media.
Start>Run put regedit and press Ok.
1. Go to the key: HKEY_CLASSES_ROOT\Installer\Products\9B00314CD581E574FBCE93FE37F2911B\SourceLis t\Media
2. Right click in Media folder, select Permissions from the menu.
3. You will see that is no user, on the "Permissions for..." dialog box which appears next, press the "Add.." button and add in the "All"
4. Back on the first "Permissions for..." dialog box, click on each account in the top-list and make sure each has the "Full Control = Allow" and "Read = Allow" permissions
5. Click the "Advanced" button and the "Advanced Security Settings" dialog box appears
6. On the "Permissions tab" enable the checkmark box named "Replace all child object permissions with inheritable permissions from this object", then press the "Apply" button
7. On the "Owner" tab, highlight the "Administrators" name in the lower listbox, enable the checkmark box called "Replace owner on subcontainers and objects" and press the "Apply Button"
Maybe you are looking for
-
It worked fine even after it restarted. I don't want to uninstall it because i will lose my favorites.
-
Why do I keep getting an error message when I try to set up Droid Zap?
Every time I try to get started with the Droid Zap" app on my Droid Maxx, I keep getting an error message saying, "Unable to connect at this time, try again later." This has been happening for 3 weeks now.
-
After having printed 4½ A4-pages the actual print is stopped and replaced by playing card symbols .
Problem with HP PhotoSmart 5524e Problem no 1After having printed 4½ A4-pages of say a six pages document the actual print is broken and replaced by a print of playing card symbols. After some pages with such symbols it begins to wright something whi
-
OS 10.6 --opening interchange file
I'm on Win XP, CS2 (4.0.5). Our designer just upgraded to Mac os 10.6 Snow L using CS3. Before she upgraded her OS she would export an Interchange file which I could open, no problem. Now the Interchange file crashes my CS2 as it's trying to open the
-
MY N73ME DOES´T HAVE A OPTION TO UMTS,JUST DUAL MODE AND GSM,HOW CAN A FIX IT?