HT201210 iTunes keeps telling me I need to delete the backup for my iPod or something because it's corrupt before I can update and re-backup my iPod. How do I do this?
It's all in the title.
Then delete the backup. Go to iTunes>Preferences>Devices and select the backup and click on Delete.
Similar Messages
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May daughter has tried too many times to put her passcode in and she disabled it. when I hook it to itunes, it's telling to put the code in. what do I do now?
Read the article you linked
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ITunes keeps telling me I need to authorize...
iTunes keeps telling me I need to authorize my new computer and then tells me I already have but won't let me play some of my music as the "you need to authorize" popup, comes right back. What can I do to fix this? One of my friends said that I could hook my iPod back up and it should fix it but I don't want to do that until I'm sure as I don't want it to decide I can't play the music from my iPad either. I can still play the music on my old laptop so I just don't want to jinx things.
Bryan0079 wrote: ...the same message keeps poppiing up. what do I do?
Correct the problem the message reports: http://www.apple.com/support/itunes/
Message was edited by: EZ Jim -
I have tried all the troubleshooting tips online but my Classic ipod doesnt work. My Itunes keeps telling me that it cannot restore the ipod because the ipod is busy. What can I do?
Have you tried rebooting for the Mac and iPod to see if that helps? To reset the iPod, press and hold both the Select/Center and Menu buttons together long enough for the Apple logo to appear.
It wouldn't hurt to also try plugging the iPod into another USB port and use a different USB sync cable.
B-rock -
When I try to download all my info like notes and contacts onto a new iphone an error appears saying that it is incompatible or the backup was corrup, how do I fix this?
Which is it? Is "it" incompatible or is the backup corrupt?
What specifically are you attempting and what specifically is occurring? -
I seem to not enter the correct answers to my security questions for itunes to buy an in-app purchase and also cannot answer the questions exactly like i answered them when creating the account for my ipod, how do i find out what answers i put for my ipod touch and itunes?
Try these previous discusssions:
recover answers to security questions: Apple Support Communities
how do i change apple ID security...: Apple Support Communities -
Okay, so here is the problem:
Since my account information is incomplete cause Iran isn't a country in the list (!!!) I am not able to add my address or anything and so I can't use neither App Store nor iTunes cuz they keeps telling me to review my info and i can't so they won't work and I'm literally stuck because what can i do without them!!that's true and I'm fully aware of it, but the thing is that I'm not asking for company's support inside the country! I just need to be able to register thoroughly so i can download apps and buy music...it's an issue which could be fixed online! Apple has so many customers here in Iran and this is the least help the company can provide those who have paid them, but are not able to receive any support from the company, currently, in their own country.
At every store around the corner here in Iran i can make a fake Apple ID, that would work, only with the help of a teenager. But i thought it would be much better if the problem could be solved from the root. i really think this should be discussed by those in charge -
Safari keeps telling me I need to install the Java Runtime Environment
After "upgrading" to Yosemite, I keep getting a pop-up window that says "To view this content, you need to install the Java Runtime Environment." I followed the link to install the latest version of Java, but keep getting the warning. It even pops up when there are no Safari windows open. I've turned Java off and still get it. It's annoying because I have to clear the window to continue surfing and it crashes Safari when I'm watching a video full-screen.
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I installed the newest JRE Like it said and I still get the same thing...Anyone have any suggestions?
'''''"When I try to uninstall it to reinstall it, it constantly tells me that the F/fox program is still open and it can't uninstall it."'''''
Must be the "hang at exit" problem. You already know how to do Step1; now just determine which Add-on (Extension or Plugin) is causing the problem.<br /><br />
#Stop the Firefox process:
#*[http://kb.mozillazine.org/Kill_application Mozillazine - Kill application]
#*Windows 7 users click [http://www.techrepublic.com/blog/window-on-windows/reap-the-benefits-of-windows-7s-task-manager/2576 here]
#Why Firefox may hang:
#*[http://support.mozilla.com/en-US/kb/Firefox+hangs Firefox hangs] (see Hang at exit)
#*[http://kb.mozillazine.org/Firefox_hangs Firefox hangs (Mozillazine)] (see Hang at exit and Closing Firefox properly)
#*[https://support.mozilla.com/en-US/kb/Firefox+is+already+running+but+is+not+responding Firefox is already running but is not responding]
#Use Firefox Safe Mode to find a problem with an Extension or Plugin:
#*Don't check anything when entering Safe Mode, just continue
#*If the problem does not occur in Safe Mode it is probably and Extension or Plugin causing the problem
#*See:
#**[[Safe Mode]] and [http://kb.mozillazine.org/Safe_Mode Safe Mode (Mozillazine)]
#**[http://support.mozilla.com/en-US/kb/Troubleshooting+extensions+and+themes Troubleshooting extensions and themes]
#**[http://support.mozilla.com/en-US/kb/Troubleshooting+plugins Troubleshooting plugins]
#**[http://support.mozilla.com/en-US/kb/Basic+Troubleshooting Basic Troubleshooting]
'''''"When F/Fox opens the page is blank."'''''
See [http://support.mozilla.com/en-US/kb/How+to+set+the+home+page How to set the home page]
'''If this reply solves your problem, please click "Solved It" next to this reply when <u>signed-in</u> to the forum.''' -
I receive a message prompting me to enter apple ID when using normal phone functions, if I cancel I can still use phone but why does this keep coming up and how do I change that to only prompt if I want to access apple?
Search the forums before posting please. Your question has been asked and answered dozens of times already.
Settings --> Store --> Apple ID -
Hi Friends,
I am editing on my lap top for the first time since buying the Canon 5D Mark 3. My Photoshop (5.5) does not recognize the
raw files. Where can I download the update?
Thanks in advance,
EstherThe 5D Mark III was also supported in Camera Raw 6.7
http://helpx.adobe.com/creative-suite/kb/camera-raw-plug-supported-cameras.html
which is compatible with CS5
http://helpx.adobe.com/x-productkb/global/camera-raw-compatible-applications.html
In CS5 click Help > Updates should install Camera Raw 6.7.
If not, download it manually
http://www.adobe.com/support/downloads/detail.jsp?ftpID=5603 -
I have an iPhone 3GS 16gb not jailbroken, that I just synced and updated to the latest fix. Before my google maps was working perfectly but since I updated it always gives me a current location that is about a half mile off in any direction. I have tried several hard resets to no avail. turning off my wifi, nothing. Turning off my location services-reset-then turn them back on, again nothing. Tried resetting network settings with the auto lock on never. Rebooted.. Nothing again..
Help!!! What's the score here? What comes next?yes, you can update to the latest iOS, that would be the first thing AppleCare would have you do
doing a restore and then putting your information right back on the device is not a troubleshooting step. If anything, you wipe out the issue and then have put it right back on your phone. It would be better to restore as new -
Searched everywhere and can't find the link to authorise my computer - probably simple and not seeing it. Anyone help?
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I-Photo won't open even though I have upgraded to OS X Yosemite and downloaded the I-Photo upgrader. The upgrades indicate they were successful but I still get an error message when I try to open I-Photo telling me I need to prepare the library
I-Photo won't open even though I have upgraded to OS X Yosemite and downloaded the I-Photo upgrader.
But have you run the the iPhoto Library upgrader? It is installed in Applications > Utilities. Launch it and direct it to your iPhoto library.
Which version of iPhoto did you upgrade from?
The upgrader is only necessary, if you have been running iPhoto7.1.2 or earlier. -
I have a problem. My Apple ID is not my iCloud email, my msn is my Apple ID, but I need to reset the password for my icloud email address because I can't remember what it is. How can do I reset my iCloud emaill password when it's not my Apple ID??
Your iCloud and @icloud.com login ID is an Apple ID. Go to http://appleid.apple.com and sign in with the ID you use to sign into iCloud (you can check this by going to http://www.icloud.com and signing in there).
Click 'Password & Security' in the sidebar and you will be able to change the password.
HOWEVER
Before you do this you must turn off 'Find My iPhone/iPad/iMac' if you have it enabled on any of your devices, otherwise you will land yourself in difficulties.
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