HT201263 Elusive connection error whilst trying to restore 2nd Gen iPod Touch device (iOS 4.2) via iTunes

Hi.
It's been a while since I've updated my iPod, and now that I've tried to update it (from iOS 4.2), whenever I click the 'Check for new updates' [for my iPod] button, iTunes states that the latest version is already installed, which obviously is NOT the case.
I am using the latest version of iTunes, and have already tried re-installing it.
After attemping to update, the next logical step was to restore, despite losing some of my data this way, for I currently have no-choice but to update via a different system to my usual managing computer of my device(s). However, an unexplained error occured, and my iPod is stuck in recovery mode (displaying that 'connect to iTunes' image it shows at this point).
Now, I've tried repeatedly to restore th iPod via iTunes, but it just won't work - as it is 'extracting software' (as indicated at the top of iTunes' window), it stops, giving a rather vague error: 'The iPod "iPod" cannot be restored at this time because the iPod software update server could not be contacted or is temporarily unavailable'.
I have no idea why this occcurs repeatedly, as it is persistent to do so.
I'd also like to confirm that my system is correctly connected to the internet at a speed that should be ample to install any required updates (furthermore, this error occurs after no-more-than 1 minute after attempting to restore the device)
Thanks in advance
~mini.

Thanks, but you don't happen to know anything else about this, do you?
Also, I've now realised it was pointless trying to update my iPod, for I've now found-out that the 2G can't be updated past 4.2.1 (or something) anyway >_>

Similar Messages

  • Error 8288 when upgrading my first gen Ipod Touch to IOS 3.1.

    I am having some trouble trying to get IOS 3.1 on my first generation Ipod touch.  I have the latest Itunes, I do not have any dvd burning software like Anydvd that can interfere, and I've tried it on two different computers with no avail.  Any help is greatly appreciated.

    msoviolist, I opened a ticket via their so called "Express Lane" support page, I assume it'll take a couple of emails before they decide to credit you for the download. I would suggest linking to these two threads in the correspondence, this is what I included in the message;
    =========
    I've attached a couple of threads from the Apple support
    forums, it appears this is an ongoing problem for many folks trying to
    download the 3.1 upgrade for the 1st gen. iPod Touch, feel free to
    check them out;
    1) Error 8288 when upgrading my first gen Ipod Touch to IOS 3.1.
    https://discussions.apple.com/thread/3373167?start=0&tstart=0#
    2) How do I upgrade first generation touch software to 3.1.3
    https://discussions.apple.com/thread/3009667?start=0&tstart=0
    ==========
    Good luck...
    Message was edited by: SpanishClash

  • I'm trying to update my 2nd gen iPod touch to ios 4.2.1 and cannot find it in the itunes store. Any ideas or help?

    I'm trying to update my 2nd generation ipod touch to ios 4.2.1 so I can get some games and stuff for my daughter. I saw on apple suppport that it was available in the itunes store, but cannot find it. Any ideas or help?

    Update it from iTunes on a computer as described at the bottom of this article; devices running an iOS version prior to 5.0 can't be updated straight from the device.
    (86258)

  • Just restored 2nd gen ipod touch music won't play and screen freezes

    I don't know if anyone can help, but i had a secound hand 2nd gen ipod for xmas, i restored and updated it on the computer and i was working fine, then over ther weekend it started to freeze so i striped again back to factory setting now it will down load stuff but won't play games ( it freezes) and when i put music on there is know sound. i have tried it on a nother computer and i have scaned for a virus. please can anyone help?

    Try to set it up as new device without using the latest backup, explained here:
    How to back up your data and set up as a new device
    Has the device been jailbroken by the former owner? If yes, your problems could be a result of that:
    Unauthorized modification of iOS has been a major source of instability, disruption of services, and other issues

  • TS1741 my 2nd gen iPod touch uses iOS 4.2.1. i foolishly restored it and lost the old version of 'remote', which worked perfectly, and i can't install the current app, which requires iOS 5.0. where can i find and download the older version of 'remote'?

    time to spring for a new iPod?

    1. On your computer or in the backups of it. It is no longer available in the iTunes Store.
    2. Not necessarily. In the event you can't get the older version back, you can purchase a third generation iPod touch or iPhone 3GS and not a brand new device.
    (81137)

  • I am trying to restore an older iPod Touch, but do not have the passcode.  I am getting an error message saying that I need to free up some space, but I cannot because I don't have the passcode and have never synced this device to my account.  Help..

    I am trying to restore an older iPod Touch, but do not have the passcode.  I am getting an error message saying that I need to free up some space, but I cannot because I don't have the passcode and have never synced this device to my account.  Help..

    If it is asking for the screen-lock passcode then:
    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                         
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: Back up and restore your iOS device with iCloud or iTunes
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        
    If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.
    Otherwise follow varjak paw recommendation

  • I tried synching my 2nd generation ipod touch and it told me to update the software. Then it said "error 37" and could not complete updating but it has left me with an ipod that is not recognised by my pc and wont turn on or anything- just black

    I tried synching my 2nd generation ipod touch and it told me to update the software. Then it said "error 37" and could not complete updating but it has left me with an ipod that is not recognised by my pc and wont turn on or anything- just black

    Error 20, 21, 34, 37: These errors typically occur when security software interferes with the restore and update process. If you are using a PC, follow this article to resolve this issue.
    Above from:
    http://support.apple.com/kb/TS3694
    You also may have to place the iPod in recovery mode. For how see:
    iPhone and iPod touch: Unable to update or restore

  • Error 8288: trying to upgrade software on ipod touch 1.1.5 to 3.1.1

    Error 8288: trying to upgrade software on ipod touch 1.1.5 to 3.1.1

    This error has been around this forum a couple of times. The only solution I saw, was contacting iTunes support: How to report an issue with Your iTunes Store purchase

  • HT201210 how to bypass error 1600 during the restoring of my Ipod touch 4g

    how to bypass error 1600 during the restoring of my Ipod touch 4g

    Next try;
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Restore from backup. See:                                 
    iOS: How to back up                             
    - Restore to factory settings/new iOS device.
    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar          

  • Could not restore 1st gen ipod touch unknown error occurred(2003)

    could not restore 1st gen ipod touch unknown error occurred(2003)

    Error 2000-2009 (2001, 2002, 2005, 2006, 2009, and so on)
    If you experience this issue on a Mac, disconnect third-party devices, hubs, spare cables, displays, reset the SMC, and then try to restore. If you are using a Windows computer, remove all USB devices and spare cables other than your keyboard, mouse, and the device, restart the computer, and try to restore. If that does not resolve the issue, try the USB issue-resolution steps and articles listed for Error 1604 above. If the issue persists, it may be related to conflicting security software. If the errors persist on another computer and known-good USB cable, the device may need service.
    Also, have you looked at the previous discussions listed on the right side of this page under the heading "More Like This"?

  • 2nd Gen iPod Touch stuck in restore mode

    My Friend recently gave me his 2nd gen ipod touch that he no longer uses as a gift, i decided to restore it so i could put my music on it and remove all the apps that were on there because i wanted more space for music, while restoring i came across a problem, an error message popped up and said, "The iPod "iPod" cannot be restored, an unknown error occured (2003)." i have the latest version of itunes installed and ive tried everything mentioned in the following article http://docs.info.apple.com/article.html?artnum=307219, this ipod was fully functiong before i attempted to restore it and now its stuck in restore mode and will not work at all, i do not feel like paying to talk to an apple representitive to help me with a problem that shouldn't be happening in the first place so if someone could help me here that would be greatly appreciated.

    Well i had kinda the same problem. I pressed the wake/sleep button and the home button for 10 seconds. Then it shuts down. You connect it to iTunes and says this iPod was in restore mode, and continues or starts again. Hope can help!

  • 2nd gen iPod touch - Factory restore not working

    I'm trying to factory restore my 2nd gen ipod touch.  I figured I could simply choose the factory reset in the setting and it would do it's thing.  Now it says it needs to connect to iTunes in order to complete the process.  However, when I plug my phone into my (windows) PC, iTunes doesn't recognize it.  It makes the normal sounds and starts charging, so I know the PC recognizes that it's connected, but iTunes will not.  now, I can't do anything on the ipod - it just sits there like a brick,   help!

    Tap Settings > WiFi > your network name (or at least the one with the check mark). Tap the little blue > next to the name. Look at Device IP - if it starts with 169.x then your router has not issued you an IP address
    You also should have "Renew Lease" and "Forget this Network" buttons. Try pressing Renew Lease to see if you then get a valid response from your router.
    If this doesn't work you can try these things:
    1. Reboot your router (just unplug the power cord for a minute, then plug back in). If this doesn't fix it, try disabling security to rule that out.
    2. Reset the touch network settings - tap Settings > General > Reset > Reset Network Settings
    3. When the touch restarts, tap Settings > WiFi > other and re-enter your network name, security, and network password.
    There is more troubleshooting info [in this support article|http://support.apple.com/kb/TS1398].
    Hope this helps.

  • I currently have an iPhone 4s, ipad2 and 2nd gen iPod touch connected to a dock. Can I control the iPod using my phone or iPad if I have iTunes open on laptop?

    I currently have an iPhone 4s, ipad2 and 2nd gen iPod touch connected to a dock. Can I control the iPod using my phone or iPad if I have iTunes open on laptop?

    The Tango app might be of some help with that:
    http://www.tuaw.com/2010/11/08/tango-links-your-ios-devices-for-remote-music-con trol/

  • 2nd Gen iPod Touch connect to new Accessories

    How can I connect my 2nd Gen iPod Touch to a NEW iHome Player which only has a lightning (male) plug?  Apple's $30 adapter is backwards. This implies NO old gen iPods will work with NEW accessories. Is this correct? 

    The iPhone comes with a one-year warranty at no cost. Anythime before that warranty is expired you can purchace an additional one year of coverage.
    http://www.apple.com/support/products/iphone.html

  • Error whilst trying to restore iphone 5

    iphone error 21 whilst trying to restore iphone a number of times.
    HELP

    Hello, _sara. 
    Thank you for visiting Apple Support Communities.
    Here are the steps I would recommend going through for error 21.
    Check for hardware issues
    Try to restore your iOS device two more times while connected with a cable, computer, and network you know are good. Also, confirm yoursecurity software and settings are allowing communication between your device and update servers. If you still see the alert when you update or restore, contact Apple support.
    Common errors: 1, 10-47, 1002, 1011, 1012, 1014, 1000-1020.
    Resolve specific iTunes update and restore errors
    http://support.apple.com/kb/TS3694
    Cheers,
    Jason H.

Maybe you are looking for

  • Authorization group in GL A/C

    Hi,     I have a role that has the authorization group in the authorization objects  F_BKPF_BES , F_SKA1_BES  updated only with 'AUTH' but the same role is also able to access GL accounts with authorization group 'REST'.    I want to restrict the rol

  • ITouch 32GB will not be regconized by Windows XP or iTunes 8.0

    iPod Touch charges OK, but the PC seems just not to recognize it. Any help? I have tried the Device Manager way, but i never get anywhere. The actual iPod is fine. How can i get just iTunes to wake up and see it?

  • HT3529 How do you get your imessages back once you  deleted them

    I deleted my icloud messages and messages  how do i get them back.

  • I can't access some websites

    I have a brand new macbook air and for some reason out of the blue I can't access some websites everything worked fine up till now.

  • How to connect to Tuxedo without Tuxedo adapter

    Hello all, I want to know the way to connect Oracle (BEA) Tuxedo using other adater than Tuxedo adapter provided by iWay. Unfortunately, I'm not so much familiar with Tuxedo, but I hear that Oracle has CORBA architecture, so I suspect that we can use