HT201263 Hi, my iPhone 5s was disabled because i forgot my passcode. I was relying to 3 finger prints that I was saving before. I didn't know that passcode is required when the phone restarted. So I follow every single steps to recover
Hi, my iPhone 5s was disabled because i forgot my passcode. I was relying to 3 finger prints that I was saving before. I didn't know that passcode is required when the phone restarted. So I follow every single steps to recover my iPhone using i tunes.
Suddenly an iTunes pop up a message "that I must respond to iTunes on my phone, so that the computer could have access to the phone".
HOW COULD I RESPOND ON MY PHONE WHEN I WAS DISABLED ALREADY?
IS THERE ANY BUTTON TO BE PRESS AS CODE COMBINATION THAT STANDS AS MY RESPOND TO ITUNES?
<Edited by Host>
Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Forgot passcode or device disabled
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.
If you previously synced to the computer then you may be able to recover use of the iPod without erasing the iPod by following the instructions here:
Disabled Recovery-must use syncing computer.
For the future, this is the iPod touch forum
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