HT201263 My Ipad worked perfectly and one day it went dead. It won't power up and I have tried the tips online. The screen is black. It has been charged.

My Ipad worked perfectly but one day it would not power up and hasn't in a couple of weeks. I have tried the tips on line and have put it on the charger but the screen remains black.

I suggest booking an appointment with the genius bar, there most likely is a hardware problem with the iPad. Apple will replace the iPad if it is in warranty. If it isn't in warranty they will still replace it with a price

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My iPod Touch will not sync with itunes. I have tried the suppirt steps but nothing has been achieved. I have Windows 7 and the latest version of itunes. How do I fix this?

Please help.

Why won't it sync? Are you getting any sort of error message during the sync process? If so what is the exact wording of that error message? If this the computer you normally sync the iPod with?
B-rock

How may I get my Ipad 2 to power on? I have tried the two button approach and it did not work.

My Ipad 2 will not power on. I have tried the two button approach but it did not work. Until last evening, the Ipad was working very well. After it entered the sleep mode, it would not come back on. What can I do?

The first thing to suspect is a completely drained battery. When this happens the iPad shuts down and will not turn on. Even if you charge the iPad it may take more than 30 minutes before it responds. Plug the iPad into the charger that came with it and plug the charger into a known good wall outlet. Do not charge the iPad by connecting it to a computer. Wait 30 minutes. Then reset the iPad. Press and hold both the Home button and the Sleep/Wake button continuously until the Apple logo appears. Then release the button and let the device restart. You will not lose data doing this. It's like a computer reboot.
If the iPad restarts let it continue to charge until the battery is at 100%. If the iPad does not restart consider making an appointment at an Apple Store to have your device examined by a technician. Or contact Apple Support.

My iphone 5 microphone is not working and i have tried the brush technique and still has not recovered ? what should i do

My iPhone 5 microphone is not working and i have tried the brush technique and the microphone still has not recovered .. what should i do?

your phone is still under warranty. Bring it to Apple for evaluation.

My new ipod nano is not recognized by my itunes and I have tried the trouble shooting tips

my new ipod nano is not recognized by my itunes and I have tried the trouble shooting tips

This came from another thread, but worked for me. Problem is with newest iTunes 4.62 and Windows 8.1. Unistall iTunes, as well as its helper programs (Apple Application Support, Apple Mobile Divice Support, and Apple Software Update). Reboot, and reinstall iTunes. It will reinstall all the other ones and you should be able to connect your nano. Good luck.

IPhoto 11 9.3 I click on a thumbnail and the screen is black or has a triangle with exclamation mark inside of it

iPhoto 11 9.13 I click on a thumbnail and the screen is black or has a triangle with an exclamation point

The ! turns up when iPhoto loses the connection between the thumbnail in the iPhoto Window and the file it represents.
Option 1
Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Rebuild iPhoto Library Database from automatic backup.
If that fails:
Option 2
Download iPhoto Library Manager and use its rebuild function. This will create a new library based on data in the albumdata.xml file. Not everything will be brought over - no slideshows, books or calendars, for instance - but it should get all your albums and keywords back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one. .
Regards
TD

My new iPhone 5 has black and white lines on the screen. It's not been damaged. I've tried turning it off but this does not solve the problem? Please help.

My new iPhone 5 has black and white lines on the screen. It's not been damaged. I've tried turning it off but this does not solve the problem? Please help. I can't find my answer on the Internet.

By far the most common problem hardware-wise seems to be scuffs on the aluminium. Yours is the first report of a faulty screen I've seen.
If you use the same Apple ID on both devices it'll sync whatever you want it to - music/apps/photos/messages/etc.
I've just switched from a Galaxy S3 to iPhone 5 (having already owned an iPad for a while) so I'm in a similar position!

TS1389 Trying to play purchased TV series to my Apple TV, I am requested to authorise the computer. This has already been done and I have tried the suggestions regarding authorisation. I can play the programs on my computer, but not the Apple TV.

Trying to play purchased TV series to my Apple TV, I am requested to authorise the computer. This has already been done and I have tried the suggestions regarding authorisation. I can play the programs on my computer, but not the Apple TV.
Any ideas?

in remote app click on the
lower left corner on the text
top of the context menu click devices
choose the appletv rather then your shared lib in the list
if you are trying to view a movie that is located on your ipad on your tv using the appletv then
you should use airplay mirror not the remote app

HT4009 I have purchased items from CityVille and they are not available in the App although my card has been charged for the purchases.

I have purchased items from CityVille and they are not available in the App although my card has been charged for the purchases. I also have an email receipt with the purchase. Can you please tell me how to resolve this issue?

iTunes Store: Hiding and unhiding purchases
http://support.apple.com/kb/HT4919

" 3 items could not be synced. See iTunes for more information" I have searched and I have tried the solutions on the forum. My iPhone has been successfully synced without error and I am trying to sync with new laptop.

" 3 items could not be synced. See iTunes for more information" I have searched and I have tried the solutions on the forum. My iPhone has been successfully synced previously on my mac mini without error. I am trying to sync my iPhone with new MacBook Pro.

Modular77: With respect the dialog on the iPhone 'XX items could not be synced. See iTunes for more information.' , would you happen to know where to look in iTunes? I looked in all the places that seemed logical to me.
I am, however, asking only for future reverence, as the initial sync which generated the error dialog was done via USB, and almost immediately after the USB sync, I ran a WiFi Sync—two in a row in fact—both initiated from the iPhone. Both WiFi syncs completed successfully with no error dialog.
I then ran another USB sync initiated from iTunes on the Macintosh, as was the first sync which gave the error. This second USB sync also completed successfully with no errors.
I think someone in this thread mentioned non-AppleStore products or DMR issues which I think could not have been an issue in my case, as I was running the sync to install updated Apps from the AppStore, and additionally had deleted some music and movie items to make sure there was room for the App updates. Nothing was added other than the recently downloaded App updates from the AppStore.
iPhone3GS iOS 5.1.1 build 9B206.
          Developer Profile enabled. iCloud enabled.
          32 GB “disk.” About 1.5 GB free after sync.
          iPhone NOT jailbroken
MacBook 13-inch Aluminum, Late 2008 (NOT Macbook Pro)
     Lion 10.4.7 build 11E53. 2 GB RAM.
Thanks for any info or advice. Problem IS now solved, but it absorbed a lot of time to reach that point.

I purchased a video and it keeps telling me "cannot download at this time" but it has been charged on my itunes card

I purchased a video and it keeps telling me "cannot download at this time" but it has been charged on my itunes card

I have the same

HT1379 Guys please help? My MacBook Pro won't start up. I have tried the resetting Mac's PRAM and NVRAM procedure with no success. All I see is just the black or grey screen although I hear the drive running.

Guys please help? My MacBook Pro won't start up. I have tried the resetting Mac's PRAM and NVRAM procedure with no success. All I see is just the black or grey screen although I hear the drive running.

Hold shift key down while booting should get you in
go through this list and get back with me
Step by Step to fix your Mac

I have a mac book air. I felt down and I have broken the screen: several white lines on the screen. Do you know if I can only change the screen? Is it expensive?

I have a mac book air. I felt down and I have broken the screen: several white lines on the screen. Do you know if I can only change the screen? Is it expensive?

Welcome to Apple Support Communities
Take your MacBook Air to an Apple Store or reseller to have your display replaced. If you want, you can buy the display yourself and install it, but as you can see, that's expensive > http://www.ifixit.com/MacBook-Parts/MacBook-Air-13-Inch-Mid-2012-Display-Assembl y/IF188-083?utm_source=ifixit_guide&utm_medium=guide_intro&utm_content=required_ items&utm_term=macbook_air_13%22_mid_2012

My screen has streched out real big and the touch screen is difficult to use and can't return the screen to normal size.Has anyone ever experienced this?

My screen has streched out real big and the touch screen is difficult to use and can't return the screen to normal size.Has anyone ever experienced this?

Double-tap the screen with three fingers, then go to Settings and disable the Zoom function so you don't accidentally trigger it again.
The User Guide is available at http://support.apple.com/manuals/ or downloadable from iTunes as an iBook.

HT1212 i have an iphone 3s that was never connected to itunes but an icloud account was created and it is passcode disabled and i have tried the If you have never synced your device with iTunes recovery mode but it is still disabled

i have an iphone 3s that was never connected to itunes but an icloud account was created and it is passcode disabled and i have tried the If you have never synced your device with iTunes recovery mode but it is still disabled it connected to itunes for a minute and then back to disabled

Sounds like your iPhone was hacked to unlock and now updating locks back to the original carrier.
Where did you get the iPhone?

HT201263 My Ipad worked perfectly and one day it went dead. It won't power up and I have tried the tips online. The screen is black. It has been charged.

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