HT201269 My Itunes store will not allow me to ADD a new device - a new phone!! it keeps bring up my husbands name, I want to add my phone & MY device . . . help!!

I got a new iphone (& today a new iPad) both come up when attached to my laptop as another persons name in my household. I want to add my phone & Ipad to the devices, but it doen'st give me that option to add this phone or ipad - they are listed under the wrong persons names... how can I change the devices name??? very frustrating - THANK YOU!!!

I'm afraid you've misunderstood the nature of data on your computer. Yes, you can log into Facebook, GMail, YouTube etc. from any computer and all the content appears in front of you. The same is not true for documents and data created and stored on your own computer. Your iTunes library is this kind of data. It should be backed up on a regular basis and copied to your new computer when you switch machines.
tt2

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For whatever reason, the store has pulled it.
Try later, like the message says....tomorrow or next week....some albums just go away for a few months, and magically reappear.

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I have a MacBook Pro and it could be a really simple solution. I had the same problem after updating my iTunes. I finally got through to a guy at Apple who took the time to help me. I use Firefox everyday, but apparently the iTunes Store runs off of Safari. All I had to do was download the most recent version of Safari. Literally, that was it. So easy. Link to the new Safari for Snow Leopard:
http://support.apple.com/kb/dl1569?viewlocale=en_US

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HT3204 My itunes store will not open. I get a blank page. When diagnostics ran it said secure link to itunes failed. What do I do?

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Close your iTunes,
Go to command Prompt -
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(Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes, Sync and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US

Itunes store will not load please help

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I had the big stupid NoN response from the Itunes store and spent days researching. Begin at
http://www.apple.com/support/itunes/troubleshooting/
Lotsa good stuff there.
In the end I found a software conflict with Speedbit's SpeedOptimizer v2.xx aka SPO.exe in my taskmanager's process list.
I found that by watching Norton Firewall complain about stuff while running in ADVANCED mode.
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happened to me too.
uninstalled, installed again- NOTHING
uninstalled tried to install 10.4- NOTHING apparently theres a .itl file that was created by a newer version of itunes (the 10.5)
uninstalled anything apple on my computer, deleted the .itl file, installed 10.4- itunes store was back. And I could even sync my iphone.
Updated to itunes 10.5 via the check for updates tab (under 'help' on itunes)- NOTHING
so yeah, am back to being stuck. can itunes release an update to this already, sigh!
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Close your iTunes,
Go to command Prompt -
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(Win XP SP2 n above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
Apple software on Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US

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That's exactly like saying, "Hey, try this. It didn't work either. Good luck!"
It's the high-percentage play with the particular symptom set being reported. High-percentage implies that it doesn't work for some people. (Otherwise it'd be a 100% play.) So, it still makes sense for people to try it, even if it doesn't work for some people, because it does work for most people. Check other posts by wiclee using that set of instructions to get a better feel for the reliability of the advice in these circumstances. (Granted, that's a bit tricky given that only about 10-20 percent of people report back to say whether or not any advice (on any given topic) actually works.)

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+One Moment Please.+
+Connecting to the iTunes Store.+
Loading
+If iTunes doesn't open, click the iTunes application icon in your Dock or Windows Task Bar.+
(note this message is not from Safari it is from the iTunes Store window in iTunes) I have looked at the FAQ on this site and it's best suggestion was to reset the keychain which I have done, and to check that I have the latest iTunes which I think I do. (iTunes 9.0.3 (15)) Yet it has not worked.
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So your advice would be appreciated.
Thanks
Brad

iTunes 9+ uses the Safari 4.0.3 or higher engine to connect to the iTunes Store. Check if your Safari is up to date. If you need an update, get it here (be sure to tick the Snow Leopard version): http://www.apple.com/safari/download/
Also, check in Safari > Preferences > Security and check that your cookies setting is either Always or Only from sites I visit.
If your problem still persists, look at this document for some solutions: iTunes for Mac: Possible iTunes Store errors, http://support.apple.com/kb/HT1412

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Hey, I read another discussion with the same issue and did a winstock reset. I thought it didn't work so I got ****** off an shut the computer down with yet another failed solution. When i logged back in it worked. Finally. I've been with out itunes store for over a month.

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A long shot, but make sure Safari is set to accept cookies either "Always" or "only from sites I visit". If you have cookies turned off completely, that may cause a problem.
Regards.

HT201269 My Itunes store will not allow me to ADD a new device - a new phone!! it keeps bring up my husbands name, I want to add my phone & MY device . . . help!!

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