HT201269 My old iPhone (I no longer have) is still an active device on my iCloud backup list. Is it safe to delete it? Can I be sure everything on the cloud for that old device has been transferred?
My old iPhone (I no longer have) is still an active device on my iCloud backup list. Is it safe to delete it? Can I be sure everything on the cloud for that old device has been transferred?
The only way the backup from ilcoud has been transferred to a new apple device would be if YOU restored the new device with the mentioned backup. There is nothing 'safe' about you deleting this backup if in fact you have not restored the new device with this backup.
Good luck Friend.
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I also tried manually underlining a few things on the new iPad and when highlighting a paragraph, it would skip a few lines and the line would go through a few as well. Looks like a major iBooks glitch needs to be addressed here.
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I don't know what would cause a playlist to suddenly disappear on its own, unless you are syncing using wi-fi and your sync settings were somehow changed. You may want to try syncing all your music off your phone (by unchecking Sync Music on the Music tab of your iTunes sync settings and syncing), then sync it all back on. Hopefully that will re-transfer your playlists and other music and they will stay there this time.
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Thanks - I didn't realize that. I'm also embarrassed to admit that I don't know how to transfer the audio files from my iPod to the iTunes library on my computer. When I select a book from the list on the iPod, the only option I see with the right-facing arrow symbol is "Show in iTunes Store ". I back the iPod up to this computer so I guess those files must be on it somewhere, but all I can recognize in the iTunes folder under " Music" are the music files found in the "iTunes Music" folder. (There are also a ton of files named "iTunes Temp (some #).) The Books list on the computer shows some but not all of the audiobooks - I purchased the rest on a different computer that is now unfortunately dead. I'm guessing now that those didn't transfer over when the new computer was populated from the old one, so the iPod may be the only place where those audiobooks now reside. I hope that made some sense- any additional advice would be appreciated.
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I am trying to update my apps. When it prompts for my password my old deleted email address comes up. I don't even rember the password for that old email. How can I get to update my apps with my current email?
All apps are tied to the Apple ID they are purchased with and is not transferable.
Delete app and download app with your new Apple ID. -
I have done an icloud backup on my iPad mini. I now need to get back one of the iMovie videos that I backed up. How do I restore one individual file?
You can't. When you restore from a backup it will restore everything in the backup. You might be able to find a third party app that will allow you to extract individual files from an iTunes backup, but not with an iCloud backup.
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The link for "Reset of password has been sent successfully" never appears in my email
I have 2 emails an old and a new and I do not know which one is correct. I try signing in with each separately and asking for a "RESET" of my password. In each case it states that a "link has been sent successfully to the email you provided" but nothing ever appears. I already have Thunderbird but is it a question of simply re registering?
john-v-gilbert2@gmx,co.uk (new)
john-v-gilbert2@hotmail,co.uk (old)
Thank you
Johnyou would not be able to post in this forum if you did not have the username and password, so what are you trying to do? does this have anything to do with Thunderbird, or is it all forum related.
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The details are in the question. Receiving error message that my account has been suspended. Looking for a phone number to call and speak to someone. Or, please have someone call me at '''*removed*'''.
'''Phone number removed by moderator to protect privacy'''Note that mozilla does not have a phone number and would never charge for services, if there is a page that says so, its a lie.
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How can I change my email on the cloud if that email no longer exists
How can I change my email on my iCloud if the old email no longer exists
Go to https//appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Tap edit next to the primary email account, tap Edit, change it back to your old email address and save the change (you don't need to verify the address). Then edit the name of the account to change it back to your old email address. Then go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud), and use your current password to turn off Find My iPhone on your device, even though it prompts you for the password for your old account ID. Next, go back to https//appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.
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What is the fix for My Apple ID has been Disabled
I can not update Aps because "My Apple ID has Been Disabled". What do I do?
Apple ID: "This Apple ID has been disabled for security reasons" alert appears
http://support.apple.com/kb/ts2446
Contact Apple Support
https://expresslane.apple.com/GetproductgroupList.action
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
Look at this post
https://discussions.apple.com/thread/5767569?tstart=60
Cheers, Tom -
I completely forgot the password to my icloud backup of my iphone. Had to reset my phone at the apple store today. would deeply love to restore from backup. Help?
You should be signing in with the ID you use to sign into iCloud, not its email address.
If you still have the same issue, try entering the birthday one day earliert if you are not in the USA (time zone difference). Failing that, you will need to contact Support.
To contact Support: if you currently happen to have AppleCare, either because you recently bought Apple hardware or have paid to extend the inititial period, you can contact them here:
http://www.apple.com/support/icloud/contact/
You will need the serial number of the covered hardware.
If you are not covered by AppleCare, then - in common with other free email services - there is no free support (MobileMe Support is no longer available) and you will probably be asked to pay a fee - you could try asking them to handle it free, sometimes they do. -
When registering for a new iTunes account you have to fill in an existing email account.
The problem is that my account has been suspended by Microsoft and I have no way to recover it,
which mean if I want to do something with my account, I cannot.
What should I do?Have you looked here:
iOS: Hotmail, Live, or MSN email accounts -
My old Apple ID is on my iPhone, but this has been transferred to a new Apple ID. The iCloud on my phone is requesting the password for the old Apple ID, but this no longer exists. How do I update the iCloud Apple ID on my iPhone? When I try to get the old passwork through forgot my password, the reply is that there is no account that exists.
Try the following....
Go to Settings>icloud, scroll to bottom of screen and tap Delete Account. Then log in using a different ID. -
I have turned on iCloud on my new iPhone and on my PC. I am attempting to download my old purchases that I lost on a crashed computer, but iTunes keeps telling me that my ID has been disabled. I am frustrated
http://www.apple.com/support/contact/
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Our records indicate that this product has been replaced. Please provide the serial number for your replacement product to find the support and warranty coverage information. For more information, please ( this is the trouble they tell us )
can't buy anything application on appstore, i bought this iphone from my friend , and this iphone actived ( 2012-11-05)
IMEI: ****
<Edited By Host>Instead of posting your IMEI in a public forum, contact iTunes Customer Support.
FYI, they do not want/need your IMEI number.
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