HT201269 Need to wipe my iphone to give it to my mother. How do I clear all and restore to original settings with none of my information on it.

I would like to reset or wipe my computer of my personal information.

Settings > General > Reset > Erase all content and settings
DONE

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The touchscreen buttons on my iphone 4 are sticking. I have updated and restored to original settings but that hasnt helped., The touchscreen buttons on my iphone 4 are sticking. I have updated and restored to original settings but that hasnt helped.

I have had my iphone for 2 months. Recently it has started to enlarge the screen and then wont reduce back to normal size even after resetting. Over the weekend the screen has become larger than it should be although still useable but the touchscreen buttons are sticking and running slow. My Itunes has also deleted all of my saved music and removed it from my phone. Please help!

Hi
I have a iPhone 4S this is not siri it is actally something to help those who have some sort of disability by reading the screen you can disable this by going to general then go to the bottom to accessability
Hope this helps you

I need get the last iphone version any person can tell me how i can make it please

i need get the last iphone version any person can tell me how can do it?

The iPhone 3G can not run anything higher than 4.2.1. It is obsolete.

SIR I NEED TO UNLOCK MY IPHONE 4 FOR FREE PLEASE HELP ME HOW I DO THIS...........

SIR I NEED TO UNLOCK MY IPHONE 4 FOR FREE PLEASE HELP ME HOW I DO THIS..........

Call your carrier and request it is generally the best idea.
<Edited By Host>

How do I clear all my messages on my iphone 4S as I cannot gain access to my messages at all?

Firstly, I receive sms's (alarm signals) on a daily basis and have not been deleting them due to the fact that I want to keep record of them in the event that I may be needing them as evidence at a later stage. It has now reached the stage where I cannot open my messages at all. I only get a blank screen which eventually returns to the menu.
At present I have 1904 unopened messages due to this.
What do I do to gain access to my messages and how do I clear all my messages on my iphone 4S so that I can start fresh? I have already created a backup.

Thanks for the information, but that was the first thing I did and without any positive result.
Let me give a bit more detail of the actual problem.
My Messages Icon indicates that I have 2325 unread messages. This is true, because when I do tap the Icon to enter the Messages I get a totally blank screen. This screen eventually returns back to the menu page.
I believe that I have to many messages on the phone and therefore I am sitting with this problem and would like to erase all messages.
I have tried reseting the phone and reactivating it from a backup, but this still reloads all the messages back as well. So I am totally frustrated.

I need to erase the contents of my phone and restore to factory settings. Does anybody know how to save your texts so you don't lose them? Can I back those up to iCloud? My phone was very likely hacked (Apple's advice was to call the police!)

"I need to erase the contents of my phone and restore to factory settings. Does anybody know how to save your texts so you don't lose them? Can I back those up to iCloud? My phone was very likely hacked (Apple's advice was to call the police!)"
That was all I could put in the initial "box." Then it brought me to this page with instructions on how to write a good sentence.
Proceeding ...
After going back and forth between Apple, AT&T and the police (all telling me to go to the other two) I took AT&Ts suggestion and got a new number. One tech warned against doing a backup, especially on my Mac, saying if my phone had been hacked then whatever bug was there would then invade my computer. But nobody knows how to determine if the phone has been hacked or a virus was planted there. Unfortunately I know who would have reason to do such a thing and all I can say is that he is at the top technologically and could easily do it. Almost impossible to prove, however.
So I need to preserve my text messages and my emails as well. I backed up my photos to that Microsoft product (One-Drive) and it froze (Surprise, Surprise) with four short videos to go, and no way of stopping that (when I tried it crashed repeatedly) so I'm in crisis mode here.
Help ...
Running 8.0 on 5S
Thanks!

Betty I don't know if you fixed your hacking problem but I feel your pain. I've seen some strange things going on between my iMac and my iPhone and Apple has told me the same thing, call the police which I have done. The hackers have stole 500.00 out of my checking account have access to every internet account I use and no matter how often I change the password their right back on the account. I closed my FB account 3 times only to have someone reopen it. Right now I've got a link in my reading list (Safari) that if I click on it, it allows me to log onto my FB account anonymously.
I've seen a green folder come out of no where while I was trying to delete my passwords out of keychain when that green folder was put into the key chain I was immediately locked out. I than went into system preferences to try to make changes to my security settings, when I clicked on the icon it wouldn't open. I've seen log files of automator receiving commands and sending out my personal information thats on my computer.
I have a legitamate program called iExplorer that allows you to look at the contents of your iPhone back ups and saw a transaction someone made at the Apple store for some full length movies, some albums, ibooks and other apps but when I called the iTunes store and they said none of those items were showing up on my account. If their not on my account how can they be on my iPhone 6? One day someone was using my gmail account and unknowingly used google maps to search for an Italian restaurant, than a Mexican restaurant than a coffee shop and their search showed up on my iPhone but I didn't have my gmail account installed on my iPhone 6. Using my computer I logged onto my gmail account and looked at the maps history and sure enough there were the searches when I'd hover my curser over the link it gave me the longitude and latitude of the where the hacker was when he was using google maps. I know whoever reads this thinks Im crazy but I've documented everything and can prove the things that I have mentioned in this post actually happened.
One day I had my laptop (pc) and my iMac next to each other as I was using both. when I clicked on airport it showed that my laptop and my iMac had made a connection and were actually communicating with each other. I know I didn't do it I don't know how. The iMac was logged into my iCloud account while my laptop wasn't. I have formatted my iPhone at least a dozen times, Apple and an Apple retailer have formatted my hard drive not to mention the numerous times I have formatted it but the hackers keep getting on my devices. Im formatting my lap top at this very second because during the course of the night I left the ethernet cable plugged into it and they locked me out of my c: drive, and configured the system so I can't download any updates from Microsoft, overtime I type in www.microsoft.com it changes to ww38.microsoft.com which takes me to a blank page. I right clicked on the page I was redirected to and read the java script and couldn't believe that someone had actually configured Internet Explorer to redirect me to a blank page when I tried to go to Microsoft. Apples answer to all this is there was nothing wrong with my iPhone or my iMac and if I thought there was a problem to call the police which I have done.
Theres no doubt the hackers are reading this while I type it or will read it and I simply don't care anymore. I no longer email anyone, don't use my iCloud account and have taken precautions to protect my credit but if I ever find out who has invaded my privacy to this extreme the police are going to want to talk to me because Im going to hurt them like they've never been hurt before

How can I wipe my hard drive and restore to factory settings without the use of the original OS CD?

I have a 2010 MacBook and I need to wipe the hard drive and restore to factory settings.
The problem is that even though I have the original disc, the CD drive has stopped functioning and will reject any disc put into it.
Therefore, is there another method to do this without the CD?

Not very easily. To restore to factory software you need the original installation DVD (CDs).
If you have another Mac which is the same make and model so that those installation DVD (CDs) would work, you can use a Firewire cable between the 2 Macs and then put your Mac to be reset into Target mode and use the other Mac to install the software. However I suspect that is unlikely.

I was trying to sync my iPhone 3GS and it is now stuck, saying I'm in recovery mode. I am thoroughly confused now after researching online. I'm scared to restore to original settings as I don't want to lose everything, apps, contacts, etc. Help!

I was trying to sync my iPhone 3GS and it is now stuck, saying I'm in recovery mode. I am thoroughly confused now after researching online. I'm scared to restore to original settings as I don't want to lose everything, apps, contacts, etc. Help! Is there a way to get it all back if I do restore?? Can I my stuff back through iCloud??

Bad news first and we hope for good news as well
The device is in Recovery Mode and the data has already been deleted, you need to restore the device with iTunes in order to get the iPhone back into a working state
When the iPhone is restored you can then restore it from your latest backup using iTunes or iCloud and regain some, if not all, of your data.
The good news part only happens if you had a backup.

Bought new iphone 6 with Verizon plan 2/11/15. Tried to connect with home wifi 3 or 4 times with I thought the correct password. Now it says Forget This Network Can't its the only one I have and this laptop is connected just fine. How do I clear this and

Bought a new iphone 6 with Verizon plan 2/11/15. Tried to connect with my home wifi 3 or 4 times with I thought the correct password but now it says Forget This Network and wont let me try again. Can't its the only network available. How do I clear this and start over. Thanks, this laptop connects fine but this is my first smartphone and I don't see why it gives a crap if I mess up 50 times! Help!

Help is right here for you Omichael! Let's get you conneted
to your home wifi. May I ask are you able to connect to other wifi networks? If
so then please forget your home network again, turn wifi off, reboot, and
retest. If this doesn't work then you will want to reset network settings.
Settings > General > Reset > Reset Network Settings. Keep in mind that
this will delete ALL wifi passwords that you have saved.
ArnettH_VZW
Follow us on Twitter @VZWSupport

HT201210 tried updating my iphone 4 to ios6, stopped and completely shut my phone down tells me that i have to plug into itunes and restore to factory settings but will not let me do this????

tried updating to ios 6 on iphone 4 has completely shut my phone off tells me i have to plug into itunes and restore to factory settings but will not let me do this?? need help???

Interceptor94 wrote:
What should I do short of restoring my phone to factory settings?
Nothing. The message means you MUST restore your phone to factory settings. There's no way around this . Your phone is in recovery mode. That's the only way to get it out.

My iPhone 5S drowned in a rainstorm. How can I retrieve contacts and text messages from iCloud backup onto my iPad mini?

My iPhone 5S drowned in a rainstorm. How can I retrieve contacts and text messages from iCloud backup onto my iPad mini? There are some contacts on the iPad already but nowhere near all of them. I need to re-enter the contacts manually into an iPhone 4 as it does not support iOS 8.

Let me get this straight.....You lost your phone. You never backed it up, either to your computer or to a cloud service.
How in the world would you expect to get data back?

HT1212 My Ipad is disabled by wrong password and I have tried to reset and restore a few times with no success. Now I-tunes won't even recognize the I-pad in recovery mode. I need help please.

My Ipad is disabled by wrong password and I have tried to reset and restore a few times with no success. Now I-tunes won't even recognize the I-pad in recovery mode. I need help please.

If the iPad was running iOS 7, iCloud: Find My iPhone Activation Lock in iOS 7
http://support.apple.com/kb/HT5818
How can I unlock my iPad if I forgot the passcode?
http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
 Cheers, Tom

I need to move 1000 photos from one library to another. How do I do that and keep the ratings and dates they were created?

I need to move 1000 photos from one library to another. How do I do that and keep the ratings and dates they were created? I tried exporting them, but it loses all info. Also, how do I move the quicktime movies from one iphoto library to another? They were exported as jpgs

Add both libraries to iPhoto Library Manager. Then select the events or albums that you want to copy from library A and drag them to library B in iPLM.
This video shows the process:
OT

Had 3G, moved to 3GS. Backed up 3G and restored 3GS from backup with no problem. When I want to add songs, I get itunes message that the new iphone is synced to another computer and now wants to erase everything. How can I add music?

Had 3G, moved to 3GS. Backed up 3G and restored 3GS from backup with no problem on a Dell computer. But now when I want to add songs, I get itunes message of death that the new iphone is synced to another computer and now wants to erase everything. How can I add music without erasing everything on my new iphone?

Yes, I was aware of this but the phrase "Any items imported from audio CDs or acquired from other sources will not copy from your device to the iTunes library." is what worries me. Will this eliminate my Notes, Calendar Events, etc or will it apply mostly just to the music?

HT2527 While syncing my iphone 4s, its saying unable to sync and restore to factory settings. But, My iphone 4s is factory unlocked. If I restore to factory settings will it get locked to the carrier again.

While syncing my iphone 4s, its saying unable to sync and restore to factory settings. But, My iphone 4s is factory unlocked. If I restore to factory settings will the iphone get locked to the carrier again.

vamsi Pothugunta wrote:
While syncing my iphone 4s, its saying unable to sync and restore to factory settings. But, My iphone 4s is factory unlocked. If I restore to factory settings will the iphone get locked to the carrier again.
It all depends on the definition of "factory unlocked". If the phone was purchased directly from Apple and the receipt says "Unlocked" then updating or restoring it will leave it unlocked (Apple never uses the term "factory unlocked" as there is no such thing; phones are unlocked at activation time). Similarly, if it had been locked to a carrier and the carrier authorized it to be unlocked, and you went through the unlocking steps they provided, it is permanently unlocked.
Unfortunately, a lot of the phones sold as "factory unlocked" were actually unlocked by hacking in the "factory" in the basement of some shop somewhere. These phones at best will become locked to the original carrier if restored, and in the worst case will be permanently disabled if restored.

HT201269 Need to wipe my iphone to give it to my mother. How do I clear all and restore to original settings with none of my information on it.

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