HT201272 this help tree *****!!!!!  I can't download a previously purchased movie, and all I get are instructions.  How can I get an answer without going through 55 million "help" trees?  Jesus!!!

In more detail, first, I purchased at least 7 tv seasons, adn they do not show up on when I purchased a new computer.  are they forever lost?  Secondly, my ituns account shows 1 item to be downloaded, but when I click on "download," it "thinks" for about 30 seconds and then reverts back to the alert.  argh.  can someone help?

this did not help.  that is why I reached out.  The link does not answer my question.  please help.

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