HT201272 two songs on a new purchase are incomplete, store stated downloaded how do i recover rest of songs?
I downloaded two albums last night. one song is missing the last 38 seconds, the other song is missing the last 2:44 minutes. I tried to finish the download, but it stated download complete. I need help please
Welcome to the Apple Community.
Try deleting the problematic tune (electing to remove original file if/when prompted) and then re-downloading the file from the iTunes store.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option at the bottom of the screen of the iTunes app on your iOS device.
If the problem re-occurs, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer.
Similar Messages
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My computer had to be repaired and i lost some of my purchases. my purchase history does not include the ones that are missing and the ones that do appear indicate they are free purchases. none of my purchases are free i paid so how do a recover them?
asuming you are talking about the app store try signing into your account using your apple id into the app store.
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Help! i purchased a cd and some of the songs are incomplete, can i redownload & how???
If you are in a country where re-downloading is possible (iTunes in the Cloud and iTunes Match Availability by Country - http://support.apple.com/kb/HT5085), delete the track and download again (Downloading [using iOS or computer] past purchases from the App Store, iBookstore, and iTunes Store - http://support.apple.com/kb/ht2519). See tips on downloading in https://discussions.apple.com/message/19097773
Select the store on the left side of iTunes.
Click on Purchased on the right side under Quick Links.
You can re-download your available previous purchases.
If you cannot download a second time, contact iTunes Store support staff through the report a problem links in your account history or,
iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html > Get iTunes support via Express Lane > iTunes > iTunes Store -
My computer was stolen, I just purchased a new one and I want to redownload my old purchases. Not all of my purchases are on my itouch. How do I get the other purchases back?
You can recover any purchased songs that are on iPods using the procedure here.
If this is not available, you can ask Apple to allow you to download your music again. Note that, first, they DO NOT HAVE TO DO THIS. Purchase of music from the iTunes store entitles you to one download of that item. Second, note that if Apple does allow you to download a second time, they have to pay royalties on each download, whether you pay for it or not. Last, if they allow it, please back up your purchases.
To request a redownload, contact iTunes support from the menus in iTunes or use this page.
Best of luck. -
i downloaded songs to my phone at xmas and when i plugged in to my laptop it wiped the phone of new purchases when i try and download them to my computer in itunes via previous purchesses it wont load the list and i keep getting error 10053 can any1 help
Syncing shouldn't trouch you photos unless you have photos in a Photo Library album. These would be photos that were synced to your phone from your computer. If you do have any, you'll need to use an app like PhotoSync to transfer them to your computer prior to syncing.
If you prefer to backup your camera roll photos prior to syncing, open iTunes and go to Preferences>Devices and check "Prevent...from syncing automatically". Then connect your phone to your computer and import them as explained here: http://support.apple.com/kb/HT4083.
Then, to minimize data loss, follow the steps in this user tip: https://discussions.apple.com/docs/DOC-3141. To follow the steps, first open iTunes and go to View>Show Sidebar. Also, Transfer Purchases is now located in File>Devices. -
New purchases are not showing up in smart playlists
New purchases are not showing up in smart playlists. About a week ago the smart playlists stop add newly purchase music.The smart playlists will add items that are added the the library. Any ideas?
Everythig is turned on as well.
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Our computer crashed that we mainly used iTunes on for upgrades, new purchases, etc. We've downloaded iTunes onto my laptop but none of my apps are in the library. We've made this laptop an authorized computer, but it's still not working. Why is this?
See Recover your iTunes library from your iPod or iOS device.
tt2 -
My last two purchases are incomplete, missing half of both albums. The "support" says "go to Store/check for available downloads" ....where the **** is "check for available downloads" ?? Never had this prob before.
Ok so I found it. BUT! it says there are no downloads available...what has happened to the other 16 or so tunes I have paid for? I "reported a problem" but what/how will they respond?
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i have the latest generation ipad and just purchased an ipad mini but when signing onto the apple store, my most recent app purchases are not visible to download on my new ipad mini i.e. "receipe box". How can i download onto the new ipad mini without paying again?
Sign out, reboot and sign in
Settings>iTunes and App Store>Apple ID -
my computer died and now have new one. I did not sync itunes on old computer before it died. Will new purchases be synced when I download itunes onto new computer?
If not, what to do?Hello Nahuali
The music will be there once you sign in with your Apple ID that used for purchases. Check out the article below to know the steps on how to make that happen.
Downloading past purchases from the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/ht2519
Regards,
-Norm G -
I want to import songs frm my Ipod to my itunes library. Songs were ripped from CDs to the ipod not purchased from itunes store...how can this be done?
You would have to let itunes rip the songs from the cd's, or you would have to copy the music from the computer which ripped cd's.
iTunes does not support transferring music from the ipod unless it was purchased from the store. -
I imported about 300 RAW images yesterday and worked with them for about an hour. iPhoto locked up on me and I rebooted. After I did the event icon for that event is now gray and it says there are no photos. I know the photos are there. Any idea how I can recover them?
a best practice to is to never have any computer program (including iPhoto) delete the photos from the card but to import the photos and keep them and then after at least one successful backup cycle has completed and then reformat the card -- I use three very large (32 GB) cards in rotation so I do not reformat for typically a year or more giving me one more long term backup of my photos
Back up your iPhoto library, Depress and hold the option (alt) and command keys and launch iPhoto - rebuild your iPhoto library database
LN -
Only part of a song downloaded - how do I recover the rest or reset the entire track
I purchased a track and only part downloaded yet download indicated 'done' - how do I recover rest of the track?
Welcome to the Apple Community.
Try deleting the problematic file (electing to remove original file if/when prompted) and then re-downloading the file from the iTunes store.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option at the bottom of the screen of the iTunes app (or video app) on your iOS device.
If the problem re-occurs, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer. -
Playlists and new purchases are not syncing between itunes and iphone
all devices are updated. My Mac itunes is not syncing with iphone itunes, playlists and new purchases. HELP
This definitely happened with the new 10.7.0.21! We are having the same problem, the apps are all in iTunes but cannot sync anymore! Apple needs a bug fix ASAP.
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My new apps are sitting trying to download for days they just black
MY new apps are sitting on home page just black. Waiting on my mini ipad
If you don't have a backup make one now of all your own data, you can just drag your Documents folder to another disk, assuming that is where you keep your own data. Then erase the disk with Disk Utility by booting up holding cmd-r. Choose Disk Utility > Erase tab from the screen that is presented. Then install from your SL disk.
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