HT201272 Using iTunes 10.6.1, Redownload music option unavailable?

Using itunes 10.6.1, when I look at the "purchased" folder, I only see apps and books. This is the right account, the computer is authorized and the items are still available on itunes.
The same occurs in the iphone (4s, 5.1.1). ITunes on the phone does not even show the option of redownload.
So whats wrong??

Which country?
Downloading past purchases from the App Store, iBookstore, and iTunes Store - http://support.apple.com/kb/ht2519 - enabled with iTunes 10.3 and newer; not available in all countries; apps, books (not audiobooks), music, t.v. shows, and movies (some - not all studios have permitted this). Movies currently available in the USA only. Downloading previously purchased movies and TV shows requires iTunes 10.6 or later. Discontinued items not available. For items not included in the iCloud list (e.g., ringtones), or locations or computer systems where iCloud is not (yet?) available, you only get one download per fee paid.
iTunes in the Cloud and iTunes Match Availability by Country - http://support.apple.com/kb/HT5085

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popeyethesquirm wrote:
i have downloaded flac files and converted them to aiff files
You didn't have to convert them.
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HT201272 Has itunes deleted anyone else's music and won't let them download it again?

My itunes deleted my music and won't let me download it again even though i've already bought it. Thoguhts?

These articles may help:
http://support.apple.com/kb/ts2715
http://support.apple.com/kb/ts1967
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http://support.apple.com/kb/HT5209
http://support.apple.com/kb/TS4215

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Microsoft Windows XP Media Centre Edition Service Pack 2
iTunes 7.0.0.70
Current user is an administrator.
Network Adapter Information
Adapter Name:
Description:
IP Address: 158.234.1.65
Subnet Mask: 255.255.255.0
Default Gateway: 158.234.1.254
DHCP Enabled: Yes
DHCP Server: 158.234.1.254
Lease Obtained: Thu Sep 14 13:33:28 2006
Lease Expires: Thu Sep 14 16:33:28 2006
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Online: Yes
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Using LAN: Yes
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SSL 3.0 Support: Enabled
TLS 1.0 Support: Disabled
Firewall Information
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Connection attempt to Apple web site was successful.
Connection attempt to iTunes Store was successful.
Secure connection attempt to iTunes Store was unsuccessful.
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ReallyGrumpyTheDwarff
ASUS A6J Notebook, Intel Core Duo T2400, 1Gb RAM, 80Gb HDD, Windows XP Media Centre Edition SP2 Windows XP

Ok all is now well.
Basically I checked with BT and there were no problems on the network, the problem had to be somewhere between my router and iTunes. Next I checked if I could download anything from another computer using my internet connection and the same thing happened so that isolated the problem to router. I then checked the firmware on the router and this was up to date so I then wondered if there might be some dodgy registers within the router that maybe corrupted so I performed a factory reset of my BT Home Hub, but alas that didnt fix anything (unless your connection is running <200Kb/s then it fixes everything, but thats another story, if in doubt reset it!) Anyway, I was putting all my settings back in and realised the Home Hubs Firewall had been activated and as soon as this was disabled, hey presto! iTunes magic returns!
I have since realised that the reason the router may have randomly cut out in the first place was to upgrade the firmware of the Home Hub, hence the sudden blockage of iTunes by the reactivated firewall.
Since correcting this I have had no trouble using iTunes 7, no issues with music or connecting my 4Gb iPod Nano. To all those who are struggling with this I suggest you update your iPods firmware to the latest version to ensure it is compatible with iTunes 7.
Respond here if anyone else needs help.
NotSoGrumpyTheDwarff

HT201272 Using iTunes 10.6.1, Redownload music option unavailable?

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