HT201303 I have not answered security questions before. So because of this it's saying the security questions are incorrect. What should I do?
Security questions. I have not answered security questions before but, it telling me that the answers are not correct. What should I do?
Alternatives for Help Resetting Security Questions and Rescue Mail
1. Apple ID- All about Apple ID security questions.
2. Rescue email address and how to reset Apple ID security questions
3. Apple ID- Contacting Apple for help with Apple ID account security.
4. Fill out and submit this form. Select the topic, Account Security.
5. Call Apple Customer Service: Contacting Apple for support in your
country and ask to speak to Account Security.
How to Manage your Apple ID: Manage My Apple ID
Similar Messages
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i have bought used iphone 3g but it is saying the carrier does`nt support what should i do ?
Return it for a Refund... If you can...
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i forgot every thing about my apple id and formated my iphone now its asking me about the apple id and i dont know what should i do ?
You don't remember when you were born
Ask your mum. -
I have a new ipod added to existing laptop itunes account it is now asking me a security question I have not answered - can anyone help please ?
Click here for information. If the option to have the answers emailed to you isn't available or doesn't work(the email may take a few hours to arrive), contact the iTunes Store staff via the link in that article.
(88450) -
Apple you still have not answered my question
put this in like last week:
"http://discussions.apple.com/message/21847330#21847330"
you still have not answered my question and im starting to get angry. please help someonekeeferaf took the time to prepare a well-thought-out answer to your question.
Seems rude to suggest his advice and efforts are worth less than dog excrement. -
I just created an iCloud email and I want to use that email for my iTunes account as well. I need help switching the old apple ID because I do not remember anything associated with that email and I don't know the security questions or the login for that old email.
You cannot do that. The AppleID you used to create the iCloud account is an active primary email address. The email address you created with the iCloud account is also an active primary email address (all Apple domain email address automatically become AppleIDs as well). You cannot replace the primary email address on one active AppleID with the primary email address on another, active AppleID.
You can use your iCloud email/AppleID with iTunes, but it will be a separate account, so all your previous purchases remain tied to the other AppleID you have.
I don't understand your statement that you could not remeber your old AppleID password, as you would have had to use it to create the iCloud account in the first place (the first step of creating the iCloud account required you to login with your existing AppleID and password)? -
My iPhone is taking around 1 to 2 secs to "unblock" after I press the unblock bottom on the top, is this normal? I have not happened to me before.
See
https://discussions.apple.com/message/21488384#21488384
If fault continues, get the iPhone changed. -
I am trying to remove the backup encrypt for my Iphone 4 but the itunes ask for the password and basically I have not set any password before ...!!! Please note that I entered the password for my apple account and also it did not work, how i can reset it?
You can't reset it. If you don't konw the password then you can't use that backup
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Firefox is suddenly not remembering or filling in any of my passwords. All of the appropriate boxes are checked in the options/security tab, but it won't remember any passwords and shows none saved. How do I get it to remember and fill in my passwords again?
Do you mean names and passwords in the Password Manager or do you mean that you are no longer logged on to (remembered by) websites after closing and restarting Firefox?
If the latter happens then you have a problem with cookies that are not kept or the file that stores the cookies is corrupted.
Websites remembering you and automatically log you in is stored in a cookie that you must allow: Tools > Options > Privacy > Cookies: "Exceptions"
Make sure that you do not use [[Clear Recent History]] to clear the 'Cookies' and the 'Site Preferences'.
Make sure that you not run Firefox in [[Private Browsing]] mode.
In Private Browsing mode some menu items are disabled (grayed) and some features like visited links and others are disabled and not working.
You are in Private Browsing mode if you see "Tools > Stop Private Browsing".
See [[Private Browsing]] and http://kb.mozillazine.org/Issues_related_to_Private_Browsing
See also http://kb.mozillazine.org/Password_Manager (Troubleshooting) -
I recently had to swap out my iphone 4s and I am having problems restoring photos and videos from icloud. When I restored my phone from icloud, half of my pics and videos have been deleted, the pics that were restored on my phone are very blurry, and the videos won't play. I get a message on my phone that says " the URL you are requesting is not found on this server". I have erased and reset my phone twice, but every time I do it, more pics and videos are deleted. I have backed up to icloud and iphoto, however, some of the pics are no longer on iphoto either. Is there someway to get the videos to play on my phone again? Make the photos not as blurry as they are now and to restore the pics and videos that have been lost? I really would love to have them back, this phone is supposed to be the best and right now it doesn't seem to be. Please help if you can.
I too have noticed that once i restored from iCloud. Pictures blurry and videos wont play!
Need help too!! -
I bought six songs using my itunes gift card in February but I cannot play the songs or downlaod them to my ipod because I get an error saying the original file could not be found. I have used the gift card previously with no issue. How do I fix it?
Have you moved or deleted those tracks on your computer (the gift card has got nothing to do with it) ?
You might be able to re-download them via the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes (re-downloading isn't possible in all countries) - if those songs appear there then delete the entries from your iTunes library (where you are clicking on them to play them and gettinf the 'original file' error), and they should then get a cloud symbol against them for re-downloading.
If they don't appear in that link then have you got them on, for example, an external drive ? -
HT4623 iPad 2 do not have the feature software update. What should I do?
My iPad 2 do not have the feature software update. What should I do?
Since you dont have ios 5 then you have to update from itunes. And make sure you back up.
http://support.apple.com/kb/HT4972 -
I have I pad 2, and I recently reset my password. And now I am not able to upgrade my old apps. Usually it will not ask apple password, but now it's asking password and when I type the password ir says the password is wrong. What would be the problem?
If the old ID is yours, and if your current ID was created by editing the details of this old ID (rather than being an entirely new ID), go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iDevice, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll. When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.
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now my iphone4 version is 6.0.1, personal hotspot does not works well as before, so i want to upgrade back to the old version 4.3.5,please help me.
Downgrading is Not supported by Apple.
Unauthorized modification of iOS
http://support.apple.com/kb/HT3743 -
Need to change my Apple ID to a gmail address in preparation for a move outside the US. When I did this, it did not change in iCloud and I have not been able to determine how to change this ID in iCloud for either my Mac or iPad? I had to revert to my old ID which will not be any good in a few weeks. Does anyone know how to make the iCloud settings changes?
Welcome to the Apple Community.
Start here, change your country if necessary and go to manage your account.
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