HT201303 Someone used the credit on my account and it wasnt me! How can i get my credit back?
Somebody managed to get into my itunes, add credit from a different credit card and then bought some asian app for $99.99.
How exactly did apple allow someone to add credit from a credit card that doesn't have the same name as the account holder?
How do i get my credit back?
Welcome to the Apple Community.
Contact your credit card company.
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someone has used my account to buy a product how can i get a refund
Contact iTunes Customer Service and request assistance
Apple Support iTunes Store Contact Us -
Dear Apple!
Sorry for bothering me buy an iphone 5 features of the familiar, I have a pc restore. they forget about icloud account ID and Pass now I want to activate the device without the aid small icloud account and password. lending rules company can help me to activate the serial number and IMEI states do not ask Thank you!Apple itself! I'm sorry to bother buying a used iphone 5, I have a pc restore. forget iCloud account ID and now I want to activate the device without iCloud account. Please ask apple can help me to reactivate this device does not need the drill and what? my device is iphone 5 ios 7. If possible please email: [email protected] Thank you very much
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Thanks for your helpAre you trying to message another Apple device?
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Cheers, Tom -
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If it's a purchase that appears on your purchase history (and not a temporary store holding charge which is made each time that you add or change your credit card details) and nobody else has access to your account and/or devices, then you can either try the 'report a problem' link from your purchase history to contact iTunes Support : http://reportaproblem.apple.com
Or you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
Hi. How can I get my credit card out of my account???
Hi. How can I get my credit card out of my account???
Accepted forms of payment > http://support.apple.com/kb/HT5552
Changing Payment Information > http://support.apple.com/kb/HT1918
If necessary... Contact iTunes Customer Service and request assistance
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You need iTunes version 11+.
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http://support.apple.com/kb/TS1591
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http://support.apple.com/kb/TS1538
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http://support.apple.com/kb/HT1386
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Cheers, Tom
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