HT201318 I had 40 GB for icloud backup already which I had paid $40 for already and I upgraded to 100. Shouldn't I only be charged $60 instead I was billed 100! How come?

I had 40 GB for icloud backup already which I had paid $40 for already and I upgraded to 100. Shouldn't I only be charged $60 instead I was billed 100! How come?

yeah, that stinks. do you at least get a full year from your purchase date?
the only thing i can think of is that they charge you 100 for a full year. but you would think they would apply a retro rate for what you haven't used.
how long have you been using your 40 GB? when did you first pay for it?
depending on your answers to those questions you might have a good case to call apple and get something fixed.

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HT1386 hi , i already get in to setting Icloud backup ,so what step should i do for my back up ?

hi , i already get in to setting >Icloud> backup ,so what step should i do for my back up ?

You can't actually terminate an iCloud account, though obviously you can simply log out of it on all your devices and then ignore it in future.
I gather that the @icloud.com address is also the actual ID? You can't change that. However if your Apple ID that you use to log into iCloud is a non-Apple email address you can change that - please follow carefully the instructions here:
http://www.wilmut.webspace.virginmedia.com/notes/icloudfaq2.html#6
If it's this non-Apple address which is compromised then changing the ID will solve that. If it's the @icloud.com address which is compromised then you cannot change that though you can add up to three 'email aliases' - these are additional addresses (not accounts) which deliver into the same inbox as the main account. (In fact it's a good idea to give out alias addresses, rather than the main address, because if they attract spam you can easily change them.) (New aliases can only be @icloud.com ones; @me.com addresses cannot now be created.)
You should be aware before you start that once you've created an alias you cannot turn that address into a full iCloud account or move it to another account.
More information on aliases here: http://help.apple.com/icloud/#mm6b1a490a
However if you add an alias the original address will still function, so if you are getting a lot of spam it will still arrive.
You can get a completely new iCloud account simply by creating a new Apple ID at http://appleid.apple.com , for which you will need a new non-Apple address which has never been associated with an Apple ID.
You will need to sign out of the old account on all your devices and sign in with the new ID.
If none of this solves the problem and it is a security issue, go to https://getsupport.apple.com ; click 'See all products and services', then 'More Products and Services, then 'Apple ID', then 'Other Apple ID Topics' then 'Apple ID account Security'.

Cannot select ok button for icloud backup popup stating "This ipad hasn't backed up in 8 weeks."

I cannot select ok button for icloud backup popup stating "This ipad hasn't backed up in 8 weeks. Backups happen when this ipad is plugged in, locked and connected to Wi-Fi"

Reset it by holding the power and home buttons at the same time until you see the Apple logo, then release. You won't lose any data by doing this.

IPad calling for iCloud backup but will not unlock so i can connect to wifi ... help

iPad calling for iCloud backup but will not unlock so i can connect to wifi ... help

thank you for replying:)
but i tried all of the tips in the link and it still didn't work, does anyone else have any ideas?
and just to add another issue, i went under General>About>WiFi Address and there is one and i still cannot access the internet.
Message was edited by: kailey65

I am running a MacBook Pro with 10.7.5 and I downloaded the OS X 10.10.2 Update Combo, however when I try and open the package the error message "This volume is used for TimeMachine-backups". Which is not true. I´m using TimeCapsule.

I am running a MacBook Pro with 10.7.5 and I downloaded the OS X 10.10.2 Update Combo.
When I try and open the package after accepting the lincence-agreement and upon choosing the install-volume the error message appears: "This volume is used for TimeMachine-backups".
Which is not true. I´m using a timecapsule for backups.
How can I proceed?

I am using a MacBook Pro (2010) with 2.53 GHz Intel Core i5, 4GB, 1067 MHz, DDR3, Startvolume Macintosh HD.
After downloading the package and starting upgrading it asks acceptance of the license-agreement. After that it asks for the volume were to install. And when I click on the Startvolume Macintosh HD (which is the only available on the machine) it says: "The volume is already being used for Time Machine-Backups".
It doesn´t offer to skip that point or to reconfigure the Time Machine settings.
The point is that my Time machine is not and has never used the Mac HD for Backups. In the past I have used an external drive and since 05/2014 I am using a Time Capsule which is appropriately addressed in the Time Machine settings.

HT1267 Im trying to restore my iphone 3G, i used itunes to restore it so it downloaded the iOS, after that it gives me the error 1015, when i read about the error then it tells me that i was downgrading, but how come since i used itunes to restore?

Im trying to restore my iphone 3G, i used itunes to restore it so it downloaded the iOS, after that it gives me the error 1015, when i read about the error then it tells me that i was downgrading, but how come since i used itunes to restore? why didnt it automatically provide me with the latest software made perfectly for the iPhone?

Your phone was jailbroken. You can't get help here.
In VERY RARE circumstances, this may indicate a hardware failure.

I am trying to restore a backup onto my iphone from itunes but it asked me for a backup password which I cant remember, is there anyway that I can reset the password and not lose my backup?

I am trying to restore a backup onto my iphone from itunes on a pc windows 8 but it asked me for a backup password which I cant remember, is there anyway that I can reset the password and not lose my backup? Any help is very appreciated

Try entering the password on your iPhone

I did an icloud backup on my old 4S with iOS 8.3 and wanted to install on my new iPhone 6 but it only has iOS 8.1.3! Can I do/use the backup after I chose "install as new iPhone"?

I did an icloud backup on my old 4S with iOS 8.3 and wanted to install on my new iPhone 6 but it only has iOS 8.1.3! Can I do/use the backup after I chose "install as new iPhone"?
Because I cannot update the software until I chose if I want to begin with a new phone setting or download a backup.
But the backup is of course not compatible with the old iOS.
So will it be possible to get the new iPhone going, then do the software update to 8.3 and then download / use the data from
my 4S icloud backup?

1. Settings > General > Software Update > Update the to 8.3
2. Settings > General > Reset > Erase All Content & Settings
3. Reactivate phone and follow prompts to restore iCloud (or iTunes) backup.

TS3992 I got a problem in my ipad2 due to "icloud backup message". I can't open my unit and am worried that I can not use my ipad anymore. What can I do. Please help me. Thank you & GOD BLESS!

I got a problem in my ipad2 due to "icloud backup message". I can't open my unit and am worried that I can not use my ipad anymore. What can I do. Please help me. Thank you & GOD BLESS!

Try to reset it. just press hold the on/off botton (ignore the red slider) just hold it then the ipad is automatically reset. dont worry about your file, there nothing happen to it. Godbless.

I NEVER entered a password for the backup but now I want to restore my iphone and itunes asks for one. What can I do?

I NEVER entered a password for the backup but now I want to restore my iphone and itunes asks for one. What can I do?

@Razmee209 is right there is nothing you can do if it is an encrypted back up
iOS: Troubleshooting encrypted backups - Apple Support
BUT you could try to see if you have a back up that is not encrypted. If you go to iTunes Preferences (On a Windows go to Edit Menu under the Play Button - On a Mac click on iTunes at the top left) Click on Devices and if you see a back up that does not have a lock next to it you will be able to restore from that back up without using that password.
Encrypted passwords are set up at the time you create the back up.

HELP NEEDED!! Recently upgraded my ipad air to the new update, charged it over night, now it will not come on? i plug in the charger but comes up the normal charging sign but still no life in it?

HELP NEEDED!! Recently upgraded my ipad air to the new update, charged it over night, now it will not come on? i plug in the charger but comes up the normal charging sign but still no life in it? Seems as though theres either a problem it charging or starting up. Had the ipad for about a year and a month or 2.. what can i do to source the problem?

Its just started up with the apple sign, then it goes to an off black coloured screen so its on but nothing showing just a dark screen but not jet black.. ahhh help!! thank you in advance

I'm going to be a senior this year and my school is switching over to the iPad for classroom activities. Which iPad is the best for taking notes, researching, studying, reading, etc?

I'm going to be a senior this year and my school is switching over to the iPad for classroom activities. Which iPad is the best for taking notes, researching, studying, reading, etc?

I Recommend the iPad Mini Retina, it's not to big, and not to small. It has the speed of the iPad Air due to it having the same 64 Bit chips. ( And it's a lot cheaper!!) I have one myself and it's perfect for my school work!
iPad Mini
http://www.apple.com/ipad-mini/
or don't 'to take my word for it, compare the iPads!
http://www.apple.com/ipad/compare/

Hello, i already have an itunes account on my ipod and now im trying to download it on my computer after i did, i was trying to listen/download to a song and it said that i must authorize mmy computer, i have windows 8 computer and i think it is different

hello, i already have an itunes account on my ipod and now im trying to download it on my computer after i did, i was trying to listen/download to a song and it said that i must authorize mmy computer, i have windows 8 computer and i think it is different. please help me because i have looked this question up before and i couldnt do it.

If you are asking how to authorise your iTunes account on that computer, then you do so via the Store drop-down menu at the top of iTunes (pressing Alt-S should get the Store menu to appear) - this screenshot is from a Mac, but it should be fairly similar on windows 8 :

Urgent - An invoice which has been paid, route for approval again

Hi All,
Below is the what I am stuggling to sort.
Scenario - The invoice 6200382/1 was processed on 6 March 2009. It was approved on 23 March 2009 by Mr. DAVE F VENTURA and Mr. BENOIT M VERHAEGHE. The invoice was paid on 27 March 2009.It appears that the invoice has now again routed for approval, and was rejected on 17 April by Mr. DAVE F VENTURA. The rejection notification (attached) which Norma received, indicates that the invoice was rejected on 15 April 2009. How can an invoice which has been paid, route for approval again, and why is there a difference in the rejected dates as indicated on the approval history and the notification?
This has happened for the second time. I am unable to give a solution to this problem. Need help urgently.
Thanks,
--Sonia

Hi Sonia,
I am facing the similar issue just that the invoice was not rejected.It was paid and re-routed for approval.
Could you please let me know how you resolve this issue.

I kept a dual boot of windows 7 and mac os x lion in macbook pro. so, should i keep antivirus for windows 7? which is prescribable between bit defender(bd) and microsoft security essentials(mse)?does bd and mse un-installs easily?

i kept a dual boot of windows 7 and mac os x lion in macbook pro. so, should i keep antivirus for windows 7? which is prescribable between bit defender(bd) and microsoft security essentials(mse)?does bd and mse un-installs easily?

lower your font size unless you have difficulty
MS Security Essentials is excellent
Then again maybe time to investigate Windows 8 RP (which uses Defender)

HT201318 I had 40 GB for icloud backup already which I had paid $40 for already and I upgraded to 100. Shouldn't I only be charged $60 instead I was billed 100! How come?

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