HT201318 I upgraded my iCloud storage capacity for a higher tier and the device does not actually reflects said upgrade. How can this be resolved since my credit card was charged
I upgraded my Icloud storage capacity to a higher tier and my Iphone does not reflect the change although my credit card was charged and the device is nor properly backup. How can this be resolved?
It seems to take up to a couple of days for the upgrade to take hold, at least that's the experience of some users. Give it 24 hours before contacting apple.
For customer service issues, go here...
https://expresslane.apple.com/Issues.action
Similar Messages
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Shuffle play no longer works properly and the artwork does not match after iOS5 upgrade.
When I use shuffle play, my ipod touch stops playing after one or two songs and the artwork does not match the song.
i have what sounds like the exact problem; thought it might be related to a) my recent replacement phone, or b) my recent upgrade to OS 5.0.1
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HT4914 will I need to upgrade my icloud storage capacity to hold my entire music library?
Will I need to upgrade my iCloud storage capacity to upload my entire music library into the itunes match?
No. iTunes match does not use your icloud storage. Match scans your library to determine which tracks are matched or uploaded.
Jim -
After upgrading to iOs 5.1 the AV composite cable don't work, appear a message: the device is not compatible with iPad2, anyone else had this problem or have a solution for it?
Try a reset. Press & hold the Power and Home buttons together for 10+ seconds, ignoring the red power-off slider, until you see the Apple logo. It is safe to do, there should be no content loss. It is the same as rebooting your computer.
If that does not work, restore the iPad to the factory settings. -
When I try to share a project to theater I get the message Your Theater could not be opened.There was a problem reading your movies from iCloud and the project does not share. Can anyone help?
Set up iMovie Theater and iCloud
In order to take full advantage of the capabilities of iMovie Theater, you must be signed in to iCloud. If you are signed in to iCloud, movies and trailers shared to iMovie Theater are automatically uploaded to iCloud. You can also turn off automatic uploading, and upload just the movies and trailers you want, or delete individual movies and trailers from iCloud. For more information about the Theater, see iMovie Theater overview.
If you sign out of your iCloud account on your Mac, all iCloud movies disappear from the Theater, but they are not deleted; the movies reappear when you sign in again. If you ever run out of space in iCloud, an alert icon appears in the top-right corner of your movie, indicating that you can’t upload new movies. For more information, click the icon. After you upgrade your iCloud storage or clear space, your movies automatically appear in iCloud again.
Hide
Set up automatic iCloud uploading
Choose Apple menu > System Preferences, and click iCloud.
Make sure you’re signed in, and then select the Documents & Data checkbox.
Click the Options button next to Documents & Data.
Make sure the iMovie checkbox is selected.
In iMovie, choose iMovie > Preferences.
Select the “Automatically upload content to iCloud” checkbox.
To turn off automatic uploading, deselect the checkbox. -
I have forgot my Iphone passcode. Itunes will not let me restore it, i do not have icloude,or find my iphone,and the closest itunes store is 4 hours away how can i unlock, or reset my phone?
Try this:
Placing your device into recovery (DFU-Device Firmware Upgrade) mode:
Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.
1. Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the
other end of the cable connected to your computer's USB port.
2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds
until the red slider appears, then slide the slider. Wait for the device to turn off.
* If you cannot turn off the device using the slider, press and hold the
Sleep/Wake and Home buttons at the same time. When the device turns off,
release the Sleep/Wake and Home buttons.
3. While pressing and holding the Home button, reconnect the USB cable to the
device. The device should turn on. Note: If you see the battery charge warning,
let the device charge for at least ten minutes to ensure that the battery has some
charge, and then start with step 2 again.
4. Continue holding the Home button until you see the "Connect to iTunes" screen.
When this screen appears you can release the Home button:
5. If necessary, open iTunes. You should see the following "recovery mode" alert:
6. Use iTunes to restore the device.
If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
Additional Information:
If you have a problem getting into recovery mode then try: RecBoot: Easy Way to Put iPhone into Recovery Mode.
Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information. -
I have a desktop mac operating on Mac OSx 10.4.11 and the system does not recognize my iphone and I am unable to upgrade to the newest itunes version. What do I need to do?
Backup first
It is always best to have a full bootable backup before you upgrade. If you fail to do this you will be unable to return to this OS if you decide you don't like the new OS. Also there is a slight chance that an install could lose everything on the Mac. The backup must be to an external hard disk. Preferably use Carbon Copy Cloner to make a bootable backup of the whole disk.
Erase before the install
Once you have a bootable backup on an external disk it is best to erase the internal disk with the new installer DVD before you install.
During the install
Preferably do not import any data or preferences from earlier OSs during the install process as this can reintroduce bugs.
OS numbers and names
OS X 10.4.x - Tiger
OS X 10.5.x - Leopard
OS X 10.6.x - Snow Leopard
OS X 10.7.x - Lion
OS X 10.8.x - Mountain Lion
More about Macs
The Apple History site has specifications for every Mac ever produced: http://www.apple-history.com/
Upgrade to Leopard
Those wishing to upgrade to Leopard should be aware that install disks can be expensive unless you contact Apple. Details: http://lowendmac.com/deals/best-os-x-leopard-prices.html Standard Leopard installers impose several hardware limitations including speed and RAM size but all these restrictions can be overcome. Google for details. Leopard works well at 500 MHz with 1 GB of RAM and many happy users have less than this.
Upgrade beyond Leopard
OSs beyond OS X 10.5.8 require an Intel processor. If in doubt check this: Click the apple at the top left of your screen and select 'About this Mac'. This will give you your OS number. Then click 'More Info' to see which processor you have. If it says PowerPC you cannot upgrade to Snow Leopard and above. If you have an Intel Mac it is well worth upgrading to Snow Leopard now and then considering other options after that. You can buy Snow Leopard here: http://store.apple.com/us/product/MC573Z/A
Upgrade beyond Snow Leopard
Information about upgrading Snow Leopard to Lion or Mountain Lion: http://store.apple.com/us/product/MD256Z/A
Important
Check that your Mac complies with any requirements. If you are not in the US you should use the Change Country link at the bottom of Apple pages. -
bought an iphone 5s from pawn shop and it has icloud lock and the device is not been blacklisted, how can i unlock it as i have no idea who the owner is of the device
Take it back to the pawn shop and ask for your money back.
You bought a brick. -
I have already reset my ipod shut it off as well. I have upgraded Itunes and the ipod does not want to show up on Itunes anymore. It used to before but now it doesn't. How do I solve my problem?
See:
iOS: Device not recognized in iTunes for Windows
I would start with
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
or
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
Run this to help if it identifies the cause
iTunes for Windows: Device Sync Tests
Have you tried on another computer to help determine if you have a computer or iPod problem? -
I'm trying to create a new apple account for my daughter's school ipad. She put in her bday incorrectly and said "does not meet age requirements". We went back and put in her correct date (over 13) and still says "does not meet age requirement". How do I fix this??
The old rule of thumb was to keep 10-12 GB free. Any lower than that and you will start to have trouble. I was very close to that for a long time and never had any complaints. Now, Lion "encourages" 20% free space (on my newer 250 GB drive) so I try to keep it with more than 50 GB free.
Do you still have the original memory in that machine too? The metal plate you have to remove in the battery compartment also provides access to the RAM. Your machine will take 2 GB of RAM, possibly 3. You definitely want to max that out too.
Regardless, you definitely need a new hard drive. When Apple switched to PC components, they had to take a quality hit. These 2.5" notebook hard drives are not very reliable. I'm surprised your hard drive hasn't died by now. I usually get a new hard drive with every major OS upgrade. A $ 50 investment every couple of years is no big deal.
Unfortunately, you (and I) suffer from being an early adopter in 2006. Those 32-bit machines only accept 2 GB RAM (maybe 3) and are only 32-bit so they can't be upgraded to Lion. Because of this limitation, you won't see as dramatic an improvement as you would with a 2007 machine. If you run more than a couple of applications, your hard drive is always going to have to be doing some VM work. My 2006 machine has even lost its bluetooth. I gave it to my brother. My very similar 2007 Macbook is still running great.
So, you must get a new hard drive because your old one is likely on death's door. If you don't have at least 2 GB - get it. If you can't afford a new machine, you might want to consider an SSD. That might help mitigate your RAM limitations. You can spend from $ 100 to $ 350 and get a dramatic speed improvement. -
Hello I upgraded my iPhone to version 6.1 and the device does Hfalhsl iPhone and it stuck on can not start the iPhone
Find an answer somewhere else or buy a new phone.
You can not get help here for a hacked/jailbroken phone. -
Hello I upgraded my iPhone to version 6.1 and the device does Hfalhsl iPhone and it stuck on can not start the iPhone
Find an answer somewhere else or buy a new phone.
You can not get help here for a hacked/jailbroken phone. -
I had forgot my icloud id and the security questions given to it also now how can i get my icloud id plzz anyone can help me
If you've forgotten your Apple ID, go to iforgot.apple.com
Also:
How to reset your Apple ID security questions.
Go to appleid.apple.com, click on the blue button that says 'Manage Your Apple ID'.
Log in with your Apple ID and password. (If you have forgotten your Apple ID password, go to iforgot.apple.com first to reset your password with a password recovery email)
Go to the Password & Security section on the left side, and click on the link underneath the security questions that says 'Forgot your answers? Send reset security info email to [email]'. This will generate an automated e-mail that will allow you to reset your security questions.
If that doesn't work, or there is no rescue email link available, then click on 'Temporary Support PIN' that is in the bottom left side, and generate a 4-digit PIN for the Apple Account Security Advisor you will be contacting later.
Next, go to https://getsupport.apple.com
(If you see a message that says 'There are no products registered to this Apple ID, simply click on 'See all products and services')
Choose 'More Products & Services', then 'Apple ID'.
A new page will open.
Choose 'Other Apple ID Topics', then 'Forgotten Apple ID Security Questions'.
Click the blue 'Continue' button.
Select the contact option that suits your needs best. -
It's so annoying!! I have created a new Apple ID but after I click verify it just goes back to the previous page!!! It''s really frustrating I have tried for more than 4H, and the problem is not about the apple ID. I can download apps with the apple ID, which means IMessage is the problem! I restarted my iPad, I logged in and out of the apple ID in the store, AND YET IT STILL WON'T WORK, PLEASE HELP!
Hi Vmanfromusa!
It sounds like you are having an issue with activating your iMessage app on your iPad. An article outlining some troubleshooting steps for this issue can be found here:
iOS: Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/ts4268
Thanks for using the Apple Support Communities. Have a good one!
-Braden -
I have a new iPad. I am using Comcast as my email provider but when I send a message, it pulls up the facebook email addresses for my contacts instead of the addresses stored in my comcast account. How can I get rid of the Facebook email addresses? The comcast addresses are stored in the comcast (xfinity) app. I do not use the "mail" or "contacts" apps ....I go straight to comcast (xfinity). I wish I could start over!!! thanks.
iPadI could be wrong, but it sounds like Facebook imported to your contacts. I have the Xfinity app on my new ipad, too, but none of my stored contacts from the online version are showing, only what I manually entered into the iPads contacts are there. When I did add the FB app, I did not grant it permission to push and pull from my ipad (not a fan of FB knowing every detail about me), so that may be where our difference lies. You could try to open the app and change your privacy settings, or delete it and then reinstall without granting permissions to integrate.
I'm sure someone here with a lot more knowledge then me can probably diagnose your issue better, though. Good luck!
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