HT201320 PLEASE HELP - I changed my email password on my computer...the email is also on my iPad...I can log on the computer with the 'new' password, however, the iPad is not allowing me to log in. I continue to get the incorrect password message. Pleas

PLEASE HELP - I recently changed my email password on my computer...the email is also on my iPad. I can log on the computer with the 'new' password, however, the iPad is not allowing me to log in. I continue to get the 'incorrect password' message. Please advise.

I'm sorry you're having issues with your e-mail account on your phone Rusty1112. Let's figure out what's going on. First, please try deleting account/information again and then restart phone. When phone is back on, try adding e-mail account again, and be sure you're entering exactly as you set up, meaning its case-sensitive. If you're still getting same error, please let us know and let us know what e-mail account it is, Yahoo, AOL, MSN, etc.
Thank you,
VanessaS_VZW
Follow us on Twitter @VZWSupport

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New itouch user here, We had a wireless connection with a password all set up but we couldn't remember the password meanwhile there are other connections around us but locked. So i decided to make a new one yet it still will not allow to go on safari HELP

new itouch user here, We had a wireless connection with a password all set up but we couldn't remember the password meanwhile there are other connections around us but locked. So i decided to make a new one yet it still will not allow to go on safari after i type in the password PLEASE HELP ive turned on and off etc

My guess is that the security settings on your router and iPod do not match.
For a test, change your router so there is no security. See if you can connect and get to the Internet. If that works, set up the router with security and use the same settings for the iPod.

HT4623 Downloaded new IOS, but it will not allow me to log into iCloud, no matter how many times I reset my password. Please help.

I downloaded the new IOS, but it will not allow me to log into iCloud. I even tried resetting my password, but it does not recognize me. Please help. Thanks.

I'm having the same issue. I went through the apple website to reset my password, and it was no problem, even let me update my email address and apple id, but my iphone is still not accepting what I know the password is, so I can't delete it, or change the apple id information.

HT4623 please help - installed IOS7 and now I am having problems playing Words Free on my Iphone. It gives me a pop up telling me to connect to ITunes but will not connect. Cannot get out and have to continually shut down my phone and start over.

please help - installed IOS7 and now I am having problems playing Words Free on my Iphone. It gives me a pop up telling me to connect to ITunes but will not connect. Cannot get out and have to continually shut down my phone and start over.

Hi, jeantwin.
Thank you for visiting Apple Support Communities.
The steps in the article below may help you resolve the issue with push notifications.
iPad and iPod touch: Unable to use YouTube or Push notifications
http://support.apple.com/kb/ts3305
If the issue persists, try signing out of your Apple ID and then sign back in.
iOS: Changing the signed-in iTunes Store Apple ID account
http://support.apple.com/kb/HT1311
Cheers,
Jason H.

HT1386 my iphone does not sync with itunes on my second authorized computer, please help. i changed the first authorized computer in May 2012 and have been using the second authorized computer since then but it cannot sync - please help!!

my iphone does not sync with itunes on my second authorized computer, please help. i changed the first authorized computer in May 2012 and have been using the second authorized computer since then but it cannot sync - please help!!

"I was thinking I would just connect my iPhone and all of my music and other stuff would transfer to the new computer. "
Not true. The music and pic sync is one way - computer to iphone. The only exception is itunes purchases. Without syncing: File>Transfer Purchases
You really should transfer everything from the old computer, or your backup copy of your computer. Since you do not have access to the old computer, then use your backup copy of the old computer.
If for some reason you have failed to maintain a backup copy of your computer ( not good), then you would have to transfer itunes purchased as described earlier. Any other itunes content would be lost.
You can e-mail photo library pics to yourself, but they will not be of the original quality.
Before syncing, enter at least one unique contact and calendar entry on the computer. When you first sync, then you should get the option to merge the data.

My MacBook Pro will not allow me to log in at the user screen. It sits frozen and will not prompt me to input my password.

My MacBook Pro will not allow me to log in at the user screen. It sits frozen and will not prompt me to input my password.

If the normal restart doesn't work, and you restart on the recovery hard drive, from the choices of things to do window that appears, select Terminal, and in the Terminal window type: resetpassword and then press enter. You will have a window with the users to choose from to reset the password. Select the one you want and you will be able to reset the password, double entry of course.

TS1814 I'm trying to update iTunes software, but when I go to Help/Check for updates, I continue to get the message: "The iTunes update server could not be contacted. Please check your Internet connection or try again later." Is there another way to upda

I'm trying to update iTunes software, but when I go to Help/Check for updates, I continue to get the message: "The iTunes update server could not be contacted. Please check your Internet connection or try again later." Is there another way to update?

Try updating using an iTunesSetup.exe (or iTunes64Setup.exe) installer file downloaded from the Apple website:
http://www.apple.com/itunes/download/

HT201240 Please Help me change my Mac Os X password!

I have no account app in my system preferences. Therefor there is no way I know to change my account password. Please Help!

Changing or resetting an account password
When you say you
I have no account app in my system preferences. Therefor there is no way I know to change my account password.
Is the icon pictured below missing from your System Preferences?
If that is the case, I'd try this.
1. With System Prefernces closed, locate the file;
~/Library/Preferences/com.apple.systempreferences.plist
and trash it.
Restart your Mac.

When opening iTunes I continue to get the same messages, 'The program can't start because AVFoundationCF.dll is missing' and 'iTunes was not installed correctly. Error 7 (Windows error 126)' I've uninstalled, reinstalled many times - nothing! help please.

When opening iTunes on my new Windows 7 PC I continue to get the same messages, 'The program can't start because AVFoundationCF.dll is missing' and 'iTunes was not installed correctly. Error 7 (Windows error 126)' I've uninstalled and reinstalled many times to no avail, even tried it on a different user account and still nothing. I recently installed Panda Internet Security 2012 (about 12 days ago), initially iTunes worked fine as usual but within the last few days I've been unable to open it with the same messages appearing. I've read through some of these pages and tried everything that's been advised, uninstalling and reinstalling while internet and laptop security is swithched off, downloading tools to completely remove anything related to iTunes, tried it in Safe Mode, nothing has worked. I've also noticed that in the start menu when I click on iTunes, it says '(empty)' where it should have the logo and ability to start the program, does this mean it doesn't download + install properly each time I've tried? Any help would be enormously appreciated.

Doublechecking. Have you also tried the following user tip?
Troubleshooting issues with iTunes for Windows updates

Whenever i try to download a rather large file i continue to get the "could not read source file" error. Tried new profile, uninstalling and looking for the compreg.dat file to delete nothing is working. Please help

whenever i try to download a rather large file i continue to get the "could not read source file" error. Tried new profile, uninstalling and looking for the compreg.dat file to delete nothing is working. Please help

Did you reinstall CS3 after CC?
For that matter, doing an in-place upgrade on the OS is always a gamble with Adobe programs. Reinstalling all the versions you need, in order, would probably solve your problem.
And you shouldn't need to save as IDML after opening the .inx in CC.

Wife's Mac Book Pro locked up will not allow her to log on, it froze up on her so she did a hard shut down by holding power button until it shut down. Will power up but not allow her to log in on the log in screen. Any suggestions?

Wife's Mac Book Pro locked up. She shut it down by holding power button unitl it shut down, when she powers it up now it will not allow her to log in on the log in screen. Any suggestions?

Reinstalling Lion/Mountain Lion Without Erasing the Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
Reinstall Lion/Mountain Lion: Select Reinstall Lion/Mountain Lion and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.

TS1702 My iMessage is only allowing me to select messages to be sent and received from my email. If my number is an option, but it will not let me select my number, how do I get the iMessages to be sent to my number and not my email?

My iMessage is only allowing me to select messages to be sent and received from my email. If my number is an option, but it will not let me select my number, how do I get the iMessages to be sent to my number and not my email?

Try ejecting your iphone from iTunes and then close iTunes. Now retry. Hope this helps.

Windows thinks my itouch is a camera and itunes says this ipod can't be used because the software isn't installed - reinstall itunes. i've done that and continue to get the same error. can someone please help?

windows thinks my itouch is a camera and itunes says this ipod can't be used because the software isn't installed - reinstall itunes. i've done that and continue to get the same error. can someone please help?

(apologies for barging in, lllass.)
Let's try a standalone Apple Mobile Device Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of why it's not installing under normal conditions.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/download.htm
Right-click the iTunesSetup.exe (or iTunes64setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleMobileDeviceSupport.msi (or AppleMobileDeviceSupport64.msi) to do a standalone AMDS install.
(If it offers you the choice to remove or repair, choose "Remove", and if the uninstall goes through successfully, see if you can reinstall by doubleclicking the AppleMobileDeviceSupport.msi again.)
Does it install (or uninstall and then reinstall) properly for you? If so, does your device connect without that message now?

Hi, I need someone to help me change the login screen. The computer I have is a macbook, its second hand and probably around 3-4 years old. The previous owner had the login screen has a lego or something. Could someone please help me change this??

Hi, I need someone to help me change the login screen. The computer I have is a macbook, its second hand and probably around 3-4 years old. The previous owner had the login screen has a lego or something. Could someone please help me change this??

computerilliterate52 wrote:
hi all, i hope someone is very computer litterate about java that is i have a dell 2400 pc windows xp 2, well since msn isnt downloading anymore java updates we all have to download a compatible one to our computer i use explorer and i can play www.iwin.com online games, yet when i go on to the msn browswer it wont load the games all i see is it just trying to load and load nothing said and nothing done. what could be wrong it works on ie and not msn browser? i have zone alarm, i have avg spyware tester and spyblaster, but i thought it may of kept me from downloading all this yet it worked on IE please help and i dont have flash player either it wont seem to work any and i mean any help is welcome.i tried to change the browser settings and did all that stuff i am on broadband DSL and they dont seem to know they say that isnt there job its msn's so i asked them and they said no it is quest broadband since i am with them i just get the run around i have IE 6.0 ihave java plug in 1.4.2. o3 yet it says not verified, i have java 1.6.o o1 i have java plugin 1.6.0 01 i have that twice ? dont know why. and java envirinmemet i have the right stuff cuz like i said it plays or works on explorer not msn browserer bar. i see no picture's in center of the page as it tries to load it is a blank page any help thank you i have been trying going on 3 weeks now thanksI agree with the other posters; try Firefox. It sounds like a bit of a mess and what you may need is an onsite PC tech to do some maintenance on your PC.
Also, learning to properly use punctuation (particularly periods) might not be a bad idea. As it is, your post was very hard to read.
Good luck!

My screen will not allow me to log in " User profile servc failed the log "

my screen will not allow me to log in it states " User profile servce failed the log in. User profile can not load"
This question was solved.
View Solution.

Hi,
You could try the following.
Shut down the notebook. Tap away at f8 as you start the notebook to enter Windows Recovery Console. Use the arrow keys to select Safe Mode and hit enter. If windows will load in this mode, from the Start Menu, click All Programs, click Accessories, click System Tools and launch System Restore. Pick a restore point at least 24 hours before the log-on issue and then proceed with the restore process. When complete, Windows will reboot as normal so check if you can now log in correctly.
Another option if the above does not help is as follows.
Shut down the notebook. Tap away at f8 as you start the notebook to enter Windows Recovery Console. Use the arrow keys to select 'Start Using Last Known Good Configuration' and hit enter.
Regards,
DP-K
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****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
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HT201320 PLEASE HELP - I changed my email password on my computer...the email is also on my iPad...I can log on the computer with the 'new' password, however, the iPad is not allowing me to log in. I continue to get the incorrect password message. Pleas

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