My MacBook Pro will not allow me to log in at the user screen. It sits frozen and will not prompt me to input my password.

If the normal restart doesn't work, and you restart on the recovery hard drive, from the choices of things to do window that appears, select Terminal, and in the Terminal window type: resetpassword and then press enter. You will have a window with the users to choose from to reset the password. Select the one you want and you will be able to reset the password, double entry of course.

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Wife's Mac Book Pro locked up will not allow her to log on, it froze up on her so she did a hard shut down by holding power button until it shut down. Will power up but not allow her to log in on the log in screen. Any suggestions?

Wife's Mac Book Pro locked up. She shut it down by holding power button unitl it shut down, when she powers it up now it will not allow her to log in on the log in screen. Any suggestions?

Reinstalling Lion/Mountain Lion Without Erasing the Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
Reinstall Lion/Mountain Lion: Select Reinstall Lion/Mountain Lion and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.

Can i erase my stolen macbook pro with find my mac even if it states the device was locked on a specific date (not by me) after being stolen?

Can i erase my stolen macbook pro with find my mac even if it states the device was locked on a specific date (not by me) after being stolen?

Barry, the other stolen computer, my IMac does not show me a locked on such and such date, but simply says offline. I set that computer to erase when it goes online and notify me when it is found, and to play a tone and play a message that the police are on their way!

HT4910 My iCal has frozen after I tried to paste info from an email into a reminder. I get a "server reports an error" message with what I tried to paste in the box. Calendar is frozen and will only close by forcing it. Any help?

My iCal has frozen after I tried to paste info from an email into a reminder. I get a "server reports an error" message with what I tried to paste in the box. Calendar is frozen and will only close by forcing it. Any help?

Did another window open with the pasted information? If so, try hitting "enter/return" key and "delete" key at the same time. That should get rid of the current action on the ical, the extra window should go bye-bye, and all should be fine with the world.

I have files that say they are missing or offline. I have checked all my folders off of lightroom and they can not be found. I have used the ? mark settings to find and still not found. I can see the images on lightroom so they have to be in my system som

I have files that say they are missing or offline. I have checked all my folders off of lightroom and they can not be found. I have used the ? mark settings to find and still not found. I can see the images on lightroom so they have to be in my system some how. How can I retrieve these images? Is there a re boot for lightroom? Need help ASAP!

You have probably moved the files outside of Lightroom. The images you see in LR are previews that were made before you moved the files.
Do a search for the files/folders using your computers operating system. (Explorer/Finder)
Once you have found them, you can point LR to the right location.

My MacBook Pro won't allow me to install Mavericks because "The disk cannot be used to startup your computer"

I had this same problem when I tried to install Mountian Lion. I already tried changing my partitions and it wont let me because of something about my filesystem verification failed. I have no idea what to do. Help!

AishaniKumar,
which model MacBook Pro do you have? If you click on the Apple menu, hold down the Option key, and then click on “System Information…”, a new window will appear. Which Model Identifier is shown in the Hardware Overview of that window?

How can I transfer data (iTunes/iPhoto) MacBook Pro (Late 2011) to my brand new iMac 27" - Apple Support couldn't help me and did not make the promised call-back

I have a late 2011 MacBook Pro 13" and bought a brand new iMac 27" last week.
I tried to transfer data (musdic & photos) via Thunderbolt, but i did not run, my system always
tries to transfer data via WLAN, but that would last more than 80 hours.
I tried to get some help from the Apple Support, but unfortunately they couldn't help me.
A promised call-back from the next higher support-level has not been done.
Does anybody know what the problem might be.
The Thunderbolt-cable is brand new.

Instead of using Migration Assistant, the best way is to use the Target Disk Mode, so you will save headaches (Migration Assistant creates a new user with the transferred data).
To do this, just connect both Macs with the Thunderbolt cable, and then, start the MacBook Pro holding the T key, so a Thunderbolt or FireWire icon should appear on the display. After that, go to the iMac, open Finder, and the hard drive of the MacBook Pro will appear on the Finder sidebar as an external drive, under "Devices". Just access to it, go to the folders with your iTunes and iPhoto libraries, and copy them to the iMac

My iphone will not turn back to main screen it is frozen and can not get to go back

my iphone will not get out of a locked function. The phone at the bottom where you usually slide to unlock in changing in Japanese, and other symbols. As well as I can not see anything or turn the phone on when unplugged. after the screen has done the Japanese thing it acts like it needs to be plugged into computer to download itunes and states that it needs itunes to be restored. Once I plug it into computer it only shows apple screen. Any help?

Try forcing a reboot on your iPhone. Hold down the Home button and Sleep button simultaneously for about ten seconds. Ignore anything the phone does and do not release until the screen goes dark and you see the Apple symbol. If your iPhone still wants to connect to iTunes, do so and see what happens. If there is still a problem, click Restore on your iPhone's summary page in iTunes. First restore from backup to try and preserve your content, but if this fails, you may have to restore your iPhone as new and manually set it up again. Good luck!
Russell

I tunes will not open any. I have downloaded the program, at least 5 times and still not open.

When you double-click the shortcut icon on the computer i tunes download it for 1 second and does not do anything after that. I've tried to open i tunes, the system administrator, but not any result. What can I do?

gaah. i think you and your brother have correctly diagnosed the problem.
there's a Qoologic variant that has been causing "error-less" itunes launch failure since late October. it's associated with the "license screen flash" symptom. it also drops randomly-generated-4-and-6-letter-name startup items in people's PCs.
Ewido and AdAware have typically been getting rid of it for people, so it's a bit disturbing that they aren't touching it in your case. however, we also have a "manual" removal technique that has been working for people. let's see if Dave's technique works for you:
Dave’s manual removal technique for the Qoologic variant
keep us posted.
love, b

Revel mobile is set up and working on three devices. Elements 12 on PC will not allow me to log in to download mobile albums. Error message indicates can not connect to server. No connectivity issues are occurring on browser. Why is this happening?

unable to log in to download mobile albums in elements 12. Three mobile devices are synced on Revel but can not access them through PC, Elements 12. Error indicates cannot connect to server. No issues with the browser as am able to connect directly to help from Elements. Why the Error?

Hi,
Are you on PSE12 or PSE12.1?
Is some external USB device plugged in to your system while trying logging in?
Thanks
Andaleeb

Why is the cursor not allowing me to use clip art. It's just continually spinning and is not going back to normal.

microsoft office word/powerpoint is not responding, the cursor just keeps on going round and round, i cannot exit it.

What is your iPhoto version?
For Photo Stream you will need at least iPhoto 9.2.1 for compatability with iCloud. Are you still running iPhoto 8?
Regards
Léonie

I have one website that the download box just sits there and does not do anything. This website requries this download everytime I log in! HELP!

this is a work website so i cant release the URL but need to know how to "force" it to download

Idem on brand new ipad air 16gb, simply does nothing when exporting. Everything else just workshop fine. 50mb mp4 video, adder subtitles. Out of all exporting options only iTunes seems to work, but after reinstalling even that save was lost. So I decided to purchase perfect video.... Guess what... Idem!! General ios problem?? Or am I overlooking things? Am new i-user. Please help.

My screen will not allow me to log in " User profile servc failed the log "

my screen will not allow me to log in it states " User profile servce failed the log in. User profile can not load"
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View Solution.

Hi,
You could try the following.
Shut down the notebook. Tap away at f8 as you start the notebook to enter Windows Recovery Console. Use the arrow keys to select Safe Mode and hit enter. If windows will load in this mode, from the Start Menu, click All Programs, click Accessories, click System Tools and launch System Restore. Pick a restore point at least 24 hours before the log-on issue and then proceed with the restore process. When complete, Windows will reboot as normal so check if you can now log in correctly.
Another option if the above does not help is as follows.
Shut down the notebook. Tap away at f8 as you start the notebook to enter Windows Recovery Console. Use the arrow keys to select 'Start Using Last Known Good Configuration' and hit enter.
Regards,
DP-K
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Microsoft MVP - Windows Experience

Which macbook pro should i buy if i use finalcut7?the i5 or i7?

which macbook pro should i buy if i use finalcut7?the i5 or i7?

Either one will do the job. The more powerful the CPU, the faster it will perform. I suggest that if the budget is tight, go for the i5, if not go for what the bank account will allow.
It is nice to have a fast CPU, but they are not essential to the overwhelming applications that most people use, especially in a non-vocational context. On this forum there are the 'speed freaks' who will tout the virtues of faster CPUs, yet most have never compared two MBPs side by side and experienced the differences of real world results.
Ciao.

How can i fix my laptop. It does not allow me to log in.

I have a problem with my macbook. It does not allow me to log in. What can I do to resolve this problem?

Knowledge46 wrote:
I have a problem with my macbook. It does not allow me to log in.
Can you describe exactly what happens and any messages you get when you attempt to log in?
cornelius

My MacBook Pro will not allow me to log in at the user screen. It sits frozen and will not prompt me to input my password.

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