HT201328 How do I unlock phone when approved if I no longer have original sim?

I have an old 3g that a family member has been able to use with a prepaid account but when she wanted to change she was told phone had to be unlocked.  We no longer have original SIM chip. and even though approved for unlock we cannot complete.  What now?

If you have received notification from the carrier that the unlock has been set up, what happens when you restore the phone as new in iTunes with any available SIM in it?  You should simple see the message at the end of the process congratulating you for successfully unlocking your phone.  If you do not see that, then post back with what does happen in iTunes when you try a restore.

Similar Messages

  • HT1222 how to unlock phone when it is disabled....

    how to unlock phone when it is disabled....

    Once the Device is asking to be Restored with iTunes... it is too late to save anything... and you must continue with the Recovery...
    See Here  >  http://support.apple.com/kb/HT1808
    You may need to try this More than Once...  Be sure to Follow ALL the Steps...
    After you have Recovered your Device...
    Re-Sync your Content or Restore from the most recent Backup...
    Restore from Backup  >  http://support.apple.com/kb/ht1766

  • TS1814 I have an iPhone 3GS and was trying to restore it. Now it won't let me activate my phone and my itunes tells me I have no SIM card inserted when I do. Any ideas on how to get it working again?? I'm dying without it!

    I have an iPhone 3GS and was trying to restore it...
    Now it won't let me activate my phone and my itunes tells me I have no SIM card inserted when I do.
    Any ideas on how to get it working again?

    This means that the phone was previously hacked to carrier unlock (unauthorized unlock), and when you restored, the hack was removed and it became re-locked to its original carrier.  It will now accept a SIM card only from that carrier.
    Your only option is to contact the carrier it's locked to and enquire if they will provide authorized unlocking.  Not all carriers will unlock and those that do usually have requirements and qualifications - i.e. you have to be a current or former customer in good standing.

  • HT5163 I keep getting No Service when trying to connect my unlocked phone to a new carrier. I know the SIM card works so it is an iPhone or AT&T issue.

    I keep getting No Service when trying to connect my unlocked phone to a new carrier. I know the SIM card works so it is an iPhone or AT&T issue. Can anyone help me with this please?

    You must complete the unlock process with the ATT SIM in the phone. Follow the directions you received with the email saying that your unlock was approved.
    At the end of the process you should have gotten an message saying that your phone was succesfully unlocked.

  • How do I unlock ipod when it is not being recognized by computer and itunes

    How do I unlock ipod when it is not being recognized by computer and itunes?

    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                         
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: How to back up     
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        

  • HT4623 Bought Iphone Off of craiglist and it is not an att product  the iphone had a gci sims card in it . How do i unlock phone and change carriers

    Bought Iphone Off of craiglist and it is not an att product  the iphone had a gci sims card in it . How do i unlock phone and change carriers

    You contact the carrier it is locked to.
    Unfortunately, if it's actually a GCI phone, they do not offer unlocking.

  • How to turn on phone when u don't have it

    How to turn on phone when u don't have it

    With iOS 7, if you have Find My iPhone enabled, then Activation Lock is automatically enabled as well.  This means that unless you remove the device from Find My iPhone remotely, or the other person knows your Apple ID & password, they will not be able to use the device.

  • How do I unlock phones pass code if I have forgotten the code?

    How do I unlock phones pass code if I have forgotten the code?

    connect it to your normal itunes/computer and restore it as new.

  • I bought the company unlocked phone from apple store Canada. It was originally loaded with software 4.2 and was working fine here in SaudiArabia.  Yesterday I updated with IOS 5.0.1.  Now it is showing that sim is not valid.  The same sim works in other p

    I bought the company unlocked phone from apple store Canada. It was originally loaded with software 4.2 and was working fine here in SaudiArabia.  Yesterday I updated with IOS 5.0.1.  Now it is showing that sim is not valid.  The same sim works fine in other phones.

    Here's and update on my problems and here are are some screen shots of the types of problems I've been having since the v5.0.1 update. Keep in mind these are native apps and I have tried the rebuild phone crap many times, nothing helps.
    This is screen shot of a what happened when I tried to use my camera one day, both the front and back cameras were all black. I had to power cycle the phone to get rid of this problem. The cameras appeared to be working correctly, I could focus and zoom but it was all black.
    Here is an image of what happened when I searched for something in a map. This is after I picked the choice I wanted, the keyboard disappeared but the list didn't. I had to force close the app and restart it for this problem to go away. Who knew five bars on ATT was possible.
    And finally this is the messaging app, although you would not know it. I had to return to home screen (after a long pause for it to process the button push) and return to the messaging app. This happens all the time with the messaging app and the notifications sounds drive me crazy. If  i'm using the phone, say browsing the web and I get an incoming message its almost 100% of the time the messaging app will screw up. The sound will play at the wrong time or not at all, message will show up in notifications and diasapear in message app or Ill have a problem like this:

  • How do you unlock ipads if ur forgotten ur password. i have plugged it into my comp and it says cant connect ipad is locked

    how do you unlock ipads if ur forgotten ur password. i have plugged it into my comp and it says cant connect ipad is locked

    Try and force the iPad into Recovery Mode
    1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
    2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.
    3.While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
    4. Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears, release the Home button. iTunes should alert you that it has detected a device in recovery mode. Click OK, and then click Restore to restore the device.
    Note: Data will be lost. You may have to repeat the above many times.

  • How do you unlock an ipad mini so you can use an overseas sim card, how do you unlock an ipad mini so you can use an overseas sim card

    how do you unlock an ipad mini so you can use an overseas sim card, how do you unlock an ipad mini so you can use an overseas sim card

    iPads are not "locked". Get an iPad data plan and sim card from a local provider and connect to their 3G/LTE service.

  • How do I unlock my ipod touch, if I don't have access to the computer which it was originally sync'd?

    How do I unlock my ipod touch, if I don't have access to the computer which it was originally sync'd?  I sync'd the touch with a company computer at a my previous employer.  Any ideas?

    If you can't remember your password then have you tried getting it reset via http://iforgot.apple.com ?
    If you can't get it reset via that then try contacting Support in your country and see if they can reset it for you : http://support.apple.com/kb/HT5699

  • HT201407 how to activate old 3gs if you dont have original sim and it is 3 years old phone?

    hi i get old iphone 3gs with serial:86012TPT3NP and now after update to 6.1.3 cant activate it because i dont have original sim.i need to know if apple unlock this device after conctract end or not.Iphone is 3 years old.
    b.r jernej

    Apple cannot unlock iPhones themselves. You must contact the cell carrier to whom the iPhone is locked and ask about their requirements for unlocking and if you qualify arrange the unlocking through the carrier. You will need a valid SIM, either from the original carrier or another carrier, to complete the unlock.
    Regards.

  • I have hp 430 laptop,how can i re install the windows 7, if i not have original window on my laptop

    I have hp 430 laptop,how can i re install the windows 7, if i not have original windows on my laptop. i have oem number,
    But i have troubol to finishing installation of window.

    Originally the Notebook will have the Recovery Partition and that would give you an option to create a set of Recovery Disk. If you have not created those Recovery Disks when the Notebook was in working condition we cannot do that right now
    As of now if you need to recover your Notebook with the new Operating System you can check if the Recovery Partition is in a working condition or not, If yes you can easily recover/restore your Notebook
    If Recovery Partition is corrupted
    You need to call HP Technical Support and request for a set of Recovery Disks , So you can recover/restore your Notebook at the earliest
    OR
    You need call up Microsoft and purchase an Operating System with the License Key, So you can recover/restore your Notebook at the earliest
    I strongly recommend you to Contact HP Technical Support over the Phone for further assistance without any delay
    Hope this helps, for any further queries reply to the post and feel free to join us again
    **Click the KUDOS star on left to say Thanks**
    Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
    Thank You,
    K N R K
    Although I am an HP employee, I am speaking for myself and not for HP

  • How can I deactivate an old computer that I know longer have?

    How can I deactivate an old computer that I know longer have? I own two computers and Adobe permits two computers on a subscription. However, when I bought my third new computer and didn't deactivate my old computer, I did not notify Adobe. Now, there is a message saying that I must deactivate the old computer to register the new computer. I don't know how to do this. Can anyone help?

    You cannot yourself deauthorize a computer that's not working or to which you no longer have access. You can authorize a total of up to five systems, so unless you've hit that limit it's probably not really important that you deauthorize your dead unit now. Once you reach five total authorizations, a button will appear in your iTunes Store account that will allow you to deauthorize all your systems, so that would at that time recover the now-useless authorization.
    If for some reason you really feel you need to deauthorize a system and you're not at the five-system limit, you can try contacting  the iTunes Store customer support department through their Contact form (follow the on-screen instructions)  and explaining the problem to them. They might be willing to clear your authorizations for you.
    Regards

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