HT201328 my niece had my phone and put a passcode on it and forgot the passcode now my phone is locked and I can't get any help to get it unlocked ....did it erase all my pictures when this happened it said after many wrong passcodes to sign in itunes wh
See: http://support.apple.com/kb/HT1212
There is an option in settings to erase the phone after 10 failed login attempts. If you had enabled this option then, yes, after 10 tries all of your content (including pictures) would be erased. You can recover them from the most recent backup you made of the phone, either in iCloud or on your computer.
Similar Messages
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I am not able to mail the photos from iPhoto. Its always saying that the email address it's not recognized. Another situation is that when I try to add my me account in the preferences account, doesn't recognize my @me password. Tks for any help! :-)
1. You did not get an error message telling you that your iPhoto library was getting full. You got a message telling you that your HD was getting full, right?
OS X needs about 10 gigs of hard drive space for normal OS operations - things like virtual memory, temporary files and so on.
Without this space your Mac will slow down as the OS hunts for space on the disk, files will be fragmented, also slowing things down, apps will crash and the risk of data corruption - that is damage to your files, photos, music - increases exponentially.
Your first priority is to make more space on that HD. Nothing else can be done until you do.
Purchase an external HD and move your Photos and Music to it. Both iPhoto and iTunes can run perfectly well with the Library on an external disk.
Your Library has been damaged from being run on an overfull disk.
How much free space on it now? -
the past few weeks my iphone 3gs is randomly telling me i need to plug it into iTunes and will not let me use my phone util i do. Then it makes me restore it all over again. This happens around once a day. why is it doing this?
Hi, beth.lau.gr.
Thank you for visiting Apple Support Communities.
I understand you have been experiencing issues with your iPhone restarting and showing you a blue screen. I wont be able to give you an exact answer as to why this is happening. However, this is the most relevant troubleshooting article for this issue. This article also provides options to reach out to us via phone for additional assistance.
If your iOS device restarts, displays the Apple logo, or powers off while you're using it
http://support.apple.com/en-us/HT203899
Cheers,
Jason H. -
Emergency! Please Help. I have an iPhone 4 with all my pictures from the vacation on it and I plugged into my computer and it sync'ed to my ipod. all of my pictures are gone. How do I get my pictures back?
If all you did was sync your phone, and if you haven't synced again since this happened, you can restore your phone from the backup that was created at the beginning of the sync process (camera roll photos are included in the backup). If you have synced again since this happened this backup has already been overwritten and your photos are lost. Also, if you restored your phone from the backup of your iPod, rather than just synced, then your photos are lost too.
If you have an intact backup that contains these photos, do the following:
Without connecting your phone, open iTunes on your computer and go to Preferences. On the Devices tab check "Prevent...from syncing automatically".
Connect your phone to your computer, right-click on the name of your phone when it appears in iTunes on the left sidebar and select Restore from Backup, choose your most recent backup to restore from.
When complete, you can go back to iTunes>Preferences>Devices and re-enable automatic syncing. -
Took pictures on new ipod. Did restore - lost all current pictures. Any way to get the others back?
Had Christmas pictures of family and friends. I'll be so sad if I can't them back.You should be importing all pics taken with the iphone to your computer regularly as you would with any digital camera, most especially before any update or restore.
If you failed to do this, then they are very likely gone.
You can try restoring from backup -
I have an Iphone 5 and downloaded the new ios7 and now my phone is locked. It says I need to enter a passcode. but I never had a passcode, and I can not get into my phone. Please help me...
Hi wutnoah,
Thanks for visiting Apple Support Communities.
See this article for a few different steps to try:
iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/HT1212
If you are able to begin the restore process, but it does not complete, this article can help:
Resolve iOS update and restore errors in iTunes
http://support.apple.com/kb/ts1275
All the best,
Jeremy -
when i call someone who already connected with another call it doesn't show any wating notification. why? it is very important. all other mobiles have this option. Please give me some solution.
Your iPhone can take multiple calls. If you answer your phone from one person or call someone and another call comes into you, you will hear a beep and if you pull your phone away from your ear, you will see that you can hang up the call with the 1st person or answer the 2nd call and then swap between the two.
I have no idea what you mean by you calling someone who is already talking to someone. I've never been able to see on my iPhone that someone I'm calling is already talking to someone else. -
Tried to install iOS 7 and it said I needed to connect my phone to iTunes, so I did and then it said my phone wasn't updated to the software now my phone isn't working! all it's doing is showing a iTunes logo with a charger thing under it and won't let me cancel or anything
After connecting your iPhone to the computer did you restore using the iTunes on your computer?
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When syncing my iPhone with my iPhone, I get a message that 2 items did not sync - use iTunes for help.
But I can't find any help information in iTunes at all, let alone when items are not syncing.
How do I figure out what is not syncing?Since it seems App related, I'm not sure what to offer you. I guess the only suggestion I have is for you to reboot your iPad and then try again. To reboot, hold the power and home buttons at the same time for at least 10 seconds (keep holding past the swipe to shut down bar if it appears) until the Apple Logo appears, then let go of both buttons and your iPad will restart. You won't lose any settings or data, so it's worth a shot.
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My iphone 4 does not register calls made to it. if i make a call from another phone, i can hear it ringing, but it does not register on the iphone. also, i do not get any messages when this happens. then after a day or two it decides to start working.
Clean iPhone charging port with clean dry toothbrush. See if better. If still problem clean charging port again with toothbrush and small amount of Isopropyl Alcohol.
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After clean install of Snow Leopard, Time Machine did not restore all files. When I try to restore these files I get "Not enough disk space" error. What do I need to do to get these important files back onto my Mac from my external hard drive??
Janet.b wrote:
About 3 years old...pretty dated now I guess. Am thinking I may just need to have it upgraded by a Mac tech.
For what the Apple Store's charge you can buy almost buy a new computer.
Just for giggles I brought my old laptop in for a drive upgrade and asked, they wanted $600 for a drive that only cost $120 at the time and it was a slow 5,400 RPM drive. The new Mac's of a similar make were going for $1000.
I did the drive replacement myself, got a faster drive of better quality for $300 instead.
Then another time I asked for a RAM upgrade from 4GB to 8GB, they wanted to charge $400 + $35 for the labor.
The same RAM is on Crucial.com for $90 and all I need is a 00 micro phillips screwdriver.
So you see what's going on here.
I think what you should do, if your out of warranty/AppleCare, is to call up the local PC tech guy who also does Mac's and have them fix you right up.
They can offer more personalized care which you need. Clone your old drive to the new and everything.
With Apple they are overworked at the Genius Bar and just place roadblocks so you buy a new machine instead.
For instance, all new iMac's now have proprietary drive software installed on the hard drives for heat monitoring. So now the only choice a user has is to bring their iMac into a Apple Store for a very expensive drive upgrade, which a person then decides the money is better spent buying a new machine. -
After upgrading to Aperture 3 I had to 'upgrade' all files. When this was done, there was an Aperture 3 library and the original Aperture 2 library. Are the two libraries identical and can I safely trash the Aperture 2 library?
If the upgrade completed successfully and you are running Aperture 3 on the converted library and you're sure all the images that were in the old library are in the new library then you could delete the Aperture 2 library.
However I'm the paranoid type and when it comes to deleting images I'm always hesitant. If you can fine a place to archive the old library that would be your a better option.
At a minimum I would keep the old library around for a month or so after switching to Aperture 3 just to make sure in case something pops up.
regards -
Hi I recently destroyed my iPhone 4, before replacing it I backed it up through iTunes... I restored my new phone from my old one's backup but not one single picture was copied.. Did I lose all my pictures or are they just hiding on my com?? is there a simple solution??? I thought I was doing everything right by backing up my old one first... now Im scared I lost everything including a lot of very important pictures.. PLEASE HELP!!
Restore from the backup!
You password: You have set it! It might be your passcode or you mioght have set it accidentally, so test all of the passwords you normally use. If you cannot get the password you backup is lost, but you can still sync your iTunes content. -
I updated my Apple Iphone 3GS this morning and now my charger will not work. I can use my boyfirends just fine but mine will not worl at all. Why is this and is there anything that I can do?
Something is wrong with your charger or cable.
If it works with another charger, then it is not the iphone -
i was using my bros account for icloud, he changed & forgot the pass now i want to sign out & put mine but i'm not able to do that and he couldnt recover bcz he did it long time ago and apple support are not sending a recovery email to his email... what shall i do now to sign out?
Tell him to contact the Apple account security team for his country and ask for assistance changing the password: http://support.apple.com/kb/HT5699. If his country isn't listed, he can try contacting iTunes store support by filling out this form: https://www.apple.com/emea/support/itunes/contact.html.
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