HT201342 3 of my email address show up as iCloud but my main address is not there

3 od my email accounts show up as have @icloud but my main address is not there

If you go back and look at some of the movie purchases you have made, I mean by going to the movies page where you go to purchase, the ones not in the cloud will say that they are not available in the cloud when purchasing.
Not all movie studios are on board with iClous yet.

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HT5312 I have forgotten my security questions and now i cant download a book. I have tried going into apple id management and followed these instructions. The option to send it to my rescue email address is not there.how do i reset them?

I followed these instrcutions and it is very frsutrating seeing as I have to answer my security questions to reset them ? When i cannot remember them. I already scheduled a call with Apple. The closest time available was Friday but I wantto see if i can fix it beforethen.

i know how you feel. im about to just give up and call apple support. it will be a lot faster than sitting around. Im sorry i wasnt much help.

Email address change not showing on ipad after sync

iTunes email address change not showing on ipad after sync

So change it.
Open iTunes, scroll to the bottom of the main page, tap your account name, log out then sign in with the correct name.

When I send a text to another phone, it shows up on the other phone as coming from email address and not from phone number.

I just came over from Sprint 4 days ago and had my number ported over. When I send a text to another number, it shows up on the other phone as coming from email address and not my phone number. For example, if the recipient of the text has me in the contacts as "Tom", the text comes to them displaying my email address instead of "Tom".

cfm007,
Welcome to our family. We want you to be able to enjoy all the services we provide and we definitely need to address this. Do you receive/make calls without problems? Are you able to receive messages with your contacts' number? Are you using iMessages? If so, go to Settings>Messages>Send&Receive>only your phone number should be enabled.
AdaS_VZW
Follow us on Twitter at @VZWSupport

My apple ID is showing someone elses email address and not mine so when i want to buy or update apps it brings this other email address up. please can someone help how do i put it back to my email address?

my apple ID is showing someone elses email address and not mine so when i want to buy or update apps it brings this other email address up. please can someone help how do i put it back to my email address?

First go here - https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/ and login under the manage tab. Check your information and be sure it is all correct.
An AppleID is nothing more than an email address, so if you see another email address in the store, then someone has logged in with a different AppleID than yours. Did you let someone else use your iPhone?

TS1389 Similar problem with our iPad. Apps purchased with "old" USR name that is not an email address can not be updated. Free Apps update OK, but purchased ones show box asking for the non-email USR ID which Apple no longer recognizes. HELP

Have tried to get Apple Tech Support and local Apple techs to deal with this problem to no avail. Apple store "genius" throws up hands and says nothing can be done. Root of the problem seems to be that the old non-email AppleID is stuck in their system creating a catch22 that it appears as the account purchasing Apps, then is not recognized as a valid ID, and then disallows any attempt to change it to a recognized email address.
Consequence is that Apps appropriately purchased can not be updated. Apple store advises us to delete them and repurchase, but this seems more Windowsian than Applian. Any Ideas??

Hello J_DougBC,
Thank you for posting in the Apple Support Communities. I found an article that addresses Apple IDs that are different than the Primary Email Address on the account. You will need to go to https://appleid.apple.com/ to "Make your Apple ID and email address one and the same."
If your Apple ID and primary email address do not match, or they match but the email address is unverified, you can edit them.
1. Sign in to My Apple ID to manage your account information.
2. If you want to add and verify an email address that matches your Apple ID, follow the dialog box that says "Make your Apple ID and email address one and the same." This will automatically unverify that email address from any other Apple ID for which it was previously verified.
3. If you want to change your email address to one that does not match your Apple ID, click Edit next to your Primary Email Address. If this email address is already associated with another Apple ID, you will need to sign in with that Apple ID and delete it before you can add it to your preferred Apple ID.
Note: If you have an @me.com or @mac.com Apple ID and primary email address, you cannot edit your primary email address once it has been verified. To change your @me.com or @mac.com primary email address to another email address, contact Apple Support for assistance.
You can find the full article here:
Associating and verifying email addresses with your Apple ID
http://support.apple.com/kb/HE68
I hope this helps get you back on track!
Best,
Sheila M.

My iPhone contacts are only showing email address and not telephone number

I have an iPhone 4S running OS6. For some reason of late my contacts are only displaying the email address and not the telephone number.
I have repowered the phone a number of times but the issue still persists.
Can any one tell me how to fix this ???

Hi Kimberly,
Try the following:
1. Go to Settings > Messages > Send & Receive
2. Check where the Start New Conversation From is set to. If it's not your number, select your number.
If the above doesn't work...
1. In Settings > Messages, tap on iMessage to turn it off.
2. Reboot phone and after the phone restarts turn iMessage back on.
Hope those help!

How do I get messages to go back to an AIM account? It's only seeing the iPad's Facetime email address and not seeing the old AIM account name that is on my desktop. I am using my iMac using iChat to talk to a newer iMac that doesn't have iChat.

How do I get messages to go back to an AIM account? It's only seeing the iPad's Facetime email address and not seeing the old AIM account name that is on my desktop. I am using my iMac using iChat to talk to a newer iMac that doesn't have iChat. We had this working using Messages and Facetime (on the new machine) talking to my existing iChat account. One day last week, when Facetime rang, my kids answered on the iPad. Dang! Now it's all fouled up! The new iMac won't see my AIM account name and shows that I'm offline, because the iPad is off. We were able to call using "most recent call" in Facetime, but now I can't go and control that new iMac remotely to help with some email concerns the user is having. I'm trying to not personalize this too much, but it's grandkids talking to Grandma and Mom and Dad trying to solve new machine hiccups. Normally, I could just go in via iChat and control the other machine and troubleshoot, but I can't do it with Facetime only. My buddy list doesn't see the other computer even though we are connected on Facetime right now. My name is not highlighted for the other computer. What could have gone so wrong?
Any help would be appreciated.

How do I get messages to go back to an AIM account? It's only seeing the iPad's Facetime email address and not seeing the old AIM account name that is on my desktop. I am using my iMac using iChat to talk to a newer iMac that doesn't have iChat. We had this working using Messages and Facetime (on the new machine) talking to my existing iChat account. One day last week, when Facetime rang, my kids answered on the iPad. Dang! Now it's all fouled up! The new iMac won't see my AIM account name and shows that I'm offline, because the iPad is off. We were able to call using "most recent call" in Facetime, but now I can't go and control that new iMac remotely to help with some email concerns the user is having. I'm trying to not personalize this too much, but it's grandkids talking to Grandma and Mom and Dad trying to solve new machine hiccups. Normally, I could just go in via iChat and control the other machine and troubleshoot, but I can't do it with Facetime only. My buddy list doesn't see the other computer even though we are connected on Facetime right now. My name is not highlighted for the other computer. What could have gone so wrong?
Any help would be appreciated.

I not so recently changed my email adress I associated with my Apple ID and my iCloud ID. My old email still shows up for iCloud, and won't let me change it to my new email. When I try to delete it and replace it with the proper email, it wants my passwor

I not so recently changed my email adress I associated with my Apple ID and my iCloud ID. My old email still shows up for iCloud, and won't let me change it to my new email. When I try to delete it and replace it with the proper email, it wants my password, which it won't accept because it's an invalid username.

I had this same issue and got it resolved very simply when I contacted Apple SUpport
Go to https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/ and sign into your infomation
> Go to Manage apple id and primary email address
> Change it to the old apple id that your device is asking for
> Save changes
> Go to Settings > iCloud and sign out of the infomation
> Go back to https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/
> Change it back to the correct apple id
> Go to the email address adn reverify the apple id
> Sign back into iCloud on your device
> Smile
Article to back up my statement http://support.apple.com/kb/TS5223

HT5787 Hallo , i don't remember the answer to my security questions and my apple ID is my old Email address whice not active any more and i don't have access to it

Hallo , i don't remember the answer to my security questions and my apple ID is my old Email address whice not active any more and i don't have access to it.
During the last year i was using my Iphone under this APPLE ID :***** , but i forgot to change it on "FIND MY IPHONE"
is there a solution for that??
Kind regards
yossi
<Email Edited By Host>

If you changed your Apple ID from the old email address (that is showing up) to a new one, but just forgot to update it on your iPhone, try these steps.
1. Use your current Apple ID password
Trying using your current Apple ID password. If that doesn't work, continue to the next step.
2. Sign out and back in to iMessage or FaceTime
If you are currently signed in to iMessage or FaceTime
Sign out of iMessage or FaceTime:
iMessage: Go to Settings > Messages > Send & Receive, tap your Apple ID, then tap Sign Out.
FaceTime: Go to Settings > FaceTime, tap your Apple ID, then tap Sign Out.
Sign back in to iMessage or FaceTime:
iMessage: Go to Settings > Messages, then tap "Use your Apple ID for iMessage".
FaceTime: Go to Settings > FaceTime, then tap "Use your Apple ID for FaceTime".
You should now be able to sign out of iCloud. You will still see your previous Apple ID when signing out.
If you are not signed in to iMessage or FaceTime
Sign in to iMessage or FaceTime:
iMessage: Go to Settings > Messages, then tap "Use your Apple ID for iMessage".
FaceTime: Go to Settings > FaceTime, then tap "Use your Apple ID for FaceTime".
You should now be able to sign out of iCloud. You will still see your previous Apple ID when signing out.
3. Change your Apple ID temporarily
If signing out and back in to iMessage or FaceTime didn't work, try these steps:
Change your Apple ID to the Apple ID you used previously. You shouldn't need to verify the email address.
Tap Settings > iCloud and try to sign out.
Change your Apple ID to the new email address that you want to use. You'll need to verify the email address.
Tap Settings > iCloud and sign in with the new Apple ID.

When emails arrive they arrive as email addresses and not names

When emails arrive they arrive as email addresses and not names from my contact list.
What gives?
Thanks

ok well I think I can confirm your theory by the fact that the few names that do show up are from PCs (where people's names are always entered in).
Generally, most people enter their name in the Name field for their email account settings with the email client used on their computer, but not always. This is entirely up to the sender and is not required.
90% of everyone else on my contact list is using mobile phones where names are not used like they are on PCs or smart phones.
The very same applies to the email client used on a cell phone. I can remove my first and last name from the Name field for my email account settings, or I can enter Allan or ALLAN only and if I use ALL CAPS for my first name or for my first and last name, the name I've entered in the Name field will appear in ALL CAPS when the email is received. If I remove my name from the name field, my email address will appear only with all sent messages.
This must mean that you too must have a lot of no name emails coming in right?
Nope, because the overwhelming majority of people that send me email have their name entered in the Name field for their email account settings with the email client used on their computer for accessing the account and with the email client on their smart phone.

Trying to email file from adobe reader 11.0 email addresses will not longer auto complete after moving to office 365

trying to email file from adobe reader 11.0 email addresses will not longer auto complete after moving to office 365. It did work with older versions of outlook. Tried changing to global address book. It will only access global address book offline

I have the same issue. On a clean machine with Office 2013 64 bit installed.

This email address is not available for use as an Apple ID

hi
i had two apple accounts
and just wanted to change the primary email address for the both with each other
when i changed the first one my old email cant be used with other account then i tried replacing my old email it doesnt replace it says
This email address is not available for use as an Apple ID. You may already have an Apple ID associated with this address. Please try again or sign in using your existing Apple ID.
please help me

Yes, I am having the same problem. When I called apple they said that things were "tied up somehow" with another account that has a do different birthday than me. Uuuuuhh? So that means someone else can log in?... I have a feeling there is a big vulnerability with the three login options, just like with the current and past password retrieval. Apple had only suggested that I delete my current set up on my serviced and make a new ID and email.
I Just got a new email and made a new Apple ID account For now. I was hoping the email would work itself out. I assumed If I could make sure everything was verified, not associated with another account, and try to get rid of the alternate id and second email option also used to sign in (seen in Apple ID management) that could possibly be construed or mixed up with something else that it would eventually free up and become "available" again. Unfortunately im still waiting In hopes in just needs to recognize the email isn't associated with anything.
I have had a few major concerns with apple products lately especially with security. My iPhone 4s was hacked too. Some ******* was listening/recording and when I hooked to Internet he sent out the recorded portion that was available. Talk about ****** up.

How to delete old account, I can't log in due to - This email address is not available for use as an Apple ID. You may already have an Apple ID associated with this address. Please try again or sign in using your existing Apple ID.

How to delete old account, I can't log in due to error - This email address is not available for use as an Apple ID. You may already have an Apple ID associated with this address. Please try again or sign in using your existing Apple ID.

All good, I loved with AppStore and now everything seems to be back to normal.

This email address is not available for use as an Apple ID. You may already have an Apple ID associated with this address. Please try again or sign in using your existing Apple ID.

I want to change my apple id but get the message "This email address is not available for use as an Apple ID. You may already have an Apple ID associated with this address. Please try again or sign in using your existing Apple ID.". I try to log a call with apple support and I get a message like "cannot schedule a call". That leaves me out of options. Any ideas?

Hi billfromwandering,
I'm sorry to hear you are having these issues changing your Apple ID. It is correct that if an email address has been used previously for an Apple ID, it can not be used for a different Apple ID, as noted in this article:
In most cases, your Apple ID is also the primary email address of your Apple ID account. You can change your Apple ID to any other email address you control, as long as it's not already in use as an Apple ID. If your email address ends with @icloud.com, @me.com, or @mac.com, it's already an Apple ID.
Change your Apple ID - Apple Support
If you are certain that the email in question has never been used for an Apple ID and you are having issues contacting Apple Support regarding this issue, you may want to make sure you are going through the Apple ID support channel on the following page:
Apple ID - Contact - Apple Support
Regards,
- Brenden

HT201342 3 of my email address show up as iCloud but my main address is not there

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