HT201363 I HAVE AN ICLOUD ACCOUNT THAT I WISH TO DELETE BUT I'VE FORGOTTEN THE PASSWORD AND THE SECURITY QUESTIONS. THE EMAIL ADDRESS I USED IS NO LONGER ACTIVE
I HAVE AN ICLOUD ACCOUNT THAT I NEED TO DELETE, BUT I'VE FORGOTTEN THE PASSWORD AND/OR THE SECURITY QUESTIONS. SO, I CAN'T RESET IT BY EMAIL BECAUSE THE ADDRESS I USED IS NO LONGER ACTIVE.
You need to ask Apple to reset its security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
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Similar Messages
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I have an icloud account that i am trying to delete or change the email on it and i lost the password. How can i delete the account if i lost the password?
You can't and shouldn't. This is what you should do:
http://support.apple.com/kb/HT2204
http://support.apple.com/kb/HT1920?viewlocale=en_US&locale=en_US
http://support.apple.com/kb/HT5621
http://support.apple.com/kb/HT5312 -
i have a mac book pro, an ipad and an iphone. i have an icloud account that allows my iPad and imac to sync. but my mac book only has a connection to 'mobile me'. how can i include my macbook with my other devices? help! thanks
You need OSX 10.7.2 or higher in order to access icloud. The mobile me account is now defunct (it closed down more than a year ago).
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I have an iCloud account that is different from my apple account. How can I recover the forgotten password
Hello Bgenie
If you have forgotten the password to that Apple ID, then go to My Apple ID and you will see and option to reset your password. You will need to answer the security questions or if you have a rescue email address set up you can get it sent to that email to reset the password. Check out the article for more information.
Apple ID: If you forget your password
http://support.apple.com/kb/ht5787
Regards,
-Norm G. -
hi there. my phone was stolen and i have heaps of notes that i need to access, but i'm not able to access my notes via the cloud, any tips on how to do this? thanks
i'm not able to access my notes via the cloud
If your notes sync with your icloud account, you can access them at www.icloud.com -
I have been locked from my itunes account as I could not remember password and it is on an email address we no longer have. I also cannot remember the security questions. How do I retrieve all this? Help! Note that I am doing this query through a work-related apple id.
You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
(122986) -
I have I pad 2, and I recently reset my password. And now I am not able to upgrade my old apps. Usually it will not ask apple password, but now it's asking password and when I type the password ir says the password is wrong. What would be the problem?
If the old ID is yours, and if your current ID was created by editing the details of this old ID (rather than being an entirely new ID), go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iDevice, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll. When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.
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i have another apple id and i forget the password and i make restore the password using iforget i didn't receive any thing or link on my email what i can do to restore my password??
If you have a rescue email address on that account then you've checked the inbox and spam folder on that email account as well (and you can't get the password reset by answering your security questions on http://iforgot.apple.com) ? If you still can't find then try contacting Support in your country, they should be able to reset the password for you.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
If your country isn't on that page then try this form and explain and see what they reply with : https://ssl.apple.com/emea/support/itunes/contact.html -
Hi i have a problem with my security question verify email address
hi,
i have a problem with my security question verify email addressIf Manage your Apple ID primary, rescue, alternate, and notification email addresses does not help, you can contact the Apple ID Security site from http://support.apple.com/kb/HT5699 or call the AppleCare support number from http://support.apple.com/kb/HE57 and ask to speak with the Account Security Team.
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I have an icloud account linked to an email address that is no longer in service. I do not have the password for the account and am trying to retrieve the songs and data from the cloud to use on new apple device. Any way to get a new password, able to open the expired account, without having that email account active?
Hi there clarethasimmons,
You may find the information in the article below helpful.
Apple ID: Changing your Apple ID
http://support.apple.com/kb/ht5621
-Griff W. -
I am about to change internet service providers and will be dropping two e-mail addresses that I use as Apple ID’s. One is used solely for iTunes and the other is used for iCloud, mail, calendars, etc. The second has two iCloud email address as aliases. I will be going to a new ISP and will establish an e-mail address from that ISP as a backup in case the iCloud addresses are not available.
It has been suggested to me that I should continue to use the e-mail addresses from the old ISP as my Apple ID’s. And that I use the e-mail address from the new ISP as a rescue e-mail address for those Apple ID’s to get any communications relating to the ID’s. That seems like a simple and straight-forward way of handling the change and would minimize the chance of complications from changing the Apple ID’s. But, are there any downsides to handling the change in this way? If so, what are they?You can continue to use them as Apple ID's, change the rescue address (as you know)
You can use your iCloud address, but it won't be an alias, it's a full email address. -
I don't think I would have time to sit down and actually talk on the phone to do this that is why I would like to do it over email.
The Best Alternatives for Security Questions and Rescue Mail
1. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
An alternative to using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID. -
I am trying to login into my user account but I set a simple masterpassword and everytime I input the password it says login failed. Any suggestions?
Or is it because I forgot my username?
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If I log into MobilMe through System Preferences, I get an error stating that my password or ID is incorrect, but if I select 'Learn More' I am redirected to the MobileMe site where I can log in with my Apple ID and password. From there I can select to be directed to iCloud. How do I get the iCloud link into System Preferences?
You don't.
You log onto iCloud.com through Safari/web browser. -
I have got two iCloud accounts showing on my iPhone, both with the same email traffic... how do I get rid of one of the duplicates... and which one is right?
Look at the manage your account on each to determine which one is the right one for you. and then use the delete account option on the iCloud account you dont want
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