HT201363 open my I pad and it says iPad is disabled go to iTunes which I did and theres nowhere to log in ,Have no idea why or how to get in because
I opened my ipad mini and it has a message that says ipad is disabled connect to itunes.well i went to itunes yesterday and could not even log in anywhere,and all the information i looked up was a bit more than i wanted to chance doing,or were not how i open my account on muy ipad.i want to get back into my ipad is the bottom line
Hello BruceMatthewWayne,
Thank you for using Apple Support Communities.
For more information, take a look at:
iOS: Forgotten passcode or device disabled after entering wrong passcode
https://support.apple.com/kb/ht1212
Connect the device to the computer with which you normally sync and open iTunes.
Note: If iTunes asks you to enter the passcode, try another computer that you have synced with. Otherwise, go to "If you have never synced your device with iTunes, or you do not have access to a computer" section below.
If the device is still disabled, or if iTunes does not automatically sync your device, sync the device with iTunes.
When the backup and sync is complete, restore your device.
When iOS Setup Assistant asks to set up your device, choose "Restore from iTunes backup".
Select your device in iTunes and choose the most recent backup of your device.
Have a nice day,
Mario
Similar Messages
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my ipad has a passcode but i forgot it and i tried many times and it says "Ipad is disabled connect to itunes" so i did that and it pops up and says "you must enter your passcode to access this itunes account"
THave you looked at this link http://support.apple.com/kb/HT1212
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I need some helpful instructions on how to get my iPad back to normal because it says iPad is disabled connect to itunes. I've gone through the restoration process many times and it does not work. The iPad just seems to fail when its almost done restoring. Much help is needed please!
Hi LittleKritter13,
Thanks for visiting Apple Support Communities.
I recommend the steps in this article if your iPad does not complete the restore process:
Resolve iOS update and restore errors in iTunes
http://support.apple.com/kb/ts1275
If the issue persists, the method in this article may also help:
iOS: Unable to update or restore
http://support.apple.com/kb/ht1808
Best,
Jeremy -
on my itunes library my albums are all sorted but when i put onto my ipod touch (4th Gen) it seems to duplicate i have checked everything and there are no spaces in the information my question is how do isort it because these things drive me mad i would be most gratefully if you could find a way to help
thatnksNever mind, got it to work. I stumbled around on Google for a while and somehow ended up reading things from the 'jailbroken' community. They had easy instructions to get out of Recovery mode. Thanks anyway though!
P.S. For anyone who experiences this, here is the fix: Hold Power and Home in unison for 6 seconds, then power on as normal. -
IPad Air says iPad is disabled connect to iTunes and STILL not able to use it. VERY UNHAPPY
After uploading IOS8 on 9-17-14 my iPad Air says "iPad is disabled, connect to iTunes.". I have followed all the suggestions from Apple and tried to erase my iPad, but I am VERY UNHAPPY as none of these have resolved the problem. Apple, please provide the support when you have new downloads...
Apple are not involved in tracking/locating stolen or lost devices. Have you reported it to the police ?
Did you have Find My iPad enabled in Settings > iCloud ? If you did and you had iOS 7 installed on it then it should be harder to remove from your account, and the police could try locating it via http://www.icloud.com -
on my ipad it says ipad is disabled connect to itunes but i try and connect it to itunes and says i needvto wright the password in the ipad first but cant help please
I have the same problem with my ipod touch ... but im trying to find a way to fix it without restoring it...
but one fix is to shut it down completely ... then press and hold BOTH the power button and the home button .. hold both of those 4 ten seconds .. then release the power button but still hold down the home button .. and then it'll show something that says "connect to itunes" once u get it connected to itunes , click the restore button ... BEWARE THIS WILL WIPE OUT EVERYTHING ON YOUR IPOD!!! IT WILL RESTORE IT BACK TO FACTORY SETTINGS , AS IF U JUST BOUGHT IT !!!!! then it should work fine again .. but u will lose all data on there besides the things you have synced with itunes already..
Thats y im iffy with doing this , im trying to find a fix where i wont have 2 restore it but i dont think there is 1 :'(
good luck tho
~sam -
My son was trying to open my iPad and he entered the wrong password so many times. Now, the iPad is completely disabled. It says iPad is disabled connect to iTunes. I already did this several times on my laptop but nothing is happening. Is there anyone who can help please?
How can I unlock my iPad if I forgot the passcode?
http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
You may have to do this several times.
Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just canceling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
Cheers, Tom -
after i erased whole data from the ipod touch 3rd gen. when i put back to sync it. it says in the windows connect to itunes, which i did,i also installed new itunes but still it doesnt recognise . pls help me if u have gone thru same trouble like me
ThanksI do not understand what "it says in the windows connect to itunes" means?
What is "it" and what is "windows"?
Maybe:
iOS: Device not recognized in iTunes for Mac OS X
Or
See
iOS: Device not recognized in iTunes for Windows
- I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
- Then do the other actions of:
iOS: Device not recognized in iTunes for Windows
paying special attention to item #5
- New cable and different USB port
- Run this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Also see:
iPod not recognised by windows iTunes
Troubleshooting issues with iTunes for Windows updates
- Try on another computer to help determine if computer or iPod problem -
Exposé just stopped working, both the key on the keyboard and the multitouch gesture gets no response. Does anyone have any idea why, or how to solve it?
I found a way to fix it. Simply restart the dock by using "killall Dock" in the terminal.
Cheers! -
Student I-pad mini. Message says, "Ipad is disabled" connect to Itunes.
Hi -
Very interested in getting I-tunes to restore from backup this I-pad mini. However, it won't recognize that I-pad is connected and directs me to enter numbers into the I-pad while the screen is blank, except for the message "I-Pad is disabled. Connect to I-tunes."
Suggestions?iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
Saw this solution on another post about an iPad in a school enviroment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
Cheers, Tom -
Is there anything we can do to get into an IPad that has been disabled due to excessive/unsuccessful attempts of entering the pass code on an IPad?
iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
Saw this solution on another post about an iPad in a school enviroment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
Cheers, Tom -
HT1212 how can i fix my iPad is say iPad is disabled connect to iTunes
Please help to my iPad is say .. iPad is disabled connect to iTunes
You may have to force your iPad into Recovery Mode:
1. Turn off iPad
2. Connect USB cable to computer; leave the other end alone
3. Press and hold the Home button down and connect the docking end of cable to iPad
4. Continue holding the Home button until you see the "Connect To iTune" screen
5. Release the Home button
6. Open iTune
7. You should see "iTunes has detected an iPad in recovery mode"
8. Use iTune to restore iPad
Note: You need to be patient and repeat the above many times to recover your iPad -
when i turn on my ipad it say ipad disabled connect to itunes and i have it plugged into my computer but i tunes does not show any device shat do i do
You can try this first and see if it helps
iOS: Device not recognized in iTunes for Windows
If the iPad still is not recognized in iTunes you can try recovery mode. I hope that you have a backup that you can restore from.
Recovery Mode Instructions
Disconnect the USB cable from the iPad, but leave the other end of the cable connected to your computer's USB port.
Turn off iPad: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for iPad to turn off.
If you cannot turn off iPad using the slider, press and hold the Sleep/Wake and Home buttons at the same time. When the iPad turns off, release the Sleep/Wake and Home buttons.
While pressing and holding the Home button, reconnect the USB cable to iPad. When you reconnect the USB cable, iPad should power on.
Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears you can release the Home button.
If necessary, open iTunes. You should see the recovery mode alert that iTunes has detected an iPad in recovery mode.
Use iTunes to restore iPad. -
i need advise on what to do now as nothing is working its a new laptop and the ipod has not been on this laptop but i have itunes for the ipod on the computer can someone help please thanks
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
I updated my credit card info with my apple id and now I can't locate any purchased apps or music, any ideas?
Sounds like you opened a new account using a new Apple ID. This is the only way you would lose purchases because past pirchasea are always tied to the ID that they were purchased under.
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