I updated a new credit card to my apple id and lost all purchased applications and music, any ideas why or how to get it back?
I updated my credit card info with my apple id and now I can't locate any purchased apps or music, any ideas?
Sounds like you opened a new account using a new Apple ID. This is the only way you would lose purchases because past pirchasea are always tied to the ID that they were purchased under.
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my itunes keeps telling me to contact support when i try to connect a visa card and will not let me buy music. any ideas why?
No one here can say specifically why. But you need to do what it says, contact iTunes Support. Click the Suppor tab above then the link under the Contact Us area and you'll be take to a page where you'll be guided appropriately.
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Hi I am trying to edit my payment information to update a new credit card to ensure my service is not interrupted but it is not allowing me to do so - please help. I have logged in, but there is not way to edit my information or add a new card online
Hi johpulp,
Kindly refer this link of FAQ:Manage your membership and payments | Creative Cloud
You can update It manually by following the steps given in this FAQ or you can reach to our chat support: http://adobe.ly/19llvMN
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Florence -
HT201303 How can I update my new credit details in the Apple ID?
How can I update my new Credit card details in my existing Apple ID?
Change Payment Information
Settings>iTunes and App Stores>Apple ID>View Apple ID>Sign-in>Payment Information -
Since I got the last update of itunes, my 3rd gen will sync new pieces of music but it won't sync a new playlist I created and it has "lost" one I had before. Any ideas why and what I can do to cure the problem?
if you have done restores then possibly it is a firmware issue... i would take it to the apple store if you can to get it looked at...
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Done all the normal updates - iOS5, iTunes 10.5, etc.
As of the middle of June, every time I "like" a song via Ping in iTunes, it no longer updates in my Recent Activity tab in Ping. Any ideas why, or how I can resolve?I don't have a solution, but this is also happening to me. I have contacted iTunes Support but they have been less than useful. Hopefully someone will have a solution and post here.
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Had to buy a new PC as the hard disk of the old one broke and lost all purchases, but still have them on the iPhone. How can I sync them back to the new PC in iTunes without losing them?
You should be able to:
Backup the device to the new installation
Transfer your purchases into a newly authorized library
Recover any other media using third party tools as suggested in this post from forum regular Zevoneer
Restore the device from the backup
This process should switch the association of the device to the new library, preserving the data and settings in your apps.
May also be prudent to attempt a backup to iCloud directly from the device before you start... Settings > iCloud > Storage & Backup > iCloud Backup > On. It won't save any media but it would preserve the general account settings and documents in case anything goes wrong while you are trying to extract your other data.
When you get it all fixed, make a backup!
tt2 -
Updated software to iOS 5.1.1 and lost all contacts, messages, and photos specific to this iPhone. Is there any way to retrieve the lost info?
if you don't have a backup on iclouds or itunes that you can restore to, then all is gone. http://support.apple.com/kb/HT1766
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i updated my iphone and lost all my notes there is lots of important notes, how can i get em back especially that on itunes when i sync my iphone a note appear that there is no back up on icloud,and i cannot restore?
Without a backup on iCloud, there needs to be another device using the same @icloud address that is syncing to the notes. Without that, there is no way to go back in time to create a backup before performing a major update.
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i was updating my iphone 4 and lost all of my contacts, photo's, apps, etc. How do I restore this info?
From backups you made to iCloud and/or iTunes, and items you synced from iTunes originally.
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I have updated my iPhone to iOS6.1.3 today and lost all my photos and some data(messageies) I have tried iTunes back up but still not success, please help.
If your messages and photos weren't part of your backup, then they're gone.
Certainly you weren't foolish enough to update the iOS on your phone before importing your photos off your phone for safe keeping on your computer like you would do with any digital camera, were you? -
after updating to 6.0, it takes hours to download a tv show. even in standard definition. any idea why?
Well... you can buy iPhoto 6 for about 80 bucks (and get the rest of the iLife bundle for free to do with as you please), or you can spend about 80 bucks for something like FotoMagico to do some of the things you can do with iPhoto and iMovie. Both are pretty good software bundles -- some people have bought (and use) both.
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Can't update my new credit card since days. Any idea?
My credit card information were stolen. So my Creative-Cloud Abo ended suddenly. My bank replaced it with new Credit-Card. Now I can't update this data on my account since days. Any idea, why?
Hi PapRieka
Welcome to the forum!
Are you getting an error message when trying to update your credit card details?
Might be worth clearing cookies/cache or try using another browser.
If you still have issues, please let me know so I can arrange for someone to contact you to assist.
Thanks
Bev -
HT2731 Setting new credit card for my apple store
How can I change set up my apple account ?
Hello uriah12345,
Thanks for the question. Based on what you stated, it seems like you dont want to use a credit card with the Apple ID and it wont let you. I would recommend that you read this article, it may be able to help you isolate or resolve the issue.
Why can’t I select None when I edit my Apple ID payment information? - Apple Support
Thanks for using Apple Support Communities.
Cheers,
Mario
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