HT201363 Why on earth is my computer not letting me purchase iTunes tracks?
I have now encountered secuirty questions even though I have purchased iTunes donloads on this computer. I do not want this security and will probably never use itunes downloads again once I have spent my account as I am so disappointed in the diffculty of removing or resetting these security questions which I never wantred and cannot recall answering!
I did update my iTunes clearly for the worse!
If you have a rescue email address (which is not the same thing as an alternate email address) on your account then the steps half-way down this page will give you a reset link on your account : http://support.apple.com/kb/HT5312
If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact Support in your country to get the questions reset (these are user-to-user forums).
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use
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Thank you for using Apple Support Communities.
For more information, take a look at:
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http://support.apple.com/kb/ts1389
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