HT201364 I have a MacBook Pro 17" that meets all criteria on this list but it still won't let me upgrade... Help.
I have a MacBook Pro 17" that meets all criteria on this list but it still won't let me upgrade... Help.
To install Mavericks, you need one of these Macs:
MacBook Pro (15-inch or 17-inch, Mid/Late 2007 or later) **** Maybe my MacBook Pro is early 2007 ? How do I find that out? ****
Your Mac also needs:
OS X Mountain Lion, Lion, or Snow Leopard v10.6.8 already installed ***YES
2 GB or more of memory ***YES
8 GB or more of available space ***YES
Last Modified: Nov 6, 2013
Then your model cannot upgrade to Mountain Lion or Mavericks. That is why you could not download it. You can upgrade to Lion, however.
Upgrading to Lion
If your computer does not meet the requirements to install Mountain Lion, it may still meet the requirements to install Lion.
You can purchase Lion by contacting Customer Service: Contacting Apple for support and service - this includes international calling numbers. The cost is $19.99 (as it was before) plus tax. It's a download. You will get an email containing a redemption code that you then use at the Mac App Store to download Lion. Save a copy of that installer to your Downloads folder because the installer deletes itself at the end of the installation.
Lion System Requirements
1. Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7,
or Xeon processor
2. 2GB of memory
3. OS X v10.6.6 or later (v10.6.8 recommended)
4. 7GB of available space
5. Some features require an Apple ID; terms apply.
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Okay so . . . just bought a new Mac OS X because my last MacBook Pro burned up. I was luckily able to put everything on an external hard drive. But when I try to play my movies from the hard drive or any other DVD that were downloads that are AVI it says "QuickTime Player can't open "Genetic Roulette_(360p).avi" because a required codec isn't available." So I went ahead and followed the instructions and download the DivX but it still will not play. Can anyone out there help me?
Download and install VLC. http://www.videolan.org/vlc/index.html and get rid of DivX.
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I have a Macbook Pro 15" that is three and a half years old. Although it has slowed a bit, it still runs well and runs every program I need. Any tips for how to keep this old computer running well and in good health?
I have a 250 gig drive and try to keep at least 100 gigs unused at all times, 4 GB 667 MHz DDR2 SDRAM memory, back up with Time Machine and CrashPlan, and have OS X 10.7.3.
This was my first Mac since an old Apple II GS. After that I used PC's and got really good at reformatting, replacing drives, reinstalling, defragging, resolving software conflicts, etc. Since switching back to Macs (five in my extended family now), I haven't had to do any of those things. So, although, the cost is three times as much, the aggrevation has been ten times less.
I'm retired and living on a fixed income and would therefore like to keep this computer running as opposed to constatntly upgrading.
That said, any tips?
Thanks
It does have a crack on the left of the screen case about 3/4'' up from the bottom. I've posted that as another question.Kappy's Personal Suggestions for OS X Maintenance
For disk repairs use Disk Utility. For situations DU cannot handle the best third-party utilities are: Disk Warrior; DW only fixes problems with the disk directory, but most disk problems are caused by directory corruption; Disk Warrior 4.x is now Intel Mac compatible. Drive Genius provides additional tools not found in Disk Warrior. Versions 1.5.1 and later are Intel Mac compatible.
OS X performs certain maintenance functions that are scheduled to occur on a daily, weekly, or monthly period. The maintenance scripts run in the early AM only if the computer is turned on 24/7 (no sleep.) If this isn't the case, then an excellent solution is to download and install a shareware utility such as Macaroni, JAW PseudoAnacron, or Anacron that will automate the maintenance activity regardless of whether the computer is turned off or asleep. Dependence upon third-party utilities to run the periodic maintenance scripts was significantly reduced since Tiger. These utilities have limited or no functionality with Snow Leopard or Lion and should not be installed.
OS X automatically defragments files less than 20 MBs in size, so unless you have a disk full of very large files there's little need for defragmenting the hard drive. As for virus protection there are few if any such animals affecting OS X. You can protect the computer easily using the freeware Open Source virus protection software ClamXAV. Personally I would avoid most commercial anti-virus software because of their potential for causing problems. For more about malware see Macintosh Virus Guide.
I would also recommend downloading a utility such as TinkerTool System, OnyX 2.4.3, or Cocktail 5.1.1 that you can use for periodic maintenance such as removing old log files and archives, clearing caches, etc.
For emergency repairs install the freeware utility Applejack. If you cannot start up in OS X, you may be able to start in single-user mode from which you can run Applejack to do a whole set of repair and maintenance routines from the command line. Note that AppleJack 1.5 is required for Leopard. AppleJack 1.6 is compatible with Snow Leopard. There is no confirmation that this version also works with Lion.
When you install any new system software or updates be sure to repair the hard drive and permissions beforehand. I also recommend booting into safe mode before doing system software updates.
Get an external Firewire drive at least equal in size to the internal hard drive and make (and maintain) a bootable clone/backup. You can make a bootable clone using the Restore option of Disk Utility. You can also make and maintain clones with good backup software. My personal recommendations are (order is not significant):
Carbon Copy Cloner
Data Backup
Deja Vu
SuperDuper!
SyncTwoFolders
Synk Pro
Synk Standard
Tri-Backup
Visit The XLab FAQs and read the FAQs on maintenance, optimization, virus protection, and backup and restore.
Additional suggestions will be found in Mac Maintenance Quick Assist.
Referenced software can be found at CNet Downloads or MacUpdate.
Be sure you have an adequate amount of RAM installed for the number of applications you run concurrently. Be sure you leave a minimum of 10% of the hard drive's capacity as free space.
Adding more RAM, if feasible, and a new, faster hard drive may also help pep it up a little. -
I have a MacBook Pro 2007 and I installed Mac OS 10.6 but I lost power in the process and now the mac doesn't recognize my hard drive, how can I fix this
I've tried it but since I'm using a USB disk drive it keeps freezing up or showing you a folder blinking folder with a question mark. (?). When I start the mac up I hold the control button until the Mac OS install disk shows up. My hard drive doesn't show up anymore. Is there any other button I have to hold down to bring a different menu up. I have also tried to boot up holding control and C and nothing happens. Thanks for the help so far
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I have a MacBook Pro, I recently bought a microsof office for it, but its in spanish, since all my work its done in English, it there any way I an adapt a dictionary so it gives me suggestions when i write?
Your Mac already has a Spanish and an English Dictionary.
May be you only need to select them.
Open Dictionary.app and under preferences select the languages you need. -
my usb that i have been using on my computer for a while suddenly stopped working, but is still glowing and letting me know that it is connected, but not showing up in disk utility
Either the physical drive or the enclosure electronics has failed. The light you are seeing is powered by the USB connection, the power, electricity, all USB ports put out. That doesn't mean the actual physical hard drive or the USB to SATA bus electronics are working properly. If it doesn't show in Disk Utility then it is DEAD.
Most of the time it is the enclosures electronics that fail. Removing the physical drive from the enclosure and put it in another enclosure or using a SATA to USB adapter, one that has it's own AC power supply, might allow you to get the files off the drive. -
I want to give an iPad to my wife to use for work, but her employer won't let her upgrade her Macbook from Leopard to Lion. It's pointless if she can't use iCloud. Is there a workaround?
So far Apple has not upgraded the other Mac OS X versions to iCloud. She can manually enter information to be synced in the cloud but that is really tedious.
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So I just updated to the newest update that was available for safari and iTunes but now it won't let me go on the Internet using safari and it also won't let me sync my songs ,,,,,(it takes forever to backup my iPad AND my iPod) so what can I do ?
If you're on windows try the following:
This worked for me an hour ago and has allowed me to sync ok. Still haven't tried downloading the new version 5 to the phone yet as I'm still backing up photos etc just in case.
1. Quit itunes
2. Start an elevated command prompt (Start Menu -> All Programs -> Accessories -> right click Command Prompt -> Run as Administrator)
3. Once in the command prompt type the following 3 words starting where your cursor is flashing: netsh winsock reset
4. press ENTER
5. Reboot your machine
6. Restart itunes & connect device to sync
7. Good luck -
My iphone4 has the correct Apple ID in the information settings section and asks me to login to my ID most of the time but when I try to update my apps, it asks me to login with an ID that isn't mine. I deleted the wrong ID from my itunes but it still won't let me login with my own ID to update apps. How do I get my iphone on the same page?
How did you obtain these apps? All apps are DRM protected & tied forever to the account used to originally obtain them. They cannot be transferred to another Apple ID(account), nor can they be updated using any Apple ID other than the one that was used to originally obtain them.
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The album downloaded except one song. It says purchased rather than play and there is no option to try and download the one song that had an error. I deleted the song name from our library, but it still won't let me download. Any advice?
Hi VeryBerry1,
Welcome to the Support Communities!
The articles below may be able to help you with this.
Click on the links to see more details and screenshots.
Downloading past purchases from the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/HT2519
You can view your iTunes Store account and request assistance by following the instructions below:
iTunes Store & Mac App Store: Seeing your purchase history and order numbers
http://support.apple.com/kb/ht2727
Cheers,
- Judy -
Hello
I have a macbook pro 2011 13" that came with OS Lion (integrated not on a disk). I recently bought OS Mountain Lion of the app store and it is working fine. However I was a bit dissapointed in the battery so I decided to try and downgrade and completely failed, I froze the computer and when I restarted it it did not work. I went into recovery system and erased my disk and all that and went to re-download my OS. I was expecting to get the option to re-download Lion but instead I could only re-download Mountain Lion.
My question is since my computer originally came with Lion can I reset my computer so I get OS Lion back instead of OS Mountain Lion?
Thanks for any help. Any answer will be appreciated even if it is saying it is not possible.Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Erase the hard drive:
1. Select Disk Utility from the main menu and click on the Continue button.
2. After DU loads select your startup volume (usually Macintosh HD) from the left side list. Click on the Erase tab in the DU main window.
3. Set the format type to Mac OS Extended (Journaled.) Click on the Erase button and wait until the process has completed.
4. Quit DU and return to the main menu.
Reinstall Lion: Select Reinstall Lion and click on the Install button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
Kappy, a pretty wonderful and very knowledgeable man, has tip for that which I have copied and pasted above -
I have a macbook pro 15" 2007 version 10.6.8 and try to up date to mavericks and it's not allowing too. what should i do?
What does it tell you. If it says it isn't compatible, then you don't have a mid/late 2007 MBP. You might have an early 2007 MBP, which cannot run Mountain Lion or Mavericks.
You can check here to see exactly which MBP you have: http://support.apple.com/kb/ht4132
If you hold down the Option key and select System Profiler from the Apple Menu, it will display the model identifier under the Hardware Section.
It must be a macbookpro3,1 or later. -
I have a MacBook Pro 17" Intel Core i7, 2.66 GHz running Mavericks 10.9.3. It currently has 2x4GB DDR3 1067MHz 240 pin memory cards. Can I upgrade to 2x8GB DDR3 1067MHz 240 pin cards?
These are the specs of my computer.
BANK 0/DIMM0:
Size: 4 GB
Type: DDR3
Speed: 1067 MHz
Status: OK
Manufacturer: 0x802C
Part Number: 0x31364A53463235363634485A2D3147314631
Serial Number: 0xFFFFFFFF
BANK 1/DIMM0:
Size: 4 GB
Type: DDR3
Speed: 1067 MHz
Status: OK
Manufacturer: 0x802C
Part Number: 0x31364A53463235363634485A2D3147314631
Serial Number: 0xFFFFFFFF
I have been on the net and found the following……
8GB (1X8GB) SODIMM Memory RAM 4 Apple MacBook Pro 17-inch Intel Core i7 2.2GHz (MC725LL/A
Price:
$85.00 & FREE Shipping
Only 4 left in stock.
Ships from and sold by Computer Memory Solutions.
204PIN SODIMM
DDR3 SDRAM
DDR3-PC10600
1PC SINGLE MODULE
16 CHIPS LOW DENSITYMaximum Memory
16 GB (Actual) 8 GB (Apple)
Memory Slots
2 - 204-pin PC-10600 (1333 MHz) DDR3 SO-DIMM
Yes. -
my ipod won't turn on and my computer doesn't recognize it, i have tried to reset it but it still won't do anything please help
Try here.
iPod Troubleshooting Assistant
Make sure and select the correct iPod. -
I need help ! I have a MacBook Pro and I want to buy an HDMI cable but not sure which one...
I want to buy a cord that will hook up from my Laptop (Macbook Pro) to my TV. I've already checked and my TV does have a HDMI port.
Im just not sure where I can buy a HDMI cable or which one. Suggestions?SimplyCassandra wrote:
I want to buy a cord that will hook up from my Laptop (Macbook Pro) to my TV. I've already checked and my TV does have a HDMI port.
Im just not sure where I can buy a HDMI cable or which one. Suggestions?
I always suggest going to monoprice.com for cheap priced and good quality cables, adapters, aother videio/audio realated hardware.years.
Example:
Mini DisplayPort | Thunderbolt® to HDMI® Adapter w/ Audio Support
You can search for the cable of desired length there as well.
Been using monoprice for years. Excellent source for this kind of stuff.
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