HT201398 If I delete and reinstall the app for Orch and Knights do I lose all my prizes etc?
IIf I uninstall an app that stopped working and reinstall do I lose my loot and status?
Some Apps are linked to Gamecenter, some are linked to your iPad itself (i.e. they don't need a gamecenter they will recognize the device), and some aren't linked to anything and will reset if you delete and reinstall. I am unfamiliar with that game. You might get more help by visiting the developers website (there is a link on the app's page in the app store) and asking them directly.
-Ethan
Similar Messages
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Millionaire and friends game not loading! Please help! I have tried restarting the device & deleting the app and trying to reload but nothing works? I also tried to email the creators of the app but the email address for tech support bounced back to me so its obviously not a good email??
I tried to email the developer (Canada) but the email for technical support is not a good email. My email got returned to me undeliverable? Not sure what to do next? I also want to get the game going again cause I made purchases to get more coins to play the game & now I can't even use it? Very frustrating!!!
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i downloaded the wal mart app for my i phone a while back. i just recently tried to use it. when it asked me to log in, i realized i did not have a user id or password.i tried to set up one and it gave me an error message stating the e-mail i was using was already linked to an account. i tried uninstalling and reinstalling the app.it did not give me the icon to install the app, but the cloud icon popped up.i selected it and my girlfriends name comes up on my phone with my e-meil attached. i was able to set it up with a different e-mail, but i do not like using that e-mail because im so used to using my hotmail account for everything. what do i have to do to unshare all info between our phones and i-cloud? I WOULD LIKE TO AT LEATS HAVE ONE THING PRIVATE THAT WE DO NOT HAVE TO SHARE!!!
Please helpthanks,
ShredderHello Kenny
It sounds like that your email is associated to another Apple ID. You may want to check her Apple ID at applid.apple.com, and see if your email is linked to it.
Associating and verifying email addresses with your Apple ID
http://support.apple.com/kb/HE68
Thanks for using Apple Support Communities.
Regards,
-Norm G. -
Netflix app is stuck in a loop. Tapping the icon sends you to the NETFLIX red sceen. Screen says it's loading but it reverts back to the icon screen. I've removed and reinstalled the app half a dozen times. Works sometimes but then reverts back.
Try resetting your iPad by pressing the home and sleep buttons until you see the Apple logo, ignoring the slider. Takes about 5-15 secs of button holding and you won't lose any data or settings.
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My Kindle app suddenly stopped working on my iPhone 4s. All my software is up to date and I have restarted the phone, uninstalled and reinstalled the app and it still opens and shuts down instantly. Any ideas?
We need clarification here.
Please don't just state version numbers, also state which software. iTunes 10.7 requires OSX 10.6.8 or higher. Leopard is OSX 10.5.8. You have two alternatives right now. One is to stay with Leopard for a while (ultimately you should upgrade) and install iTunes 10.6.3 which is the last version to work with Leopard. This should work with iOS6 on an iPhone4. The other is to call Apple and order OSX 10.6 (Snow Leopard) and upgrade the computer to 10.6.8 which will allow you to run iTunes 10.7. The caveat is we know nothing about which computer you run and if it even can run any system higher than Leopard.
Here is iTunes 10.6.3
iTunes 10.6.3 - http://support.apple.com/kb/DL1575
If you want to try upgrading:
Get more information about your computer. Go to the Apple in the upper left corner of any window, then "About this Mac" and "More Info..." Copy and paste the information here, but omit the serial number and Hardware UUID (if present). If it says something about Intel or Core Duo or Core 2 Duo in the processor you can upgrade to Snow Leopard (assuming you have sufficient RAM/"memory"). If it says PPC or PowerMac, you cannot.
Kappy 08/2012 post on upgrading to Snow Leopard, then Lion or Mountain Lion - https://discussions.apple.com/message/19401628 - including how to get Snow Leopard and Lion since Apple removed them from the online store.
It would help when posting issues here if you would state exact error messages you see. "It's still not working!" while a description of the situation does not speed us to a diagnosis of the underlying issue. -
After updating my iPad 2 to ios7, my kindle cloud reader will not open. I've uninstalled and reinstalled the app but it still won't open.
I am experiencing the same thing. My Kindle cloud reader (icon/shortcut placed on my iPad screen) was working fine before I updated to ios7. I can go to Amazon's website and directly log into the cloud reader and it works fine, but when I make a copy/shortcut onto my iPad's screen (from Safari), and try to login, the login screen just sits there doing nothing. I can even put in a false username and password, hit enter, and the login screen just sits there. Knowing that Apple has made life as difficult as it can for Amazon/Kindle ( demanding outrageous fees for user to purchase books directly through the Kindle app), I wonder if the ios7 was designed to give kindle cloud readers trouble. Note, you could always login to the cloud reader directly from the amazon site, purchase the books, then use the actual kindle reader ( where thanks to Apple you can't purchase books) to read the books.
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I had an App on MacBook Air which would cause my computer to be locked. I delted it and reinstalled the App again from the AppStore. Now I am being charged again for the same App. How can I correct this issue and get refund for the double billing?
You can't gift it, gifting can only be done from within the store, not from within your library.
Puchases are considered final but you can try the 'report a problem' link to contact iTunes Support and see if they will refund or credit you : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
I have iTunes installed on a laptop that I use for work, but it's owned by my employer. A new policy my have them deleting iTunes from the machine. If that happens, will I lose all my music? I am an iCloud user and pay for iTunes match.
If they just delete iTunes, the music files should still be there. I suggest making a backup of them though. Locate your iTunes folder (The one that contains your library file) and just copy the whole thing to your Documents folder or wherever you like (Just not in the same directory of the original folder otherwise the computer will get confused and could confuse your iTunes library). Then you will have a backup of all your music, plus if you purchased it from iTunes, you will still have it linked to your Apple ID so you can re-download them to any computer with iTunes on it when you feel like it.
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I purchased a Slingbox HD and purchased the app for my iPad 2. I am wondering if I can load the app on my old iPad without having to pay $30 again?
Where did you download the app from?
I can't find it at the iTunes app store. If you downloaded the app directly from the app developer's site, you need to contact them. -
I have an IMAC and purchased OS X Lion to upgrade from the APP store, and launched the software for downloading, and I have been waiting on this for an hour, and it still says it's downloading? What do I do next?
Welcome to Apple Support Communities
The OS X Lion installer takes more than 4 GB of space, so it is normal for most Internet connections to take the download more than an hour.
If you want to see the download progress, open the Mac App Store and go to Purchases.
Before upgrading, make a backup of your files with Time Machine and check that your apps are compatible > http://www.roaringapps.com -
I got a magazine subscription and it comes with a digital version I've downloaded the app for it and I want to view it in itunes is that possible as I don't have an iphone or an ipad
No, You can only view them on a computer if there is a computer app for that magazine.
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I downloaded IOS 6 and using the apps movies , books and I-store I get connected to the USA store and not to the Dutch one like before. So i cannot update my purchaged apps. How can I change this ?
Have you looked on all the pages of your iPod? Have you looked in all your folders? Have you you tried finding the apps using the iPod's search page.
PS: Offering points in advance is a violation of there terms of service for this forum. Perhaps it's why you have not received any other answers so far, -
I desperately need your help. I was working on iMovie last night when the thing froze up on me. I've tried rebooting. I've tried reinstalling the apps. No change. I can play some of the files- although I can't tell which ones will play until they magically appear. I can't get into the project library or the event library. The bar that lets me scroll through the clips is gone. Even when I can get something to play the whole system crashes after a couple of minutes and generates a "problem report" that says "iMovie Quit Unexpectedly". This all started when I was adding cutaways- and one clip just would not load. After I tried several times everything froze up. Have you ever heard of something like this? Maybe I pushed a button or somehow changed a setting? Maybe some of the video is corrupt? What do you recommend?
Thanks for any advice you can offer!I have tried all the above and nothing seems to work. Any other suggestions?
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hi!my name is stefano .i had to reinstall the system on my mac(mac os 10.6.8) an i've lost the apps for ipad & iphone in itunes.is there a solution to reinstall it?tks
Welcome to the Apple Support Communities
You can download them to your computer if you want > http://support.apple.com/kb/ht2519 -
I previously installed my Ipod Nano 7th generation in Itunes, Windows 8.1. When I have recently connected, Itunes does not recognize it. I removed and reinstalled the latest Itunes software, but no success. Message says that Itunes sees an Ipod is connected, but does not recognize it. The USB connection is working fine, as I recharged the Ipod without problem.
Hello Lynn,
The article linked below details a number of troubleshooting steps that can help get iTunes to properly recognize your iPhone.
iPod nano: Error message saying that iPod could not be identified properly
https://support.apple.com/en-us/HT203350
Regards,
Allen
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