HT201401 touch screen is not responding properly.  grey squares showing over icons and slid to unlock button.  can get it to work if I double tap the square,

anyone there?

How to BackUp  >  http://support.apple.com/kb/ht1766
What gets Backed Up
iTunes http://support.apple.com/kb/ht4946
iCloud http://support.apple.com/kb/PH2584
Restore from Backup  >  http://support.apple.com/kb/ht1766

Similar Messages

  • Touch screen is not responding properly

    My iphone just started acting crazy today and I have reset it a couple of times and still the problem persists.  It's as if the touch signals that are sent to the phone have nothing to do with what I'm actually doing.  For example at times it can be impossible to power off or close applications.  I may touch the dead center of the screen and the phone may be behave as though I touched an upper right or lower left corner.  Sometimes the interface is also sluggish...
    What can I do short of restoring the whole phone?
    Are there any iPhone viruses?  I'd say it's behaving as though there is a virus!

    If you have tried power off/on, reset by holding the power and home buttons until the apple logo appears and it restarts, and still get this behavior, the only viable solution is an Apple store.  There are no virus that infect the iPhone and cause this behavior.
    And the screen is not pressure sensitive, it depends on a change in the capacitance of the screen due to contact with the skin...so hard taping and hard pressure have no effect.
    The behavior of trying to close apps makes it sound like there is a fault in the screen or its connecting circuitry.
    None of which really helps your situation if you are not able to visit an Apple store.

  • TS1702 Has anyone had any issues with the app scramble with friends after updating to iOS 6. The touch screen is not responding properly when selecting the tiles but worked fine before the update

    Has anyone had an issue with the app scramble with friends after upgrading to iOS 6. Tapping the screen will not select the tiles and hold them.

    Yes I am having the same problem. I can't find any info about it and nothing seems to help. I am just posting this in hope that if it's a wider problem, there will be a quick solution.

  • My ipod nano touch screen is not responding please help, and i tried to hold down the volume and power button but its still not working

    ipod nano touch screen is not responding to my touch and whenever i click on something it just shows up as a white box

    Have you double check to make sure VoiceOver and other accessibility features have not been turned on?  See this article for more information and assistance.
    iPod nano (6th generation): How to use VoiceOver
    B-rock

  • My touch screen is not responding, I have reset the phone, plugged into different charger and tried to update it to itunes but they will not connect because I cannot put my passcode in, HELP please!

    My touch screen is not responding, I have reset the phone, plugged into different charger and tried to update it to itunes but they will not connect because I cannot put my passcode in, HELP please!

    ME TOO.  NOW MY IPHONE 6 PLUS IS SAME LIKE YOU.
    iphone is diabled- connect to iTunes because i forget passcode.
    i cannot connect iTunes because it's always asking to enter passcode on iphone.
    So, i cannot make restore my iphone 6+. And then, I cann't erase "device" in icloud.
    My iphone is new. No icloud. didn't connect to itune backage.
    That's why I try to connect iTunes but it need to enter passcode.
    So, my iphone just keep "iphone is disbled-connect to iTunes".
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  • Portion of my iphone touch screen is not responding

    Portion of the iphone touch screen is not responding while typing (both horizontal and vertical). All other functions are O.K.  Is it LCD problem or any calibration problem ?  Some experts says the LCD screen is to be replaced ?

    basic troubleshooting steps from the User Guide are restart, reset and restore.  Have any of these been tried?

  • Ok my iphone 3g touch screen is not responding, i can recieve calls and it can charge and connect to itunes, but i cannot go any further than using the home button or the power button, but the slide feature and touch feature is non existent

    ok my iphone 3g touch screen is not responding, i can recieve calls and it can charge and connect to itunes, but i cannot go any further than using the home button or the power button, it is only the slide feature and touch feature that has become non existent.  Also, i have a f'ew cracks in my screen for a while now and it was running smoothly up until saturday when i sat on it applying large amounts of pressure to the phone screen.  Is there a way i can fix this myself without having to recover my phone to factory settings or wasting 50 bucks to get it fixed??

    Hi Dire Dawa,
    If the screen on your iPhone isn't responding, you may find the following article helpful:
    iOS: Not responding or does not turn on
    http://support.apple.com/kb/ts3281
    Regards,
    - Brenden

  • My phone freezes and the touch screen does not respond to my touch.

    My i-phone 4 has been freezing up on me as of late.  The buttons will still work but the touch screen does not respond to my touch.
    Is my phone hooped or can I do sometinhg to fix it?

    First thing to try is a reboot of your iPhone. Press and hold the Home and Sleep buttons simultaneously ignoring the red slider until the Apple logo appears. Let go of the buttons and let the iPhone restart. See if that fixes your problem.

  • My apple iPad touch screen is not responding

    My apple ipad touch screen is not responding it was working since few hours then that happened. There is no a single point on the responds to touch but everything is working on the welcome screen, detects  the Wi-Fi ... etc.
    First thing I did was passing on my local agent store. They did a soft reset what caused lose all data and apps (not a problem) but they didn't fix and asked to visit the support branch .. now i can't use the "Siri trick" and I think it's not helpful after resetting my device.
    I tried removing the screen protector but still no hope. Turned off it and cleaned the screen  but didn't help!!
    Is There another way? Any expected scenarios/time when I visit the repair branch in Egypt?
    I've upgraded to latest (7.12) 2 or 3 weeks ago

    Thanks ..
    I've mentioned that I did that now I'm in another stage, The iPad at the main reseller support department and they told me now that they will give me another in return .... the strange thing I have heard was that I have to wait 4 weeks until they get me one from Apple .. I'm i Egypt 

  • HT1222 my Ipad touch screen is not responding so i can not use the ipad for anything.

    i left my ipad in my car after ten minutes return to use ipad but could not log on because the touch screen is not responding. i try updating but to no avail
    pls somebody should tell me what to do before i lose my mind because its really frustrating

    Did you try rebooting?
    Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.

  • My iPhone 4s touch screen is not responding

    Hi, my iPhone 4s touch screen is not responding. Please help! Thank you.

    you can try to restart it
    http://support.apple.com/kb/HT1430?viewlocale=en_US&locale=en_US
    if it has no effect then one would suspect a hardware malfunction

  • My ipod has suddenly 'zoomed in' and it won't zoom out. the touch screen does not move properly, and i do not know how to zoom it out

    My ipod has suddenly 'zoomed in' and it wont zoom out. the touch screen is not moving properly and I have looked in settings but there is no where to 'zoom it out'
    does anyone know how to fix this?

    It is three fingers, not two.  From the Users Guide:
    Zoom in or out:  Double-tap the screen with three fingers.
    kathyfromgrand forks wrote:
    Tap twice with two fingers.

  • My touch screen does not respond to my "slide to unlock". reset does not help. iPhone 4S works otherwise.

    my touch screen does not respond to my "slide to unlock". reset does not help. iPhone 4S works otherwise.

    I cannot use it. I can get calls and text messages but I can't respond because the screen is locked and I can't "slide to unlock" because the touch screen does not work.

  • New ipad2: touch screen does not respond

    Hello, my name is Alessandro, I'm from Italy.
    I bought a new iPad 2 from Apple Store. After a day of use the touch screen does not respond and sometimes executes commands at random. I updated the OS, I restored as a new device, but nothing has changed.
    Someone can help me?

    Have you tried a reset ? Press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

  • HT1430 My  IPAD Mini touch screen is not responding, it is showing a message icloudBackup but the back up is not happening and the system seems to be hanged

    My  IPAD Mini touch screen is not responding, it is showing a message icloudBackup but the back up is not happening and the system seems to be hanged?

    Perform a "hard reset" on the device by pressing down and holding the home button and the sleep/wake button for up to 30secs. until you see a black screen with the Apple logo, then release.
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