HT201412 iPad 2 update to iOS6.1 fails and will not restore

Tried to update one of our ad 2 to iOS 6.1. The update failed and left a screen with a picture of a USB cable with iTunes logo displayed. Tried the restore procedure three times. Each fails with an error about download file being corrupt.

how did you do the update? i had teh error when i tryed to do over wifi. I had to plug into the computer to finish the update.. Make sure you are running the latest version of itunes or you will get errors as well

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