HT201412 My computer is frozen with my iPod plugged in trying to sync. How can I eject it safely?

My computer is frozen and my iPod is plugged in, trying to sync. I can't eject my iPod with a frozen laptop. Any suggestions on how to unplug it without losing all my music?

All you can do is force close iTunes, disconnect the iPod, reboot the computer and see is you can sync or if a restore is required.

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HT204053 I share an iTunes account with my daughter, I just got an ipad and need to set up with my own I'd for iCloud sync how can I keep my apps and music?

I share an iTunes account with my daughter, I just got an ipad and need to set up with my own I'd for iCloud sync how can I keep my apps and music?

ColleenMcG wrote:
You can continue to share the same iTunes account ID with your daughter and set up a separate iCloud account with a different ID.
=> is this a different iCloud account for each device? I thought iCloud account ID had to match some iTunes account ID, for which we only have one i Tunes account?
You need to set up a separate iCloud account for each person that does not want to share their iCloud data. If you share an iCloud account with someone, any data you both sync with the shared account is merged, and you end up with each other's data on your device(s). If, for example, you owned two devices and someone else in the family also owned two devices, you would both want your own iCloud accounts, and you would each set up your personal iCloud account on the two devices you own. In other words, you want a separate iCloud account for each person to be used on the devices they own. Each iCloud account has to have a separate Apple ID. The ID does not need to be the same as the ID used for iTunes. Many families perfer to share the same iTunes account/ID, but maintain separate iCloud accounts with different IDs to keep there data separated.
ColleenMcG wrote:
It does not need to be the same as the ID used for iCloud.
=> what ID, iTunes? So I can have a separate iCloud account "only" ID which I also assume must be some [valid] email address? The children currently do not have email accounts anywhere.
Yes, I was referring to the iTunes ID not needing to be the same as the ID used for iCloud. In order to set up an Apple ID your children will need to have a valid email address that can be verified by Apple. Apple requires this so they have a way of contacting the owner if there is a problem with the account, such as when you may need to reset the password on the account. When you set up the ID, Apple will send a verification email to this email account and you will need to click on the verificating link in the email to complete the process. If they don't currently have an email account you can just set one up with gmail or another free email hosting service. They don't have to use the account but you will need it to set up the ID.

Just purchased a new IPAD 2 Retina, first MAC computer and have an old IPOD Touch. Trying to sync all the accounts (2 different accounts) to one account.

I have 2 accounts in Itunes. My old one and new one. I just purchased my first MAC book pro and my 2nd Ipad (Retina). I have an old IPOD Touch and have different stuff on each device. I am trying to sync without having to ERASE and REPLACE to sync. Any ideas?

jgueller1313 wrote:
I have 2 accounts in Itunes. My old one and new one.
Why?
I am trying to sync without having to ERASE and REPLACE to sync. Any ideas?
If you were syncing your iPod touch to the old computer, use Migration Assistant to get all your user data to the new computer.
Then it will sync fine (since you will be using the same library).

HT1351 I want to authorize my new computer to work with my IPOD Nano. My Nano was authorized on a previous computer that no longer works. How do I authorize?

I want to authorize my new computer to work with my IPOD Nano. My Nano was authorized on a previous computer that no longer works. How do I authorize on my new computer?

Open itunes
Click the word Store at the top of the computer screen.
Click Authorize

My old PC broke, it was the only pc my classic was sync with. New PC only shows 1 song (recent purchase) so am worried about sync to it in case I lose the list on my ipod which is still intacted. How can I transfer my list to new PC

My old PC broke, it was the only pc my classic was sync with. New PC only shows 1 song (recent purchase) so am worried about syncing to new PC in case I lose the list on my iPod, which is still intacted. How can I transfer my list to new PC?

I'm having a similar problem, but I do have the key and is not working anyway.
My old pc was running on windows 7 and my new one is an apple running on Lion.
My phone is an Iphone IV and I can see all the bookmarks there.
In order to sync, what I did was click on the "I don't have the device with me", I entered the key that was provided and the process finish ok. It says congratulations, etc, etc.
But the bookmarks are not there, I tried merging data and replacing data on this computer options but is the same.
Any suggestions?

My hard drive with all my actual music files died. how can I transfer the music on my ipod classic to another drive?

my hard drive with all my actual music files died. how can I transfer the music on my ipod classic to another drive?

If you purchased all of the songs through itunes store, please follow these steps:
1. Open up Itunes and Click on Itunes Store
2. Once you're in the Itunes Store look to right side of the screen and you should see the word "purchased". Click purchased and you'll be sent to a purchase screen.
3. Click on "All Songs" and then it will show all the songs you've downloaded. From there you just hit the button that looks like a cloud with an arrow on it, and it will download all the songs all over again.
If you didn't purchase them through Itunes, then you'll have to download software that will strip the songs from your iPod onto your computer. Here is a guide about how to copy iPod music. Hope it helps. Feel free to email me if you need further help.

HT1212 It says could not connect to the ipod because it is locked with a passcode. You must enter our passcode on the ipod before it can be used with Itunes. I forgot the passcode so how can I enter/ restore/reset it?

It says could not connect to the ipod because it is locked with a passcode. You must enter our passcode on the ipod before it can be used with Itunes. I forgot the passcode so how can I enter/ restore/reset it?

As the linked articl says, place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

I have an iPod Classic and the latest version of iTunes. I make all my purchases on my computer, but when I try to click the "add to" option and transfer the songs to my iPod, it doesn't work. How can I get my songs from my computer to my iPod?

I have an iPod Classic and the latest version of iTunes. I make all my purchases on my computer, but when I try to click the "add to" option and transfer the songs to my iPod, it doesn't work. How can I get my songs from my computer to my iPod?

See this excellent user tip from another forum member turingtest2 outlining the different methods and software available to help you copy content from your iPod back to your PC and into iTunes.
Recovering your iTunes library from your iPod or iOS device
B-rock

Hi all, complete novice to this so step by step answers much appreciated please. thank you. Ibooks app showing in my itunes apps but wont sync with my ipod touch - have tried deleting app in itunes then re-downloading but still wont sync, any ideas please

hi all, complete novice to this so step by step answers much appreciated please. thank you. Ibooks app showing in my itunes apps but wont sync with my ipod touch - have tried deleting app in itunes then re-downloading but still wont sync, any ideas please?

See if this helps
iBooks: Viewing, syncing, saving, and printing PDFs on iPhone, iPad, and iPod touch

I have recently updated my iTunes to the latest software. Since then my iphone will not sync with the computer, it doesn't show up in my computer any more. The computer makes the bing sound as I plug in but i am unable to sync, how can I fix this problem?

I have recently updated my iTunes to the latest software. Since then my iphone will not sync with itunes, it doesn't show up in my computer any more either. The computer makes the bing sound as I plug in but i am unable to sync, how can I fix this problem?

http://support.apple.com/kb/TS1538

Hai recently I updated to ios7 on my iPod ,I didn't like it how can I revert back to ios6. ?,with regards

Hai recently I updated to ios7 on my iPod ,I didn't like it how can I revert back to ios6. ?,with regards

All we can say in this Apple forum is that downgrading the iOS is not supported by Apple.

I have iPod shuffle 2nd gen. 1GB, how can I autofill it with more than 70 songs?

I have iPod shuffle 2nd gen. 1GB, how can I autofill it with more than 70 songs, when I used to be able to get more than l20+ songs?

Is your shuffle full after the Autofill? Does the playlist you selected as the source have more than 70 songs?
My 2nd gen 1GB shuffle currently has 140 songs on it, almost 100% full using Autofill. The number of songs depends on two factors. One is the average length of the songs. Longer songs take more space. A 20-minute symphony takes more space than a 4-minute pop song. The other key factor is the bit rate used for compression.
All of my songs are compressed using the AAC encoder at 256 kbps, which is Apple's current standard and the setting used for downloads from the iTunes Store. The same songs compressed at 128 kbps AAC takes up half the space. 320 kbps MP3 would use more space per song. If a lossless format, such as Apple Lossless or AIFF is used to encode, the sound quality is the best possibe, but the file size per song is MUCH higher.
If you think there is problem on the shuffle, you can try doing a Restore in iTunes. The Restore button is on the shuffle's Settings tab. This will erase the shuffle, re-install its software, and set it to default settings. If there is data corruption on the shuffle's storage that is causing this problem, a Restore should fix it.

I left my apple ID logged on a ipod I sold to someone. How can I log out of it even though I dont have it with me?

I left my apple ID logged on a ipod I sold to someone. How can I log out of it even though I dont have it with me?

- If you previously turned on FIndMyiPod on the iPod in Settings>iCloud and wifi is on and connected go to iCloud: Find My iPhone, sign in and go to FIndMyiPhone. If the iPod has been restored it will never show up.
iCloud: Find My iPhone
Then erase you device
iCloud: Erase your device
Alos change the password for all account used on the iPod includeing your Apple ID.

HT4623 I have an iPhone 4S that i dont use anymore. It is locked with a password & i can't remember the password. i am wanting to let my child use this phone now but when i connect it to my computer it says that it cannot find the device driver. How can i

I have an iPhone 4S that is locked with a password & cant remember password. when I connect to my computer it says that it cannot find the device driver. How can i fix this?

Hello jlb1977,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
place the device in recovery mode and restore it to erase the device:
Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to shut down.
While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
Continue holding the Home button until you see the Connect to iTunes screen.
iTunes will alert you that it has detected a device in recovery mode. Click OK, and then restore the device.
Best of luck,
Mario

I have an old Ipod and am trying to sync the music from it onto my new (Windows) Computer. When it links us it says it must remove and sync the music. Does this mean I will lose the music from my ipod forever?

I have an old Ipod and am trying to sync the music from it onto my new (Windows) Computer. When it links us it says it must remove and sync the music. Does this mean I will lose the music from my ipod forever?

Does this mean I will lose the music from my ipod forever?
Yes, that is exactly what it means.
The right way to do it is to first rebuild your library on the new computer, and then sync the iPod.
You can rebuild your library by copying the library from the old computer or from your backup.
If neither of those options is available, you can extract the songs from the iPod, although the process is a bit hairy. See this guide for the procedure, written by Forum member Steve/turingtest2.

HT201412 My computer is frozen with my iPod plugged in trying to sync. How can I eject it safely?

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