HT4623 I have an iPhone 4S that i dont use anymore. It is locked with a password & i can't remember the password. i am wanting to let my child use this phone now but when i connect it to my computer it says that it cannot find the device driver. How can i
I have an iPhone 4S that is locked with a password & cant remember password. when I connect to my computer it says that it cannot find the device driver. How can i fix this?
Hello jlb1977,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
place the device in recovery mode and restore it to erase the device:
Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to shut down.
While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
Continue holding the Home button until you see the Connect to iTunes screen.
iTunes will alert you that it has detected a device in recovery mode. Click OK, and then restore the device.
Best of luck,
Mario
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Have you downloaded and installed the latest version of iTunes from here:
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Thanks for any help!- Have you reset your iPod:
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- Connect the iPod to the computer and see if iTunes sees it. If it sees it try to get the photos off the iPod.
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You can't do that.
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Try:
iOS: Device not recognized in iTunes for Windows
or
V
Also try placing the iPod in DFU mode and then try restoring
iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X -
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Thank you-do a reset, hold down the home/sleep button together until you see the apple logo and then release, then wait for the phone to boot back up.
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As for this one, do not ignore any messages which pop up when you plug in your iPhone and ask "Trust this computer?". The correct reply is "Yes", not "Cancel".
OK, you cancelled like I did, thinking "What on earth is this for?". Mistake. You can force the issue by having iTunes open when you next plug in your iPhone. Tell the iPhone that it can trust its old friend, your computer and voila! Your photos can download into iPhoto again.
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There is an updated version number 10.7.0.21 that is available if you go to the iTunes link here on Apple.com. It won't show up under Apple Software Update and if you check for updates via iTunes it likely won't show either.
HTH -
HT4623 I have an iphone 4s that is hung after agreeing to upgrade to IOS 6. Any Help?
I have an iphone 4s that is hung after agreeing to upgrade to IOS6. Any Help?
Thank you. I did try this, but the Apple Server would not connect, indicating that the network would not allow connection. I checked the set-up, there did not seem to be anything wrong. The network is Wi-Fi, high speed, and the interactions to iTunes work except when trying to do the iOS update. So, I think it is time for a trip to the nearest Apple store. Thanks again for the help.
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Our old computer crashed which had all the kids ipod touch library on it. Now when I try to connect them to new computer it says I need to erase all data, apps, etc. to sync with new computer. It is saying that it can only be connected to one library at a time. Is their anyway around this without having ot erase all their stuff?
- Transfer iTunes purchases to the new computer by:
iTunes Store: Transferring purchases from your iOS device or iPod to a computer
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newer copy
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I have an IPhone 3 that does not have the software updates in my settings how can I update it cause I can not download any apps or games?
The 3G can not be upgraded beyond 4.2.1, but if the phone isn't there yet, see below.
The option to update without the computer (Over the air) was made available with iOS 5. If your iDevice is using a version of iOS lower than 5, you will need to use iTunes on your syncing computer to perform the upgrade. Use the Apple link below as a guide for the upgrade.
http://support.apple.com/kb/HT4972
Also read the instructions from the section entitled "Update your device using iTunes" at the link below.
http://support.apple.com/kb/HT4623
Information regarding transferring purchases from your iDevice to iTunes on your syncing computer can be found at the link below.
http://support.apple.com/kb/ht1848 -
My ipod classic shows no music and says that the hard drive is full. When I connect it to my computer (that has itunes on it) it does nothing but windows says it needs to be formatted. It shows up under computer as a USB Drive. It won't sink.
If this is the problem following the instruction. Frequently it is a hardware problem.
iOS: Wi-Fi or Bluetooth settings grayed out or dim
Otherwise try (assuming that other devices see your network)
- A reset. Nothing wil be lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power of and then back on your router.
- Reset network settings: Settings>Genral>Reset>Reset Network Settings
iOS: Troubleshooting Wi-Fi networks and connections
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