HT201441 i am trying to activate my phone that i has been given to me second hand
I was given a phone by my mother and just restored it. Her apple ID has been deactivated as well as the email she used. What do I do?
Contact your cellular carrier:
http://support.apple.com/kb/HT1937
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Im trying to activate a phone on my suspended line so i can use that phone on a different line but when i call to activate it, After I type in my number it says unable to activate this phone. What is the problem?
lilgriff5 wrote:
Then how should i go about changing the phone that is on the suspended line, because i want that phone on a different line. Is it possible?
As Suzy mentioned you cannot do anything while the line is suspended. First, go and activate the phone. Now, are you trying to basically swap 2 phones? Meaning "PhoneA has line #A, PhoneB has line #B, and you want PhoneA on line #B, and vice versa? -
I'm trying to activate my iphone that i got used. i restored it to factory settings. I'm now trying to activate the phone and it says it was originallyh activated with someone else appleid. They aren't around nor do i have anyway of getting a hold of them. How do i activate the phone with my appleid?
If you cannot contact the previous owner, then the iPhone is unusuable. There is no way past the activation lock without the Apple ID and password used to set up the lock, or the previous owner removing the device from his/her iCloud account.
If you purchased the iPhone though a service such as eBay that offers buyer protection, contact that service and file a complaint and get your money back. If you purchased the iPhone privately, then you've wasted your money.
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I am trying to restore a phone that the screen does not work on, therefore I can't input my password. How can I bypass this and upload it to itunes?
You could follow the instructions in the support document that you linked from. There is a section regarding the passcode and the inability to use it or enter it. However, you may encounter more issues since you cannot use the screen.
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I bought I phone 5c from A market in HAITI and i reset the phone ,after i could not activate the phone because it has an apple id,the seller dos not know the id,HAITI has no apple store,the i phone not stolen or in lost mode,SO WHAT I DO?
There is nothing you can do. That is the Activation Lock that Apple has implemented tout down on theft of their iPhones.
Most likely the iPhone is stolen.
It is totally worthless to you. -
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iTunes- About iOS backups
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All you may infer is the device hasn't been turned on where it can connect to Wi-Fi.
The phone may be jailbroken if there is no lock passcode to prevent access. However, the phone can be completely erased and restored as new. In this case you will have no ability to locate it or prevent it from being jailbroken.
What To Do If Your iDevice Is Lost Or Stolen
If you activated Find My Phone before it was lost or stolen, you can track it only if Wi-Fi is enabled on the device. What you cannot do is track your device using a serial number or other identifying number. You cannot expect Apple or anyone else to find your device for you. You cannot recover your loss unless you insure your device for such loss. It is not covered by your warranty.
If your iPhone, iPod, iPod Touch, or iPad is lost or stolen what do you do? There are things you should have done in advance - before you lost it or it was stolen - and some things to do after the fact. Here are some suggestions:
This link, Re: Help! I misplaced / lost my iPhone 5 today morning in delta Chelsea hotel downtown an I am not able to track it. Please help!, has some good advice regarding your options when your iDevice is lost or stolen.
1. Reporting a lost or stolen Apple product
2. Find my lost iPod Touch
3. AT&T. Sprint, and Verizon can block stolen phones/tablets
4. What-To-Do-When-Iphone-Is-Stolen
5. What to do if your iOS device is lost or stolen
6. 6 Ways to Track and Recover Your Lost/Stolen iPhone
7. Find My iPhone
8. Report Stolen iPad | Stolen Lost Found Online
It pays to be proactive by following the advice on using Find My Phone before you lose your device:
1. Find My iPhone
2. Setup your iDevice on iCloud
3. OS X Lion/Mountain Lion- About Find My Mac
4. How To Set Up Free Find Your iPhone (Even on Unsupported Devices) -
I'm trying to update my iphone, but when I download the software update and then when it is "complete" a message pops up stating that it has been timed-outed and to try again later. This is the 5th time i've tried. And i am getting very annoyed. Can anyone help me?
Disable your firewall/security software and try again.
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This is a pain when the phone re-sorts the order, when I need the most used number to be first using hands free in my car. Who can get this corrected in the iphone software to leave the order in which I imput numbers alone.
My daughter has had her Razr for about 9 months now. About two weeks ago she picked up her phone in the morning on her way to school when she noticed two cracks, both starting at the camera lens. One goes completely to the bottom and the other goes sharply to the side. She has never dropped it and me and my husband went over it with a fine tooth comb. We looked under a magnifying glass and could no find any reason for the glass to crack. Not one ding, scratch or bang. Our daughter really takes good care of her stuff, but we still wanted to make sure before we sent it in for repairs. Well we did and we got a reply from Motorola with a picture of the cracks saying this was customer abuse and that it is not covered under warranty. Even though they did not find any physical damage to back it up. Well I e-mailed them back and told them I did a little research and found pages of people having the same problems. Well I did not hear from them until I received a notice from Fed Ex that they were sending the phone back. NOT FIXED!!! I went to look up why and guess what there is no case open any more for the phone. It has been wiped clean. I put in the RMA # it comes back not found, I put in the ID #, the SN# and all comes back not found. Yet a day earlier all the info was there. I know there is a lot more people like me and all of you, but they just don't want to be bothered so they pay to have it fix, just to have it do it again. Unless they have found the problem and only fixing it on a customer pay only set up. I am furious and will not be recommending this phone to anyone. And to think I was considering this phone for my next up grade! NOT!!!!
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my phone touch system has been destroyed i have to make a backup in laptop but when i m connecting ma device to itunes of ma laptop so its saying your device have a paascode like ma phone touch system is not working how should i type ma pass word ??? is there any way to open ma device from laptop nd sync my data , contacts etc to ma laptop ... i have to make my phone repair then...please help with thiss...
Sorry No, if your screen is broken, then you won't be able to unlock your phone.
You do backup your phone on a regular basis right? -
the email informing the giftee that album has been sent has not arrived after many resends. Email address is fine. Have even tried a second email address and still no joy!!!
Anyone out there with any ideas?Your dad should go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store.
Regards.
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