HT201441 I work at a company that buys electronics and resells them. I was wondering is there a way to contact them to remove the iphon activation lock.
I work at a company that buys electronics and resells them. I was wondering if there was a way to contact Apple to deactivate the activation lock.
Check out KB HT5661 - What to do before selling or giving away your iPhone, iPad, or iPod touch
Your company probably need to setup some type of screening process where before you buy the Apple device, make sure the person turns off Activation Lock with Find My iPhone before you take ownership of the device.
Apple's FAQ article on Activation Lock KB HT5818 is stating they are not going to repair or service the phone if Activation Lock with Find My iPhone is not turned off. So I guess it's the owner's iPhone responsibility to turn it off before you sell, give it away, or want it repaired.
Similar Messages
-
I recently purchased an old iMac G3 Macintosh. I was wondering, is there a way where I can update it without using an external disc? I've seen the newer Apple products with the dock, if I update my iMac G3, will it have that, and if so, how can I do that?
I was wondering, is there a way where I can update it without using an external disc?
If you mean the iMac does not have an internal optical drive capable of reading DVDs, the only option requires another Mac with a DVD-capable drive and FireWire ports. Your iMac G3 will also require FireWire ports. Not all G3 iMacs have Firewire. FW started with the Summer 2000 models with 400mHz and faster processors.
With FireWire, you can use FireWire Target Disk mode to install from a retail OS install DVD in another Mac. If you supplemental info info tells us if you have another Mac with a DVD reader and the FW ports, we can walk you through the process.
If the iMac has a tray-loading drive, I'd forget it. They are very limited not only in the OS max (10.3.9) but also in RAM capability. Starting with the slot-loading iMac G3s, the max RAM increased to 1 GB (2 X 512MB modlules). Tiger likes 1GB RAM.
Understand that pre-Intel Macs are getting harder to use. Even with 10.4.11, your choice of browsers is limited (TenFourFox is the most viable option) and the G3s rudimentary video hardware means web browsing will be choppy at best.
If you are in the USA, you can try calling the Apple Store (1-800-MY-APPLE) for an OS disk. As recently as Jan 20, someone posted here that they were able to buy Tiger by calling. It was not clear whether the disks were replacement system install/restore disks or full retail install, but it's a free call.
When you do "About this Mac" to check teh OS verion, also look at the processor speed and tell us what that says. That can help with recommendations for an upgrade path. -
I inherited an Ipad 2 from a company that I had worked for in the UK but had closed down.
It was an IPAD2 locked to the Vodafone UK network by a Vodafone SIM Card.
No account details were or are available for the original account.
So I removed the Vodafone SIM Card and then factory reset wirelessly using my wireless at home.
I updated the system to IOS 7.0.2.
I was then sold under a contract from EE another UK carrier a SIM card for the Ipad and when inserted the Ipad says Sim not applicable.
I checked with Vodafone and EE shop and they said they cant unlock it, I checked with Apple who said the same!
So I have an IPad I can use wirelessly at home, a sim card from EE which is an u
locked Vodafone carrier mode and all 3 multinational companies say they cannot unlock it from Vodafone to enable me to use the EE sim.
What can I do to sort this mess out? Please help!
Thank YouSteve, have you tried just going through the unlock form here?
http://www.vodafone.co.uk/vodafone-uk/forms/unlock-code-request/
That's what the moderator in several older threads in Vodaphone's forum said was all that is necessary. Carriers often won't unlock for anyone but the original account holder, so if you don't have the details of the company's account, that might be the barrier in which case there will not be any way to get the iPad officially unlocked.
Good luck. -
Is it possible for a self-developed iOS app to download iBooks from our server and make the books available to the iBooks app?
My organization is evaluating publishing some free training manuals / textbooks as iBooks made with Apple's "iBooks Author" software. We don't necessarily want to use the iTunes Store for distribution because of the semi-sensitive nature of the content. To distribute the books to users with iPads, we've thought of using MDM software, a webpage, or an iOS app. The reasoning behind an iOS app is that the app would be a "download manager", making it much easier for a user to download all 42 books all at once. A user would install our "free training manual download manager" iOS app and use it to authenticate to a our server app that would serve the books, the end result being the books available via the iBooks app.
Thanks,
TedHi Kappy,
Actually Apple lets self-publishers distribute iBooks outside of the iTunes Store, as long as the iBooks are free (no cost to user).
What I'm wondering is if it's possible for a custom iOS app to side-load iBooks so that they're available to a user within the iBooks app.
If not, we'll either post the iBooks for download from our website or we'll use MDM software to push the iBooks to MDM-enrolled iPads.
Ted -
I have MacBook Air MD232 2012. I am working for a company that needs me to install all OS X from 10.7 to 10.10. How can I do this on my MBA? Thank you for your kind help.
Choose Utilities from the Finder’s Go menu, open the Disk Utility, create two or three additional partitions(see below), and install or clone a different Mac OS X version to each.
Unless you previously downloaded Mavericks 10.9, it’s no longer available.
(120302) -
I need to know how I can disable the automatic updates of Firefox, since I work in a company that is requiring this.
Ideally, by group policy or some means to disable all network computersSome info here (group policy) --> http://www.unidesk.com/blog/how-disable-firefox-auto-updates<br />
Above article refers to --> http://sourceforge.net/projects/firefoxadm/
'''If this reply solves your problem, please click "Solved It" next to this reply when <u>signed-in</u> to the forum.''' -
My camera broke on my Iphone, just the back part of the camera, the front one still works...anyways the back camera is just very blurry and foggy and I was wondering if there was an attachment I could buy to screw in to the top like the ones off Amazon?
Clean the lens first.
No add on is going to "fix" a broken camera if that is the case.
The only real solution would be to take the device to Apple for evaluation and possible replacement. -
I just bought a 5g iPod touch and was wondering if there were any ihomes out or coming out soon that are compatible with this device. I know there are adapters and cables you can purchase to use with your existing ihome but read the poor reviews on them and was scared away. I use my ihome very regularly and need this accessory to work with my new iPod. If you have any information on this, please help!
iHome already makes docks that support the Lightning connector:
http://www.ihomeaudio.com/products/#/?filter=28
Regards. -
hi i was wondering can i buy a macbook pro 13 inch. with a 500 GB hardrive that costs 50 dollers more im gonna buy the one that costs 1200 dollers anyone who can help me? i know that can do it online but i was wondering can i buy it like that at the store
anton93 wrote:
hi i was wondering can i buy a macbook pro 13 inch. with a 500 GB hardrive that costs 50 dollers more im gonna buy the one that costs 1200 dollers anyone who can help me? i know that can do it online but i was wondering can i buy it like that at the store
Call the store & ask them! -
Hi All, I have two questions. First of all my CS3 is saying that it is installed on more than one machine, is there a way of seeing what machines my serial number is registered to? If i want to buy another CS3 serial number how do i go about it? I cannot afford to move to the creative cloud.....
there's no way for you to identify which machines have or had cs3 activated, and you can no longer purchase a cs3 license from adobe.
you can request an activation count reset (Contact Customer Care) and deactivate your cs3 on all your computers. you can then install and activate on up to two computers. -
Hello all, I could use some help with my iPhone 4, I hope this is the best place to ask!
The Problem:
I want to do a full backup of my iphone to either itunes or to icloud. Unfortunately the iphone got wet and isn’t working properly. The phone turns on and still works, but the touch screen no longer works. I have a passcode lock on the phone so iTunes will not allow me to backup it up until I type in the passcode (which I cannot physically do). WiFi had been turned off before it got wet so it won’t connect to any known WiFi networks either to backup automatically to iCloud.
What happened:
I had been travelling for 6 months and went tubing on a river with my iphone in a dry bag. Unfortunately the dry bag failed and filled with water ruining my iphone.
What I’d like to do:
It’s an old phone and I was planning on buying a new iPhone anyway. I would love to do a full backup to either iCloud or to my computer so when I get a new iPhone I don’t lose anything. I’ve already connected it to my PC and downloaded all the photos and videos off the phone so at least I haven’t lost that, but I would like to be able to recover all the text messages, WhatsApp messages and notes I had created during my 6 months of travel.
The last time it was backed up to my pc or to icloud was in April, so there are 6 months worth of very meaningful data I would love to keep to remind me of my travels!
Is there anyway to force a full backup of the iPhone without typing in my passcode lock or is there anyway to force it to connect to a WiFi network so the phone can backup to iCloud??
iTunes recognizes the phone just now and I tried upgrading the phone to iOS7 in the hopes that it would first backup and then upgrade. Unfortunately all that happened is the phone upgraded to iOS7, but it didn’t backup to iTunes. Now the phone is stuck at the iOS7 welcome screen and I can’t do anything else with it.
Any ideas or tips would be welcome!
NOTE: This is NOT a jailbroken iPhone.If there is no other way around this, is there anyway to completely wipe the phone then??
The Apple store agreed to give me a new iPhone 4 as a warranty replacement for $150 (I travel a lot and I have a factory unlocked phone, so this is still worth it for me). But before I trade it in, I would like to make sure all my data is backed up on the device first.
When I try and restore the phone now on iTunes, it says I have to turn off Find My iPhone on the phone first before I can restore it. Now since I can't use the screen I can't really do that.
So how do I completely wipe the iPhone???
Thanks! -
upgraded to iphone 5c at the end of Dec. I accidentally washed my phone and now it doesn't work. Is there a way to get a new or refurbished iphone 5c without signing a new contract?
Thank you. I've been looking online for refurbished iphones but that is cheaper than buying a refurbished phone.
-
Is there any way of undoing a shuffle? The CDs I downloaded to iTunes have all been shuffled into individual 'songs'. As most of these are classical and folk, it is inappropriate to have them separated into songs that play any old time (ie, a movement from Beethoven's 5th symphony followed by a folk song followed by one excerpt from Vivaldi's Four Seasons, etc. Can I restore them all to the original albums and make sure the shuffle doesn't happen again?
Thanks!goldberry wrote:
Thanks! That has worked, but only partially - there are still some Beethovens mixed in with the Vivaldis. I'm sure I installed these as total albums.
I have noticed that too from time to time, I generally move the files into the correct folder and fix the index in itunes when one won't open, occasionally. -
My itunes account was disabled for some reason. I changed password in iforgot and still didn't work. I could log in and see my music but not make purchases from the store or even redeem an itunes gift card so I set up a new login/account with another email account of mine. On the new account I can redeem my gift card and download items onto my ipad2. Is there any way to move my music to the new account?
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting. -
i have an apple id that i can't get into because i have forgotten the password and the email that i had it connect to is no longer working because i no longer know the password so i was wondering if there was a way i could send my apple id and password to an new email account thart i now have
Go to https://getsupport.apple.com
(If you see a message that says 'There are no products registered to this Apple ID, simply click on 'See all products and services')
Choose 'More Products & Services', then 'Apple ID'.
A new page will open.
Choose 'Other Apple ID Topics', then 'Lost or forgotten Apple ID password'.
Click the blue 'Continue' button.
Select the contact option that suits your needs best.
Maybe you are looking for
-
Password no longer works after installing 4.0.3 !
Brand new Mac mini running 10.10.2. I downloaded the new OS X Server v 4.0.3 app and all installed fine.. I even created a share and transferred some test data okay... But my main login password on longer worked when I went to go access something in
-
Creating an XML file with CFFILE on UNIX server
I've run into a problem with creating an XML file on a UNIX server. I don't have access to the server and I'm trying to create an XML file so an outside agency can read it through the site URL. On a Windows machine I use GetDirectoryFromPath and Expa
-
How do I Disable ThinkVantage Password Manager
I have a new Lenovo T400. ThinkVantage has a password manager that pops up almost continuously when I'm browsing the web and, quite frankly, it's irritating. How do I disable the password manager?
-
How do get rid of the keychain pop ups?
How do i get rid of the keychain pop ups?
-
Hi everyone. I have a series of videos that I will be edit and combine into 4 separate videos. As far as I know, we will be hosting these ourselves, and people with a variety of connection speeds will be accessing the videos. I am going to tell y