HT201442 Im trying to restore my ipone me downloading the newer version of itunes on the computer will it restore it?
I am trying to restore my phone and it is telling me that there is an error. How do i stop this?
Looks like you had installed newer version before, uninstall it - but not completely, and than intalled the older version again.I had this issue before. I had to completly uninstall the newer version through control panel, and than perfom search for itunes for all folders and manually delete all other itunes files. Once all this is done you should be able to install again. Hopefully this will solve the problem.
Similar Messages
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I TRIED TO DOWNLOAD A NEW VERSION OF ITUNES AND SINCRONIZE MY IPHONE AND MY SIM STOP WORKING
Hi
I tried to download a new version that Itunes was suggesting to, and this new Ituned sincronized my Iphone directly. Now I can't swith on my phone and a message stating that my SIM card is not compatible is appearing. How should I do to use my phone again?
I will much appreciate any help!
Thanks!Hi
I had the same problem. Does it say error 1013 on your itunes? -
ITunes worked fine on my Windows 7 machine. Had to rebuild the machine but all the data remains. Downloaded a new version of iTunes and cannot figure out how to load all of my music currently on my hard drive. Tried moving "iTunes Library" file. Did not work. Never had trouble like this before.
Many thanks for your post. I've been trying for days to get this sorted and was getting well fed up with I-Tunes. Really thought i'd never get it working again. Tried un-installing it, loading older versions and they still wouldn't work.
Came across your suggestion by chance and top man - it worked..!!!!
How you even knew what to do is beyond me - but thanks so much. I really was pulling my hair out.
You need to put your post over the Web as there seem to be loads of people having the same trouble.
Thanks again. -
I am trying to run a hardware test. The Computer will not start with the "D" key held?
If you are using a Blutooth keyboard, don't hold the "D" key until the keyboard is recognised (green light)
Running AHT in Lion
http://support.apple.com/kb/PH4510 -
I am trying to download the newest version of itunes and my computer says that it cannot find bonjour file? it will also not let me remove the existing bonjour or itunes program? any help?
Try the following user tip:
Troubleshooting issues with iTunes for Windows updates -
I can't connect to the internet on my computer and i need to restore my ipod so i was going to restore it on another computer, but wasn't sure whether i'd still be able to update it on my computer because I don't want to have to transfer all my music to the other computer?
If necessary,
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
Tell me how to download a newer version of itunes on my old mac so i can it will sync to my iphone please.
Click here, buy and install the DVD, and then run Software Update twice. If you're actually using Mac OS X Server, you'll need to phone the online Apple Store instead of using the link I posted.
(121225) -
After having a hard drive crash, I've reloaded Windows 7 and all of my applications on a new hard drive. I have also downloaded and installed a new version of iTunes on my computer. I now want to restore all of my iTunes tracks, videos, movies, books, podcasts and all my playlists into the new version of iTunes from a back up of all of my previous hard drive before it crashed. I have tried importing the data but iTunes drops all kinds of data (artist names, album names, track number, etc.) and have to now manually go through all of my iTunes data (18,000 tracks) to restore the data. The data consists of a combination of purchased tracks (approx. 6,000) and my own personal CDs copied into iTunes. I need help badly here as I'm lost on how to proceed. Thanks.
Hi Toboggan,
If you are looking to restore your iTunes data from a backup, you may find the following article useful (while it is focused on moving between computers, many of the steps should also apply to your situation):
iTunes: How to move your music to a new computer
http://support.apple.com/kb/HT4527
Regards,
- Brenden -
I have been trying to download Windows 7 version of ITunes to my computer and it seems to be taking a very long time. Is this normal? It has been stuck on 1hr 4mins at 25% for over an hour. Is there an easier way to get Itunes or is this the only way to wait for hours for the download?
It shouldn't take more than a few minutes. Did you download directly from Apple:
http://www.apple.com/itunes/download/ -
we have 2 I phones and when I tried to sync my I phone to the computer for a back up(have only 1 account) i lost all my phone contents and my phone has all the contacts/messages etc of my daughter's phone. I had ok'd to "restore settings" in the process. How do get all the contents/contacts of my phone back?
Correct. When you update via iTunes all synced media that is not in your iTunes library will be lost.
As IO said before:
You can redownload most iTunes pruchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
I do not think it included audio books. -
I Was trying to update to the latest version; i uninstall to download new version because it wasn't letting me update. Now it wouldn't open at all because "The file"iTunes.Library.itl"cannot be read because it was created by a newer version of iTunes".:( How do i go back to last install or make this new version works?
Empty/corrupt library after upgrade/crash
Hopefully it's not been too long since you last upgraded iTunes, in fact if you get an empty/incomplete library immediately after upgrading then with the following steps you shouldn't lose a thing or need to do any further housekeeping. In the Previous iTunes Libraries folder should be a number of dated iTunes Library files. Take the most recent of these and copy it into the iTunes folder. Rename iTunes Library.itl as iTunes Library (Corrupt).itl and then rename the restored file as iTunes Library.itl. Start iTunes. Should all be good, bar any recent additions to or deletions from your library.
See iTunes Folder Watch for a tool to catch up with any changes since the backup file was created.
When you get it all working make a backup!
tt2 -
Recently I have not been able to open iTunes,I tried removing and reinstalling it but still won't open. I now get the message The file "iTunes Library.itl cannot be read because it was created by a newer version of iTunes. Any suggestions on how to get iTunes to work again ?
Thanks
<Edited by Host>Empty/corrupt library after upgrade/crash
Hopefully it's not been too long since you last upgraded iTunes, in fact if you get an empty/incomplete library immediately after upgrading then with the following steps you shouldn't lose a thing or need to do any further housekeeping. In the Previous iTunes Libraries folder should be a number of dated iTunes Library files. Take the most recent of these and copy it into the iTunes folder. Rename iTunes Library.itl as iTunes Library (Corrupt).itl and then rename the restored file as iTunes Library.itl. Start iTunes. Should all be good, bar any recent additions to or deletions from your library.
See iTunes Folder Watch for a tool to catch up with any changes since the backup file was created.
When you get it all working make a backup!
tt2 -
my friend found an iPhone 5 ; he plugged it in the computer willing to restore when the restore was succesfull he was ready to set it up on his way to do it , icloud ask him for a password from certain email he doesnt know, is there any way you could skip this step or delete the accoun without putting a password down ?
9EriickxD wrote:
my friend did but they couldnt tell whose it was. now he/she just trying to restore it. But not knowing how to get rid off it
Turn it into the police.
Your friend should not keep someone elses iphone without making every attempt to fget it to the rightful owner. -
i have just downloaded a new version of Iphone software on my iphone 3 . but i'm facing problem in configuring it . also tried to configure it with itunes but it always says that there's no sim card in your phone and previously i was using same sim without any problem . need solution . kindly help .
Hello ashharuddin,
Thank you for using Apple Support Communities.
For more information, take a look at:
iPhone: Troubleshooting No SIM
http://support.apple.com/kb/ts4148
Toggle Airplane mode On and Off.
Try turning iPhone off and then on again.
Check for a carrier settings update. Tap Settings > General > About. If an update is available, a prompt will appear.
Remove the SIM Card and verify that it is a valid, carrier-manufactured SIM. Also verify that it is not damaged, worn, or modified. Then reinsert it.
Restore the iPhone.
Have a nice day,
Mario -
What do I do when I am trying to install my new version of itunes, and it says this: The installer encountered errors before iTunes could be configured. Errors occurred during installation. Your system has not been modified.
I had this, and after a large number of fruitless attempts, I had to reload Windows, which solved it. This was of course a real pain, but I had to do it since updating iTunes was necessary in order to get the new iOS version. But before doing such a drastic thing, you could try to restore Windows to a previous point in time by picking a restore point. This of course presumes that you really have some issues with your Windows (which I had) and that you can make a decent guess on when the system was ok (which I couldn't), i.e that you can decide a good date to restore to.
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HT201210 error 3014, can't restore iPhone after updated the new version of itune
after updated the new version of itunes, my iphone can't back up and restore.
Why everytime update the new version of itunes have problem????See Network connection or download errors
Error 1479: This error occurs when trying to contact Apple for an update or restore. Quit iTunes, disconnect from USB, restart the iOS device, reconnect the device to the computer, then launch iTunes and attempt to update or restore again.
Error 1639: See this article for resolution.
Errors 3000-3999 (3004, 3013, 3014, 3018, 3164, 3194, and so on): Error codes in the 3000 range generally mean that iTunes cannot contact the update server (gs.apple.com) on ports 80 or 443.
Update to the latest version of iTunes.
Verify the computer's date and time are accurate.
Check that your security or firewall software is not interfering with ports 80 or 443, or with the server gs.apple.com.
Follow Troubleshooting security software. Often, uninstalling third-party security software will resolve these errors.
An entry in your hosts file may be redirecting requests to gs.apple.com (see "Unable to contact the iOS software update server gs.apple.com" above).
Internet proxy settings can cause this issue. If you are using a proxy, try without using one.
Test restoring while connected to a known-good networ
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