HT201485 Apple iTunes charged me for somthing I never got. What is the quickest way to get my money back?

Apple iTunes charged me for somthing I never got. What is the quickest way to get my money back?

Click here and ask the iTunes Store staff for a refund. If a credit card got charged, you can also contact your bank and dispute it.
(122420)

Similar Messages

  • Is the only way to get your money back for unauthorised purchases to go thru the lengthy email customer support process?

    I want my money back and I want it now. Why doesn't apple have a phone number for urgent account problems? i got an overdrawn fee from my bank, I checked the transactions and found apple iTunes charged me 11 times in one day with the total amount being over $170.00!!!!! The only purchases I made that day were a few $1.29 inapp purchases. How do I get my money back??? And why don't they have a phone number you can contact. This is an urgent problem because not only have they charged me over $170 & Ive got a $30 overdrawn fee there are MORE transactions from apple on my bank account that are "pending". These transactions are of a similar amount & they are not for anything I have purchased! i have been forced to cancel my credit card to stop apple from doing anymore but I want my money back!

    Thanks but unfortunately I don't have that option (I'm im Australia) so this will be day 8 that apple have my money without authorisation. The amount has now increased due to the transactions that were pending prior to me cancelling my credit card. The total is now over $300 including the overdrawn fee. It is beyond comprehension that a company the size of apple doesn't have a *real* customer service dept that handle these types of *real* problems immediately via phone contact but I guess that's the point isn't it? If we want to use the apps they provide thru their services and devices we have no choice but to put up with their primitive third world service. I sent them an email via the link you provided 4 days ago. There is no excuse for me to be STILL waiting for this problem to be resolved - none whatsoever, it is disgusting. Thanks for responding I had a feeling that was the only way to get this resolved, only it is so unbelievable I had to make sure.

  • What is the quickest way to get a new iPhone swapped for my current iPhone?

    Hello all,
    I'm in search of a solution for my parents. The conundrum is this:
    Parents have a pair of iPhone 4 8GB picked up for free on contract back in 2010 from Verizon Wireless.
    They're interested in the new iPhone (6) and would like to get replacements for both. Issue is they don't want to pay. They want it "free" just as they did the first time.
    Everyone has a decent idea about the carriers offering up to $200 for working iPhones from 2010 and later.
    My parents do not want to be without their iPhones for any amount of time so they have ruled out Verizon's ship your old phone, let us confirm it's a working iPhone, and then wait for us to give you a virtual gift card for use later. Reading their small print states this could be weeks.
    From what I was hearing AT&T was offering the $200 upgrade in brick & mortar stores, essentially allowing customers to walk out with a "free" iPhone 6.
    My parents do not want to switch carriers.
    Does the Apple community have an viable tips, suggestions, or comments regarding my parents situation? Any feedback is greatly appreciated as every option I've brainstormed with them results in a time loss.
    They do not have back up phones to take the place of their current mobile devices and I don't believe they would want to issue themselves temporary throwaway phones, like a Tracphone. With that said... what do you think?

    Trade-in: The trade-in value for an iPhone 4 with only 8GB will be minimal, but you may be able to get some credit through Verizon Apple. Those phones through Apple result in about $35 credit if in great working condition. AT&T is offering up to $200. I can tell you from experience you won't get $200 for an 8GB iPhone 4. We received $100 for a very good condition 4 with 16GB of RAM at AT&T.
    Verizon trade-in: https://www.trade-in.vzw.com/home.php5?c=en-us
    Apple trade-in: http://store.apple.com/us/iphone/reuse-and-recycling
    New phone: Generally the only "free" iPhone on contract is the bottom-end one, which is the iPhone 5c at the current time. It is important to note that that phone is limited in terms of lifespan (won't likely get OS updates after next year).
    That said, most US carriers are moving away from, or financially discouraging, completely subsidized phones towards monthly subsidized phones. The iPhone 6 is generally $199, iPhone 6+ is $299 on contract in the US, regardless of carrier.
    You can walk out of a Verizon store (or AT&T) with a "free" iPhone 6, but you'll be paying for it monthly (~$27 for a 6, $31 for a 6+) over the two year timeframe instead. If they absolutely don't want to spend anything out of pocket but want a 6 or 6+, that's about the best they'll be able to do.

  • What is the quickest way of moving a itunes music library from a windows 7 machine to an apple Macbook pro?

    What is the quickest way of moving an itunes music library from a windows 7 machine to an apple Macbook pro?

    If you wany Everything from your PC itunes on your MBP... Then... See Here...
    Move iTunes Library from PC to MAC
    http://www.macworld.com/article/146958/2010/03/move_itunes_windows_mac.html

  • I tried to delete all of my duplicate songs in iTunes and it deleted all of my music. Is there a way i get my music back?

    i tried to delete all of my duplicate songs in iTunes and it deleted all of my music. Is there a way i get my music back?

    From the backup you maintain in case something drastic happens to your collection as it surely will when your drive crashes, the computer is stolen, etc.?
    Are the files in the trash?  I don't let iTunes manage my music so when I delete a track I have to hunt down the file, drag it to the trash, and empty the trash in order to get rid of it.  I don't know how iTunes does it for others.

  • What is the best way to get a tune created in GB for iPad into iMovie for iPad?

    What is the best way to get a tune created in GB for iPad into iMovie for iPad?

    Haven't done it myself, but seems like the correct workflow would be:
    From GarageBand (iOS), My Songs -> select song -> Send to iTunes
    From iMovie HD (iOS), My Project -> Insert Media -> select by song name
    I'm not sure if GB creates its own playlist for tagging exported songs in your iTunes library so selecting by name would be the next-best method.
    Have you tried this?

  • What's the correct way to get changes in my iTunes library to sync to my iPod

    It's been a few years since I've used itunes, so please bear with me.
    I'm trying to get my ipod setup but something seems weird. In the past, if I made changes to my itunes library, then plugged in my ipod, those changes would immediately sync. It's not doing that now. When I plug the ipod in, I click on the ipod symbol near the top-right to get to the connected ipod. If I click on "on this ipod" I can clearly see that the old files/metadata are still present. When I click the "sync" button down at the bottom (next to the storage bar) nothing happens. If I click on "Music" near the top (between Summary and Movies) there's a check-box next to "Sync Music" but when I click that it says "Are you sure you want to remove existing music, movies, and tv shows from this ipod and sync with this itunes library?". I don't want to have to wipe the thing clean and then re-write EVERYTHING again every time I want to make a change, that's crazy.
    So what am I missing here? Is there some setting that would make it work the way it did in the past, automatically syncing changes as soon as I plug in the ipod? If not, what's the best way to get the changes to sync over without having to wipe the ipod clean every time? Does the "Sync Music" option I mentioned not actually remove everything, but just sync any changes that were made? That's the only thing I can come up with.

    Chris CA wrote:
    ArmorOfGod7 wrote:
    It's been a few years since I've used itunes, so please bear with me.
    I'm trying to get my ipod setup but something seems weird. In the past, if I made changes to my itunes library, then plugged in my ipod, those changes would immediately sync. It's not doing that now.
    Because you are not syncing your music (you have Sync music unchecked).
    If not, what's the best way to get the changes to sync over without having to wipe the ipod clean every time? Does the "Sync Music" option I mentioned not actually remove everything,
    It shouldn't wipe everything but it will make the iPod match what you have selected in iTunes. So if it's on your iPod now and also in iTunes, it won't remove it then re-add it.
    Is everything on your iPod actually in iTunes? If so, click away.
    How do I get it to stay checked then? I've checked it and gone through the sync process, but every time I go back to that window, it's un-checked again, and I have to sync manually.
    Ok, that's what I was hoping, it just syncs any changes. I've done it this way a couple times but couldn't tell for sure if it was just removing then re-adding evertying or if it was just syncing changes.

  • HT203167 my computer crashed and lost my itunes, now i have a new computer...is there any way to get my music back from my account

    my computer crashed and lost my itunes, now i have a new computer...is there any way to get my music back from my account

    It has always been very basic to always maintain a backup copy of your computer for just such an occasion.
    Use your backup copy to put everything back.
    If for some reason you have failed to backup, not good, then you can redownload some purchases in some countries.
    Downloading past purchases from the App Store, iBookstore, and iTunes Store

  • What is the easiest way to get music into itunes library?

    Hey everyone, what is the easiest way to get my songs into itunes without importing them one by one. For example, if you download several songs with Limewire is there a way to make them automatically download into Itunes or do you have to add file or import them manually. I tried to be slick and change the folder that the limewire was saving songs into to make it the same as the itunes library folder. I didn't do something right apparently cause I still have to either add file or import to get the songs. I wish there was a way to just auto download them into the itunes or scan the computer for new songs.

    Does this software do what you want?
    (31108)

  • Need an exchange for a HP f210 camcorder what is the best way to go about it

    My f210 camcorder will not lock a micro flash card in the drive portion of the camera.  It keeps popping out continuously.
    What is the best way to get this exchanged for another one.  I am hoping it does not need to be in the original packaging to get this done.

    You can use the Boot Camp Assistant to remove the Bootcamp Partition  - best way to do it.
    If you use the Recovery Disk Assistant to create a recovery usb thumbdrive you can boot to that and repartition the MacHd and reinstall the OS directly.
    When you purchase the OS you are free to reinstall without repurchasing as long as yo have access tot he Apple Id you used to make the purchase
    DL1433 - & - HT4848

  • What's the easiest way to get the music I bought for the past 7 years on this computer

    What's the easiest way to get the music I bought for the past 7 years on this computer even though I do not have the old computer

    See also Recover your iTunes library from your iPod or iOS device if you have media on any devices.
    tt2

  • HT1349 what is the quickest way to move all my iTunes music, video, etc. to a new computer? any help would be appreciated.  thanks.  p.s. i purchased a belkin transfer cable - will that work?

    hi - i'm a newbie - what is the quickest way to move all my iTunes music, video, etc. to a new computer? any help would be appreciated.  thanks.
    p.s. i purchased a belkin transfer cable - will that work?  i have an iPod Touch.

    You copy it from one computer to the other.
    Type "move itunes library" into the google search bar.
    You have posted in the iphone forum.

  • What is the best way to get a copy of Final Cut 7?  I don't see it on Apple's site anymore and I was told I needed to get ahold of Apple's Pro Divison?

    What's the best way to get a copy of Final Cut 7?

    Amazon.
    Apple stoped selling it officially 20 months ago.

  • Hello I have lost my serial number for adobe photoshop elements. Bought from John Lewis last month. I did have it installed but had to uninstall but cannot find the any of the packaging etc plus did not register. What is the best way of getting it install

    Hello I have lost my serial number for adobe photoshop elements 13. Bought from John Lewis last month. I did have it installed but had to uninstall but cannot find the any of the packaging etc plus did not register. What is the best way of getting it installed again/replacement? Thanks

    Do you have the receipt? If you have proof of ownership, you _may_ be able to persuade Customer Support to help you out.  I imagine you would need to scan and email that proof if it works at all.

  • HT204266 App store is Charging for free apps downloading? How do I stop this and get my money back?

    I have a new iPhone 4s and downloaded some free apps formt eh app store.  A few days later my phone had updates to install on the apps but kept taking me to the billing details on my phone.  I deleted the apps as it was doing my head in.  I recently downloaded the 'free' apps again and I have been charged for them!!!  How do I stop this from happening and get my money back as I have been clearly ripped off!

    Apple - Support - iTunes Store - Contact Us - http://www.apple.com/emea/support/itunes/contact.html  -- Apple notes all sales are final but others have reported success on a one-time basis with this kind of thing.
    iTunes Store: About In-App Purchases - http://support.apple.com/kb/ht4009
    iOS: Understanding Restrictions - http://support.apple.com/kb/HT4213 - "You can enable Restrictions, also known as Parental Controls, on an iPhone, iPad, or iPod touch to prevent access to specific features."
    Children should not have access to your iTunes account password.
    You should also consider removing credit card information from your account so no unconsidered purchases can be made by anybody.  iTunes Store: Changing Account Information - http://support.apple.com/kb/HT1918

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